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Projects Status Report

Quarterly Report
2018, (Apr to Jun)

Business Solution Delivery


IT-BSS
Contents

1. Projects Summary- Prioritized


2. Projects Summary-Concept Phase
3. Projects Current Status
4. Delivered Projects 2018
5. Delivered Projects 2017
6. Work Hours Consumption Summary
7. Work Hours Consumption Details
1-Projects Summary- Prioritized * Updated BRD
will be required

2018

Phase Apr May Jun


100-USSD 102- 87- First
61-Location 85- BIMA 118-Location 121-Customer
78-Reserve Blocking Consoloda Call
Base TAX VAS Based Tax Req Information
1-Analysis-Business Requirements Analysis Your Number On Grey tion Of Activity
Analysis is in
(Warid) Service View Logs in
Number Billing
Traffic progress Siebel
Inventory (BSD)
69-BVS 122-Jazz & 113-Customer
115-OTT Hub
2- System Transactions Warid Prepaid Empowerment
Harmonization
via SMS Balance
Requirements and Build Cost B2B (Warid)
Channel Sharing
Cost Estimates
IT- BSS
118-Tax 97-
75-Postpaid 104 BIZ
2- System Deposit
Certificate Reserve
Menu P- Duplicate
Requirements and Business Case Management Your
02 Bill USSD
Cost Estimates Awaited Number

2- System 82-Auto
Requirements and Awaiting Execution Recharge via
Cost Estimates Card

67-VAS Cloud- 99-Change Order 106-Auto Provisioning Of 111- Commission on 47- BSD
P02 Automation Numbers Change of SIM Bulk SR’s
3-Implementation Develop and Integrate
36-6611 VAS 95-Utilization of Jazz Cash for 123-Pre to Post
114-Google DCB (Warid) 117-Interim Tax Data & Post to Pre
Services Addition GSM Products
Process
Automation
Analysis Build Implement UAT Go Live Launched
1-Projects Summary- Prioritized (Continued) * Updated BRD
will be required

2018

Phase Apr May Jun


90-BRD Customer
4-UAT Awaited Consent for P2P 2.0
(Warid)

4-UAT Internal Testing


IT- BSS
108-MSISDN
92-Block on 119-BSD Auto 4G 74-CYN
110-Data Roaming 44- Fixed CNIC Pair
Stolen/Restoratio Provisioning B2B Postpaid
4-UAT In Progress Bundle Catalogue Verification
n(Warid) Catalogues (BSD)
Service (Warid)

5-Go Live/Deployment

Analysis Build Implement UAT Go Live Launched


1-Projects Summary- Prioritized (Continued) * Updated BRD
will be required

2018

Phase Projects
79-COO Restriction 77-Revised 83-667 Response 93- 109-Instant
Number Pricing against Foreign 91-CRM Hard Core 98-Real Time
for Ported In Dongle Commission on
(Warid) IDs Blocking Tag Jazz Advance
Numbers New Sales MNP (Warid)

94- MNP 96- Instant 72- Digital 103 Bundle 120-BSD BIZ 107-OG Blocking
Connection Type Commission On KIOSK Upsell At Menu Phase-1 On Control
Mismatch Issue MNP (Jazz) (Pilot/P1) Retailer Reporting Catalogue
IT- BSS 112- Dongle Other
Contact Number
USSD Menu

6-Commercial Launch

Analysis Build Implement UAT Go Live Launched


2-Projects Summary -Concept Phase
2018

Projects Oct
32-PE-II Postpaid 84- 89- Auto 105- BSD 88- Retailer 86- Retailer
29-Anti Mobile Theft (Go- 5-Warid JV App For
Takeover Automation Collect Order Customer Attendance Promo For
Live Stage) Adsell (Business Case
(Scoping Stage) Call Resubmission Info Form On & Geo- Veon Sign-
7-On Hold BVS Awaited)
27-IR - Notification Engine Fencing Up
31-PE-II Postpaid MNP Automation (Scoping Stage)
(Development Stage) 101-Auto 116-USSD
4-SIM- 51-Postpaid Blocking T-
1-S-NOC (Scoping 6-Recharge Notification For Warid 20-E-Agreement Processing Of
CMT Bulk 04 Raseed SMS Pin
Stage) SIM Swap (Scoping Stage) All device Types

8-BR Awaited A-Customer Signature on B-Postpaid Number C-Tax Authorities - MANDATORY D-Biz Menu E-Bulk Order & SRs
CYN CSAF Charges reporting requirement (FBR) Revamping Management

IT- BSS F-Data Control G-Mobilink


H-CYN for Business
I-M2M/IoT Billing J-First Call Activity K-Customer Tax
Module Issues Business App Revamping Billing Trigger Statement Summary
L-Cloud Computing M-Email Management N-Pre to Post without O-Security Deposit Increase P-Multiple SIMs on
Platform System SIM change through scratch card or wallet single MSISDN

Q-VAS Bundles for R-Postpaid Bill S-Change of email address/ Postal T-Number Management U-Network Priority
Postpaid Upgrade address in bulk System for High Value

V-Multiple Subscriptions for Add


Ons

33-Interim Tax Certificate – 34-Bill Day Order 63-Change Of


9-Projects Cancelled Postpaid Deference MSISDN

On Hold BR Awaited Projects Cancelled


3-Projects Current Status
Project Product Owner Target Date Current Status

1-S-NOC Abdul Hadi/Hassan Azeem On Hold On Hold. (Scoping stage)

2-Veon Ammar Ali/Qasim Saeed Launched Launched

3-Google DCB Syed Talha/Massab Javed 30-Oct-2017 CR deployed on production. Messages testing is in progress.

4-SIM-04 Abdul Hadi/Shoaib TBD Requirement analysis is in progress.

5-Warid JV App For Adsell Abdul Hadi/Zafar Ali On Hold On Hold

6-Recharge Notification For Warid SIM Swap Syed Talha/Nabeel Mansoor TBD On-Hold (Scoping Stage)

8-BSD-SRs
7-BSD-SRs Ammar Ali/Sami Ullah On-Hold On-Hold

8-MergeCo Load Amir Mehmood/Shafay Launched Launched


Saleem

9-Call Fwd Deactivation Abdul Hadi/Zafar Ali Launched Launched

10-Biometric Change Offer (Adsell & Aksa) Arqum Arshad/Zafar Ali Launched CR is deployed on live platform.
3-Projects Current Status Continued
Project Product Owner Target Date Current Status

11-PE CYN Search Arqum Arshad/Zafar Ali Launched Launched

12-Postpaid Notifications (P-02) Syed Talha/Syeda Tabinda Launched Launched

13-Jazz Branding
All Vendors Arqum Arshad/Zafar Ali Launched Launched

14-Prepaid MNP Automation Aksa & Adsell Arqum Arshad/Zafar Ali Launched CR is deployed on live platform.

15-SR Completers (Reporting Requirement) Arqum Arshad/Hassan Azim Launched CR is deployed on live platform.

16-Postpaid CYN on Adsell Arqum Arshad/Shafay Launched CR is deployed on live platform. Bundles configuration for notifications is in
progress.

17-BSD BIZ Menu Revamp (Phase-01) Syed Talha /Sami Launched Launched

18-Security implementation on BVS Abdul Hadi/Shafay Launched Launched

19-BSD Defects (CO & COS) Ammar Ali/Sami Ullah Launched Launched

20-E-Agreement Abdul Hadi/Shoaib On-Hold On-Hold


All device Types
3-Projects Current Status Continued
Project Product Owner Target Date Current Status

21-7667 Helpline Amir Mehmood/Sohaib Launched Launched

22-B2B Reverify & Prepaid Verifications Abdul Hadi/Salman Aslam Launched Launched

23-Prepaid IR Activation Abdul Hadi/Syeda Tabinda Launched Launched

24-CYN-EFICS timeout Fix Ammar Ali/Shafay Saleem Launched Launched

25-Bulk Change Of SIM Abdul Hadi Launched Launched

26-Biometric Change Offer (STC) Arqum Arshad/Shafay Launched Launched

27-IR - Notification Engine Ammar Ali/Sami Ullah On-Hold Internal testing is on hold because of Mobilium issues.

28-667 Message Service with PMD Syed Talha/Zafar Ali Launched Launched

29-Anti Mobile Theft Ammar Ali/Zafar Ali On-Hold Customer data protection approval is pending.

30-5N NIC, PMD Ammar Ali/Zafar Ali Launched CR is deployed on live platform.
3-Projects Current Status Continued
Project Product Owner Target Date Current Status

31-PE-II Postpaid MNP Automation Arqum Arshad/Zafar Ali On Hold On Hold as business case approval is pending from commercial

32-PE-II Postpaid Takeover Automation Arqum Arshad/Zafar Ali On Hold On Hold as business case approval is pending from commercial

33-Interim Tax Certificate – Postpaid Muhammad Shoaib TBD PI internal discussion is in progress. Removed from BSS queue PI has taken up
with DWH

34-Bill Day Order Deference Syed Talha/Syeda Tabinda TBD Cancelled

35- LMS CRM Integration Ammar Ali/Shujaat Launched Launched

36- 6611 VAS services addition Syed Talha/Hassaan Azim On-Going Request Services deployment in live is in progress.

37-PE-COS Automation Arqum Arshad/Zafar Ali Launched Launched

38-PE-Contractual Obligation Arqum Arshad/Zafar Ali Launched Launched

39-PE-Waiver Automation Arqum Arshad/Zafar Ali Launched Launched

40-PE-Other Contact No Arqum Arshad/Zafar Ali Launched Launched


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

41- OTP In Warid BVS COO Amir Mehmood/Rohail Launched Launched

42- Warid Number Recycle Policy Amir Mehmood/Rohail Launched Launched

43- Omni Channel Abdul Hadi/Hassaan Launched Launched

44- Fixed Catalogue Abdul Hadi/Hassaan TBD NGN new commands development is completed and UAT is in progress.
Expected UAT closer is 11th May 2018.

45- CYN-Search Criteria/ Contractual Obligation (Other Vendors) Arqum Arshad/Shafay Launched Launched

46- Other Contact Number (Adsell/Aksa) Arqum Arshad/Shafay Launched Launched

47- Bulk SR’s Abdul Hadi/Zohaib Qasir 15-May-2018 In Development. UAT readiness is 15th May 2018.

48-SMS Changes on CRM & TIBCO Abdul Hadi/Shafay Launched Launched

49-*1111# Changes Abdul Hadi/Tabinda Launched Launched

50-DMP Integration Syed Talha/Saad Wasim 20-Nov-2017 CR deployed on production.


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

51- Postpaid Raseed SMS Syed Talha/Hassan Azim On-Hold Service cannot be provided on Bill dates. Requirement is on hold.

52- Default Activation of Prepaid IR Syed Talha/Syed Rohail Launched Launched

53-Start of Call Notification Syed Talha/Misbah Zareen Launched Launched

54-VAS Service Wireless Caller ID Syed Talha/Syed Rohail Launched Launched

55-SIM Unification Abdul Hadi/Shafay Launched Launched

56-Grey Traffic Blocking Abdul Hadi/Zohaiib qasir Launched Launched

57-Bulk Tax Certificates Automation Abdul Hadi/Zohaib Launched Launched

58-MFS Rest Based API’s Ammar Ali/Amir Mehmood Launched Launched

59-Zero Bill Printing for Consumer (Warid) Jawad Launched Launched

60-Postpaid TAX Certificate Activity (Warid) Jawad Launched Launched


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

61-Location Base TAX calculation (Warid) Jawad/ TBD Scope has been changed.

62-DATA Overage Capping (Warid) Jawad Launched Launched

63-Change Of MSISDN Amir/Zafar Dropped Dropped

64-HLR Consolidation Jawad Dropped Dropped

65-BVS COO through OTP Jawad TBD Business Case Approval is awaited.

66-Bulk Email Broadcasting Application Jawad Launched Launched

67- VAS Could Phase-02 Syed Talha/Ismail 25-Nov-2017 Testing is in progress.

68-CEM Menu Response Amir Khokhar /Tabinda Launched Launched

69-BVS Transactions via SMS Channel Amir Khokhar /Zafar TBD AKSA cost was shared with business but as per business decision we need to
move forward with STC vendor. STC to demonstrate the POC by 4th May.

70- Bulk Change Of SIM Phase-02 Hadi /Sami Launched Launched


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

71-PMD 5+3N New Link (Captcha Removal) Syed Talha/Hassan Azeem Launched Launched

72- Digital KIOSK (Pilot- Phase-01) Arqum/Rohail Launched Launched

73-Whitelisting & Device Management Portal Arqum/Sohaib Project Discontinued. Project Discontinued.

74-CYN Postpaid (BSD) Arqum/ Sami TBD UAT in progress.

75- Postpaid Deposit Management Arqum/ Rohail TBD Business Case approval awaited

76-DNM or DNB WARID SYSTEM (Warid) Jawad Launched Launched

77-Revised Number Pricing (Warid) Jawad Launched Launched

78- Reserve Your Number Hadi/Hassan Azim TBD Requirement analysis is in progress

79-COO Restriction for Ported In Numbers Ammar Ali/Zafar Launched Launched

80- Corporate Numbers Classification in MNP 667 Process Ammar Ali/ Shoaib Launched Launched
3-Projects Current Status Continued
Project Product Owner Target Date Current Status

81-Default 4G Provisioning Syed Talha/Ammar Hasan Launched Launched

82-Auto Recharge COO Check Amir Mehmood /Syeda TBD PO is in progress. Development to be started accordingly.
Tabinda

83-667 Response against Foreign IDs Syed Talha/Zafar Ali Launched Launched

84- Collect Call VAS Service Syed Talha/Misbah On-Hold On-Hold

85- BIMA VAS Service Syed Talha/Zohaib TBD Requirement analysis is in progress with vendor.

86- Retailer Promo For Veon Sign-Up Amir Mehmood/Shafay TBD On-Hold

87- First Call Activity Billing (BSD) Amir Mehmood/Sami TBD On-Hold

88- Retailer Attendance & Geo-Fencing Amir Mehmood/Zafar On-Hold On-Hold as per intimation from commercial

89- Auto Order Resubmission Amir Mehmood/Misbah TBD On-Hold


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

90-BRD Customer Consent for P2P 2.0 (Warid) Jawad TBD Development completed. UAT is awaited.

91-CRM Hard Core Blocking Tag (Warid) Jawad Launched Launched

92-Block on Stolen/Restoration Via USSD (Warid) Jawad TBD UAT is in progress.

93-Dongle New Sales Ammar Ali/Rohail Launched Launched

94- MNP Connection Type Mismatch Issue Ammar Ali/Rohail Launched Launched

95-Utilization of Jazz Cash for GSM Products Ammar Ali/Rohail 16-May-2018 Development is in progress. UAT date is 16th May 2018.

96- Instant Commission on MNP (Jazz) Ammar Ali/Rohail Launched Launched

97-Reserve Your Number Abdul Hadi/Hassan Azim TBD Business Case approval awaited.

98-Real Time Jazz Advance Abdul Hadi/Sohaib Launched Launched

99-Change Order Automation Abdul Hadi/Haider 18-Apr-2018 UAT will start from 18th April 2018.
3-Projects Current Status Continued
Project Product Owner Target Date Current Status

100-USSD Blocking On Grey Traffic Abdul Hadi/Zohaib Qasir TBD On-Hold

101-Auto Processing Of OMT Bulk Abdul Hadi/Misbah TBD On-Hold

102-Consolodation Of Number Inventory (P-02) Abdul Hadi/Rizwan TBD Requirement awaited from inventory management team.

103-Bundle Upsell At Retailer Syed Talha/Misbah Zarin Launched Launched

104-BIZ Menu P-02 Syed Talha/Sami Ullah TBD Business Case Approval awaited.

105- BSD Customer Info Form On BVS Amir Mehmood/Sami Ullah TBD On-Hold

106-Auto Provisioning Of Numbers Arqum Arshad/Shoaib 10-May-2018 UAT Development is in progress. Target UAT date is 10th May 2018.

107-BSD-OG Blocking On Control Catalogue Arqum Arshad/Sami Launched Launched

108-MSISDN CNIC Pair Verification Service (Warid) Jawad TBD UAT in progress.

109-Instant Commission on MNP (Warid) Jawad Launched Launched


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

110-Data Roaming Bundle (Prepaid) Syed Talha/Rohail TBD UAT is in progress.

111- Commission on Change of SIM Ammar Ali/Hassan Azeem 30-May-2018 Development is in progress. Target UAT date is 30th May 2018.

112- Dongle Other Contact Number USSD Menu Ammar Ali/Shafay Saleem Launched Launched

113-Customer Empowerment B2B (Warid) Jawad TBD Updated BRD required.

114-Google DCB (Warid) Jawad/Masab TBD Development is in progress.

115-OTT Hub Harmonization Masab TBD Cost and timelines to share by 04th May, 2018.

116-USSD Blocking T-Pin Masab On-Hold USSD/ Open-Code development (ON-HOLD) due to de-prioritization by
commercial wing.

117-Interim Tax Data Masab TBD Interim tax Jazz-Postpaid in progress. Data sourcing, calculation based on tax
rules and reconciliations at DWH are in progress as it will be principally the
master data source for future.

118-Tax Certificate Duplicate Bill USSD Masab TBD Part(1) Duplicate Bill via USSD(Overlapping requirement is raised by BSD in
BizMenu CR, for which business case approval is in progress.
Part(2) Tax Certificate via USSD (Agreed to be started after Interim tax data
CR)

118-Location Based Tax Syed Talha/Tabinda TBD Requirement analysis is in progress.


3-Projects Current Status Continued
Project Product Owner Target Date Current Status

119-BSD Auto 4G Provisioning B2B Catalogues Syed Talha/Sami TBD UAT is in progress.

120-BSD BIZ Menu Phase-1 Reporting Syed Talha/Sami Launched Launched

121-Customer Information View Logs in Siebel (Jazz Only) Amir Mehmood TBD Requirement analysis is in progress.

122-Jazz & Warid Prepaid Balance Sharing Arqum Arshad TBD Scope Locked Cost and efforts awaited.

123-Pre to Post & Post to Pre Process Automation Abdual Hadi TBD UAT closure is expected by 4th May 2018
44-Fixed Enterprise Catalog (04-05-2018) Project Health Current Status:
No Blocking Point

Target Actual A-System Requirements and Cost Estimates


Project Description: This project comprises of enablement of Fixed Telephony 15-Jun-17
solution and its complete echo system readiness just as it exists for GSM 26-May-17
18-May-17 18-May-17
26-May-17 18-May-17
30-May-17
18-May-17

•NGN new commands development is

BRD Received

Cost/Efforts
Current Status

Submission
completed and UAT is in progress.

Prioritization
Solution
Signoff

Estimate
Expected UAT closer is 11th May 2018.

Target Actual Implementation


5-Oct-17
5-Oct-17 31-Oct-17
•Queries and concerns awaited from 15-Oct-17 1-Nov-17
planning teams. 15-Jun-17 15-Sep-17 15-Sep-17
Issues/Dependencies •Meeting with CORE team is awaited.
1-Jun-17

Start

UAT
Internal

Readiness
Developme

Testing
Complete

Go-Live
nt
•BSD, ESB, CRM, IN, Billing, Core, App A-Key Milestones Target Actual B-Key Milestones Target Actual
Stakeholders/Cost & Dev and SD. Start 1-Jun-17 15-Jun-17
BRD Received 18-May-17 18-May-17
Efforts •Cost = 137750 USD 15-Sep-17 5-Oct-17
Development Complete
•Efforts = 65 Days Solution Signoff 26-May-17 26-May-17

15-Sep-17 5-Oct-17
Cost/Efforts Estimate 30-May-17 15-Jun-17 Internal Testing
Submission 15-Oct-17 31-Oct-17
UAT
18-May-17 18-May-17
Prioritization Go-Live Readiness 1-Nov-17
47-BSD Bulk SR’s (04-05-2018)
Project Health Current Status:
No Blocking Point

Target Actual A-System Requirements and Cost Estimates


11-Oct-17
Project Description: Bulk functionality in CRM is required to process SRs 13-Oct-17
22-Sep-17
bulk. Currently SR processing is done manually one by one by BSD.
22-Sep-17
22-Sep-17 13-Oct-17
26-Jul-17

26-Jul-17

BRD Received

Cost/Efforts
Current Status

Submission
•UAT readiness is 15th May 2018.

Prioritization
Solution
Signoff

Estimate
Target Actual Implementation

•Efforts estimates awaited.


Issues/Dependencies

Start

UAT
Internal

Readiness
Developme

Testing
Complete

Go-Live
nt
A-Key Milestones Target Actual B-Key Milestones Target Actual
•BSD, CRM, and SD.
Stakeholders/Cost & •Cost= 10K USD BRD Received 26-Jul-17 26-Jul-17 Start
Efforts •Efforts = 33 Working days Development Complete
Solution Signoff 22-Sep-17 11-Oct-17

Cost/Efforts Estimate 13-Oct-17 13-Oct-17 Internal Testing


Submission
UAT
22-Sep-17 22-Sep-17
Prioritization Go-Live Readiness
36-6611 VAS Services Addition (03-05-2018) Project Health Current Status:
No Blocking Point

Target Actual A-System Requirements and Cost Estimates


Project Description: 6611 is platform from which currently subscribed 18-May-17
18-May-17
VAS services can be viewed and Unsubscribed. Requirement is to add
more 3PP services in this platform. 18-May-17

11-Apr-17

19-Apr-17
11-Apr-17

•Connectivity and testing is in progress


Current Status for vendors which needs to be added in

Requirement

Finalized List

Prioritization
of Services
Received
6611 service. Till now 11 services has
been added in 6611 portal.

Target Actual B-Implementation


30-Jun-17

18-May-17
•Execution has been started however
Issues/Dependencies vendors addition were done till 31st 18-May-17
May 2017.

Start

Internal
Integratio

Readiness
Complete

Testing

UAT

Go-Live
n
A-Key Milestones Target Actual B-Key Milestones Target Actual
Start 18-May-17 18-May-17
•ESB, MKT-VAS, PI,SD 11-Apr-17 11-Apr-17 30-Jun-17
Stakeholders Requirement Received Integration Complete
19-Apr-17 18-May-17
Finalized List of Services
Internal Testing

18-May-17 18-May-17 UAT


Prioritization Go-Live Readiness
Project Health Current Status:
51-Postpaid Raseed SMS (03-05-2018) On Hold

Project Description: One of the major concern of postpaid subscriber in Voice of Target Actual A-System Requirements and Cost Estimates
customer is Jump in Bill where customer is not aware about his previous day’s
detailed usage. On an average 2604 calls are received on daily basis over helpline
regarding wrong billing. Raseed SMS will provide postpaid customers an option to 2-Feb-18
get the details of their usage for previous day/last week via SMS. This will reduce 25-Jan-18
queries/concern over our touch points. 20-Jan-18
25-Jan-18

20-Jan-18

Cost/Efforts
Received

sessions with

Submission
Requirement
•Service cannot be provided on Bill

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
BRD

Analysis

Case
dates. Requirement is on hold.

COM
Target Actual Implementation

•Service cannot be provided on Bill


Issues/Dependencies Dates.

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
BRD Received 20-Jan-18 20-Jan-18
•PI & IN/Billing/TIBCO Requirement analysis
Stakeholders Requirement Analysis sessions
25-Jan-18 25-Jan-18
sessions with COM Development start
Solution Signoff 2-Feb-18
Development complete
Cost/Efforts Estimate
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
Project Health Current Status:
67-VAS Cloud Service Implementation(P-02) (03-05-2018) No Blocking Point

Target Actual A-System Requirements and Cost Estimates


23-Oct-17
Project Description: Integration of VAS cloud with existing BSS systems. 20-Oct-17
23-Oct-17
VAS services to be migrated on cloud platform. 20-Oct-17

21-Aug-17

21-Aug-17

Requirements
•Service migration for phase-01 is

Prioritization
Scope locking
Received

Migration
completed. In phase-01 ICS, RBT & VBS

Services
Current Status were part.
• Phase-02 testing is in progress.
Services include in phase-02 are Beep
Call, Auto Reply and Notify Me.
Target Actual B-Implementation 25-Dec-17

20-Dec-17
25-Nov-17

25-Nov-17

Readines
migrated

Go-Live
services
UAT for
Issues/Dependencies •N/A

s
A-Key Milestones Target Actual B-Key Milestones Target Actual

21-Aug-17 21-Aug-17
Requirements Received
25-Nov-17 25-Nov-17
Services Migration Scope 20-Oct-17 20-Oct-17 UAT for migrated
Stakeholders •PI, IN & Billing ,SD services
locking

23-Oct-17 23-Oct-17 20-Dec-17 25-Dec-17

Prioritization Go-Live Readiness


Project Health Current Status:
84- Collect Call VAS Service (03-05-2018) Delayed- Oh-Hold

Target Actual A-System Requirements and Cost Estimates


Project Description: Postpaid Charging is required for both collect call and
19-Dec-17
sponsored call service. Mentioned VAS service will allow A-Party customer to
get the call charged to B party. Similarly if A party Calls to B party than call 19-Dec-17
can be charged to C-Party as well.
1-Dec-17

1-Dec-17

Cost/Efforts
Received

sessions with

Submission
Requirement

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
•Requirement is on-hold

BRD

Analysis

Case
COM
Target Actual Implementation

•New CDR format is pending from


Issues/Dependencies planning team.

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
BRD Received 1-Dec-17 1-Dec-17
•PI & IN/Billing. Requirement analysis
Stakeholders Requirement Analysis sessions
19-Dec-17 19-Dec-17
sessions with COM Development start
Solution Signoff
Development complete
Cost/Efforts Estimate
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
Project Health Current Status:
85- BIMA VAS Service (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


Project Description: Postpaid Charging is required for VAS service BIMA. 19-Dec-17
Prepaid charging will be done via standard UCIP interface. For postpaid 19-Dec-17
charging CDR placement will be required to cater charging requirement.
1-Dec-17

1-Dec-17

Cost/Efforts
Received

sessions with

Submission
Requirement

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
•Requirement analysis in progress.

BRD

Analysis

Case
COM
Target Actual Implementation

•On-Hold because of low priority.


Issues/Dependencies

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
BRD Received 1-Dec-17 1-Dec-17
•PI & IN/Billing. Requirement analysis
Stakeholders Requirement Analysis sessions
19-Dec-17 19-Dec-17
sessions with COM Development start
Solution Signoff
Development complete
Cost/Efforts Estimate
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
Project Health Current Status:
104-BIZ Menu P-02 (03-05-2018) On Track

Project Description: In light of better customer experience a step towards digitalization Target Actual A-System Requirements and Cost Estimates
has been taken, where we are planning to enhance existing JAZZ Biz Menu experience for
corporate customers. Jazz Business subscribers have been provided with the ability to pull 10-Apr-18
their usage information via Biz Menu “USSD menu-based information services” upon 1-Apr-18
requirement. By implementing below mentioned changes it will not only help in achieving
operational efficiency / better customer experiencing but will also help in reduction of 29-Mar-18 10-Apr-18
operational work & call influx “Minimum 30%-40% is expected to be automated, where no 21-Mar-18 1-Apr-18
29-Mar-18
human intervention is required.”

21-Mar-18

Cost/Efforts
Received

sessions with

Submission
Requirement

Approval

Prioritization
Solution

Business
Signoff

Estimate
BRD

Analysis

Case
COM
Current Status • Business Case Approval awaited.

Target Actual Implementation

•N/A.
Issues/Dependencies

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
•PI/IN&Billing/CRM/TIBCO. BRD Received 21-Mar-18 21-Mar-18
Stakeholders/Cost Requirement analysis
•Efforts = 69 Man Days Requirement Analysis sessions
Efforts 29-Mar-18 29-Mar-18
•Cost = USD 19732.4 sessions with COM Development start
Solution Signoff 1-Apr-18 1-Apr-18
Development complete
Cost/Efforts Estimate
10-Apr-18 10-Apr-18
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
Project Health Current Status:
110-Data Roaming Bundle (Prepaid)(03-05-2018) On Track

Project Description: In light of better customer experience a step towards digitalization Target Actual A-System Requirements and Cost Estimates 25-Apr-18
has been taken, where we are planning to enhance existing JAZZ Biz Menu experience for
corporate customers. Jazz Business subscribers have been provided with the ability to pull 29-Mar-18 25-Apr-18
their usage information via Biz Menu “USSD menu-based information services” upon
requirement. By implementing below mentioned changes it will not only help in achieving
15-Mar-18
operational efficiency / better customer experiencing but will also help in reduction of 27-Feb-18 29-Mar-18
operational work & call influx “Minimum 30%-40% is expected to be automated, where no 15-Mar-18
human intervention is required.”
27-Feb-18

Received

sessions with
Requirement

Prioritization
Solution
Signoff
BRD

Analysis

COM
Current Status •UAT in progress.

Target Actual Implementation


2-May-18
30-Apr-18 3-May-18
2-May-18
25-Apr-18 25-Apr-18

25-Apr-18
25-Apr-18
•N/A.
Issues/Dependencies

Start

Internal

Readiness
Developm

Developm

Testing
complete

UAT
ent start

Go-Live
ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start 25-Apr-18 25-Apr-18
•PI/IN&Billing/CRM/TIBCO.
Stakeholders/Cost & BRD Received 27-Feb-18 27-Feb-18 25-Apr-18 25-Apr-18
•Cost= In-House Development start
Efforts •Efforts = 7 Days USSD-GW Requirement Analysis 15-Mar-18 15-Mar-18 Development complete 30-Apr-18 30-Apr-18
sessions with COM Internal Testing 2-May-18 2-May-18

Solution Signoff 29-Mar-18 29-Mar-18 3-May-18


UAT
Go-Live Readiness
25-Apr-18 25-Apr-18
Prioritization
Project Health Current Status:
118-Location Based Tax (Jazz) (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


Project Description: Currently we are charging same tax rate across all
regions which impacts customer experience as customers are unable to avail
the tax advantage provided by their respective provincial authorities. The
capacity is needed to be developed in order to charge location based
charging services to comply with the regulations regarding taxation.

Received

sessions with
Requirement

Prioritization
Solution
Signoff
BRD

Analysis

COM
Current Status •Requirement analysis is in progress.
•Updated BRD required.

Target Actual Implementation

•N/A.
Issues/Dependencies

Start

Internal

Readiness
Developm

Developm

Testing
complete

UAT
ent start

Go-Live
ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
•PI/IN&Billing/CRM/TIBCO.
Stakeholders/Cost & •Cost= TBD BRD Received
Development start
Efforts •Efforts = TBD Requirement Analysis Development complete
sessions with COM Internal Testing
Solution Signoff UAT
Go-Live Readiness
Prioritization
Project Health Current Status:
69-BVS Transactions via SMS Channel (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


25-Sep-17 28-Sep-17
Project Description: BVS transactions needs to be carried out via SMS
channel for non-coverage areas 28-Sep-17
25-Sep-17

1-Sep-17

1-Sep-17
•AKSA cost was shared with business but
as per business decision we need to
Current Status

Updated BRD

sessions with
Requirement
move forward with STC vendor. STC to

Prioritization
Received

Analysis
demonstrate the POC by 4th May.

COM
Target Actual B-Implementation
15-Nov-17
10-Nov-17
10-Oct-17 30-Oct-17
•N/A
Issues/Dependencies 10-Oct-17

Start

Readines
Complete

Go-Live
Develop

UAT
ment

s
•.BVS, EAI, SD, CRM A-Key Milestones Target Actual B-Key Milestones Target Actual
•AKSA only cost = PKR 3.5 M Start 10-Oct-17 10-Oct-17
Stakeholders/Cost & •AKSA + other cost = PKR 7.5M (excluding Updated BRD Received 15-Sep-17 15-Sep-17
Efforts Development Complete 30-Oct-17
integration with other vendors)
•STC only cost = PKR 3.5M 10-Nov-17
25-Sep-17 25-Sep-17 UAT
Requirement Analysis
sessions with COM 15-Nov-17
Go-Live Readiness
28-Sep-17 28-Sep-17
Prioritization Start 10-Oct-17 10-Oct-17
Project Health Current Status:
82- Auto Recharge via Card (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


Project Description: While performing Change of Ownership against
prepaid number. System restrict the customer if Auto Recharge service is 1-Jan-18
subscribed on IN. CR required to cater problems e.g. revenue loss,
competitive edge, sales uptake etc. 22-Dec-17
1-Jan-18
18-Dec-17
19-Dec-17
22-Dec-17
19-Dec-17
18-Dec-17

Cost/Efforts
Received

sessions with

Submission
Requirement
•Business case approved. PO issuance is

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
BRD

Analysis

Case
in progress. Development to be started.

COM
Target Actual Implementation

•N/A.
Issues/Dependencies

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
•Digital, MFS, PI & TIBCO. Start
BRD Received 18-Dec-17 18-Dec-17
•Cost= 37,703.2 USD Requirement analysis
Stakeholders Requirement Analysis sessions
•Efforts= 45 Working days 19-Dec-17 19-Dec-17
sessions with COM Development start
Solution Signoff 22-Dec-17 22-Dec-17
Development complete
Cost/Efforts Estimate
1-Jan-18 1-Jan-18
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
86- Retailer Promo For Veon Sign-Up (03-05-2018)
Project Health Current Status:
On Hold

Target Actual A-System Requirements and Cost Estimates


15-Jan-18 15-Jan-18
Project Description: This project is for the commission posting to jazz
15-Jan-18
retailers once they refer jazz/warid customers for VEON sign-up. 15-Jan-18

10-Dec-17 15-Dec-17
15-Dec-17
10-Dec-17

Received

sessions with
Requirement

Prioritization
Solution
Current Status

Signoff
•On-Hold

BRD

Analysis

COM
Target Actual Implementation

6-Feb-18
5-Feb-18 10-Feb-18
20-Jan-18 6-Feb-18 8-Feb-18
15-Jan-18
•N/A. 20-Jan-18
Issues/Dependencies 15-Jan-18

Start

Internal

Readiness
Developm

Developm

Testing
complete

UAT
ent start

Go-Live
ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start 15-Jan-18 15-Jan-18

•Digital,Efics Planning, EVC(VAS) BRD Received 10-Dec-17 10-Dec-17 20-Jan-18 20-Jan-18


Stakeholders Development start
Requirement Analysis 15-Dec-17 15-Dec-17 Development complete 5-Feb-18 5-Feb-18
sessions with COM Internal Testing 6-Feb-18 6-Feb-18

Solution Signoff 15-Jan-18 15-Jan-18 8-Feb-18


UAT
Go-Live Readiness 10-Feb-18
15-Jan-18 15-Jan-18
Prioritization Start 15-Jan-18 15-Jan-18
87- First Call Activity Billing (BSD) (03-05-2018)
Project Health Current Status:
On Track

Target Actual A-System Requirements and Cost Estimates


Project Description:BSD wants to enable first activity billing trigger for
Business MSISDNs i-e billing needs to be started after first 15-Dec-17
call/SMS/CDR 15-Dec-17

10-Dec-17

10-Dec-17

Cost/Efforts
Received

sessions with

Submission
Requirement

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
•On-Hold.

BRD

Analysis

Case
COM
Target Actual Implementation

•POC results are awaited from Billing


Issues/Dependencies end.

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
BRD Received 10-Dec-17 10-Dec-17
•IN planning, product and tarrif team Requirement analysis
Stakeholders Requirement Analysis sessions
15-Dec-17 15-Dec-17
sessions with COM Development start
Solution Signoff
Development complete
Cost/Efforts Estimate
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
Project Health Current Status:
88- Retailer Attendance & Geo-Fencing (03-05-2018) On Hold

Project Description:Business team wants to have a visibility/portal for Target Actual A-System Requirements and Cost Estimates
retailer attendance along with the geo-fencing requirements where
15-Dec-17
they can have the visibility of retailer locations when they perform BVS
transactions 15-Dec-17

10-Dec-17

10-Dec-17

Cost/Efforts
Received

sessions with

Submission
Requirement
•On-Hold as per intimation from

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
BRD

Analysis

Case
commercial.

COM
Target Actual Implementation

•N/A.
Issues/Dependencies

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
BRD Received 10-Dec-17 10-Dec-17
•IBVS planning Team Requirement analysis
Stakeholders Requirement Analysis sessions
15-Dec-17 15-Dec-17
sessions with COM Development start
Solution Signoff
Development complete
Cost/Efforts Estimate
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
Project Health Current Status:
89- Auto Order Resubmission (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


Project Description:Business team wants to reduce the manual effort
being put for the resubmission of failed order due to well known 15-Dec-17
issues. Automation at CRM/EAI end is required for this 15-Dec-17

10-Dec-17

10-Dec-17

•On-Hold

Cost/Efforts
Received

sessions with

Submission
Requirement

Approval

Prioritization
Solution

Business
Current Status

Signoff

Estimate
•Requirement analysis in progress.

BRD

Analysis

Case
COM
•Updated BRD is still awaited from PI.

Target Actual Implementation

•N/A.
Issues/Dependencies

Start

Internal
Requirem

Readiness
Developm

Developm

Testing
complete
sessions

UAT
ent start
analysis

Go-Live
ent

ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Start
BRD Received 10-Dec-17 10-Dec-17
• EAI planning, CRM Planning Requirement analysis
Stakeholders Requirement Analysis sessions
15-Dec-17 15-Dec-17
sessions with COM Development start
Solution Signoff
Development complete
Cost/Efforts Estimate
Submission Internal Testing
Business Case Approval UAT
Prioritization Go-Live Readiness
105- BSD Customer Info Form On BVS(03-05-2018) Project Health Current Status:
On Hold

Project Description: We need a form in BVS to refer the customer information Target Actual A-System Requirements and Cost Estimates
towards activation team. Once Biometric is captured from any particular customer,
30-Jan-18
user have to enter details in form placed on i-front/e-front portals separately. We 8-Feb-18
need to develop an additional screen on BVS screen with below mentioned form and
data feed will be provided on a particular JAZZ server. 30-Jan-18
10-Dec-17
15-Dec-17
15-Dec-17
10-Dec-17

Approval
Received

sessions with

Business
Requirement

Estimation
Current Status •On-Hold.

Case
BRD

Analysis

Efforts
COM
Target Actual Implementation

•N/A.
Issues/Dependencies

Internal
Developm

Readiness
Developm

Testing
complete

UAT
ent start

Go-Live
ent
B-Key Milestones Target Actual
A-Key Milestones Target Actual
Development start
•EAI and CRM Planning BRD Received 10-Dec-17 10-Dec-17
Stakeholders Development complete
Requirement Analysis 15-Dec-17 15-Dec-17 Internal Testing
sessions with COM UAT
Efforts Estimation 30-Jan-18 30-Jan-18
Go-Live Readiness
Business Case Approval 8-Feb-18 Development start
Development complete
Project Health Current Status:
74-CYN Postpaid (BSD) (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


10-Dec-18
Project Description: Business Customers can buy new numbers via
choose your number option. 10-Dec-18

27-Sep-17 15-Jan-18

27-Sep-17

Current Status •UAT is in progress.

Estimates
BRD Received

Scope Locking

Cost And

Prioritization
Effort
Target Actual B-Implementation

•N/A
Issues/Dependencies

Start

Readines
Complete

Go-Live
Develop

UAT
ment

s
A-Key Milestones Target Actual B-Key Milestones Target Actual
•.BVS, SD, CRM,PI Start
•Cost = 43K USD BRD Received 27-Sep-17 27-Sep-17
Stakeholders Development Complete
•Efforts = 21 Working days
10-Dec-18 10-Dec-18
Scope Locking
UAT
15-Jan-18 15-Jan-18
Cost And Effort Estimates
Go-Live Readiness
Prioritization Start
Project Health Current Status:
75-Postpaid Deposit Management (03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


27-Sep-17
Project Description: Postpaid customers can pay their deposit through
all available payment channels.
27-Sep-17

•Requirement analysis has been done


with planning team. Cost and Efforts
Current Status

Estimates
BRD Received

Scope Locking

Cost And
shared with PI for business case

Prioritization
Effort
approval awaited.

Target Actual B-Implementation

•N/A
Issues/Dependencies

Start

Readines
Complete

Go-Live
Develop

UAT
ment

s
A-Key Milestones Target Actual B-Key Milestones Target Actual
•.BVS, SD, CRM,PI Start
Stakeholders/ Cost & •Cost= 23K USD BRD Received 27-Sep-17 27-Sep-17
Efforts Development Complete
•Efforts = 30 Working days
Scope Locking
UAT
Cost And Effort Estimates
Go-Live Readiness
Prioritization Start
Project Health Current Status:
106-Auto Provisioning Of Numbers(03-05-2018) On Track

Target Actual A-System Requirements and Cost Estimates


Project Description: Currently number management team creates 27-Feb-18
market float of approx. 4 to 5 million prior to sales and keeps in stock. 5-Mar-18
Now these numbers will be provisioned in real time on IN and HLR.
27-Feb-18

4-Jan-18

4-Jan-18

•Development is in progress. Target UAT


Current Status

Estimates
BRD Received

Scope Locking

Cost And
date is 10th May 2018.

Prioritization
Effort
Target Actual B-Implementation

•N/A
Issues/Dependencies

Start

Readines
Complete

Go-Live
Develop

UAT
ment

s
A-Key Milestones Target Actual B-Key Milestones Target Actual
•.BVS, SD, CRM,PI Start
Stakeholders/Cost & •Cost = 8,500 USD BRD Received 4-Jan-18 4-Jan-18
Efforts Development Complete
•Efforts = 21 Working days
27-Feb-18 27-Feb-18
Scope Locking
UAT
5-Mar-18
Cost And Effort Estimates
Go-Live Readiness
Prioritization Start
Project Health Current Status:
61-Location Base TAX calculation (Warid) (04-05-2018) No Blocking Point

Target Actual A-System Requirements and Cost Estimates


2-Aug-17

Project Description: Location base TAX calculation for DATA.


2-Aug-17

Cost/Efforts
Requirement

Submission
Solution

Approval
Business
Signoff

Estimate
•Commercial requirements changed.

Received

Case
Current Status

Target Actual B-Implementation

•Current system is not supported to


location base tax calculation. Work
Issues/Dependencies around is required for this change.

Start

Internal
Developme

Readiness
Testing

UAT
Complete

Go-Live
nt
• Commercial A-Key Milestones Target Actual B-Key Milestones Target Actual
Stakeholders/Cost & •Cost = TBD 2-Aug-17 2-Aug-17
Start
Requirement Received
Efforts •Efforts = 6Months Warid Prepaid & TBD Development Complete
for postpaid. Solution Signoff Pending

Cost/Efforts Estimate Internal Testing


Submission
UAT
Business Case Approval Go-Live Readiness
Project Health Current Status:
90-BRD Customer Consent for P2P 2.0 (Warid) (04-05-2018) No Blocking Point

Target Actual Implementation


Project Description: Prepaid to postpaid & postpaid to
8-May-13
prepaid for Voice/Data sim. Through proper End to end 22-Feb-18
customer validation. 6-Feb-18
31-Jan-18
7-Feb-18 30-Apr-14
26-Dec-17 26-Dec-17 6-Feb-18
• Development has been completed and
waiting for the Franchise users for login 20-Dec-17 29-Jan-18
Current Status access to the portal accordingly. Waiting 20-Dec-17 26-Dec-17 26-Dec-17
for the Franchise user list.

Start

UAT
Feasibility Locked

Go-Live Readiness
BRD Received

Development

Internal Testing
Complete
•N/A.
Issues/Dependencies

Implementation Target Actual

26-Dec-17 26-Dec-17
Start
29-Jan-18 31-Jan-18
Development Complete

• CS, Finance, E bizz, POSTPAID 06-Feb-18 06-Feb-18


Stakeholders/Cost & •Cost = In-House Internal Testing
Efforts •Efforts= 37 Working days 07-Feb-18 22-Feb-18
UAT
12-Feb-18 15-Apr-18
Go-Live Readiness
Project Health Current Status:
92-Block on Stolen/Restoration Via USSD (Warid) (04-05-2018) No Blocking Point

Project Description: Currently, Block on stolen and


Target Actual Implementation
Restoration from Block on Stolen /VOL Process is one of the
highest calling reasons on help line and bringing this 8-Mar-18 8-Mar-18
20-Feb-18 13-Mar-18
solution on USSD will not only empower the customer but
8-Mar-18
will also provide big support in achieving our call/walk-in
reduction target. 23-Jan-18 6-Mar-18
12-Feb-18

22-Jan-18
• UAT in progress.
Current Status

Start

UAT
Feasibility Locked

Go-Live Readiness
Internal Testing
Development
Complete
•N/A.
Issues/Dependencies
Implementation Target Actual

12-Feb-18 20-Feb-18
Start

06-Mar-18 08-Mar-18
Development Complete

•Customer Care/CEM , Technology, 08-Mar-18 08-Mar-18

Stakeholders/Cost & Product Innovation, RACA Internal Testing


Efforts •Cost = In-House
13-Mar-18 Pending
•Efforts = 15 Working Days
UAT
Pending Pending
Go-Live Readiness
Project Health Current Status:
108-MSISDN CNIC Pair Verification Service (Warid) (04-05-2018) No Blocking Point

Target Actual Implementation

Project Description: MSISDN and CNIC pair verification of 22-Mar-18 22-Mar-18


active numbers required for banks. 25-Mar-18
8-Mar-18
22-Mar-18

23-Feb-18 21-Mar-18

23-Feb-18
28-Feb-18
23-Feb-18
•UAT in progress.
Current Status

Start

UAT
Feasibility Locked

Go-Live Readiness
BRD Received

Development

Internal Testing
Complete
•N/A.
Issues/Dependencies
Implementation Target Actual

28-Feb-18 08-Mar-18
Start

21-Mar-18 22-Mar-18
Development Complete

22-Mar-18 22-Mar-18
•Commercial
Stakeholders/Cost & Internal Testing
•Cost = In-House
Efforts •Efforts = 7 Working days 25-Mar-18 Pending
UAT
Pending Pending
Go-Live Readiness
Project Health Current Status:

113-Customer Empowerment B2B (Warid)(04-05-2018) No Blocking Point

Target Actual Implementation


Project Description: BSD required a portal from corporate
customers to perform different orders against subscriber 16-Mar-18

belong to specific customer.

•Updated BRD awaited.


Current Status

Start

UAT
Feasibility Locked

Go-Live Readiness
BRD Received

Development

Internal Testing
Complete
•N/A.
Issues/Dependencies
Implementation Target Actual

Pending Pending
Start

Pending Pending
Development Complete

Pending Pending
•BSD
Stakeholders/Cost & Internal Testing
•Cost = TBD
Efforts •Efforts = TBD Pending Pending
UAT
Pending Pending
Go-Live Readiness
Project Health Current Status:
114-Google DCB (Warid) (04-05-2018) No Blocking Point

Target Actual Implementation


Project Description: Google PLAY Direct Carrier Billing (DCB)
enables customers to choose mobile operator as a payment 1-Apr-18

method while making a purchase from Google Play Store.

•Development is in progress.
Current Status

Start

UAT
Feasibility Locked

Go-Live Readiness
BRD Received

Development

Internal Testing
Complete
•N/A.
Issues/Dependencies
Implementation Target Actual

Pending Pending
Start

Pending Pending
Development Complete

Pending Pending
•Commercial
Stakeholders/Cost & Internal Testing
•Cost = 7.5K USD
Efforts •Efforts = 1.5 Months Pending Pending
UAT
Pending Pending
Go-Live Readiness
Project Health Current Status:
115-Harmonization Initiatives - Opera WebPass (Warid) (04-05-2018) No Blocking Point

Target Actual Implementation


Project Description: Charging API required warid required
for postpaid and prepaid 1-Apr-18

• Analyzing the requirements and waiting


for feasibility lock to proceed the
Current Status
development

Start

UAT
Feasibility Locked

Go-Live Readiness
BRD Received

Development

Internal Testing
Complete
•N/A.
Issues/Dependencies

Implementation Target Actual

NA NA
Start
NA NA
Development Complete

• CS, Finance, POSTPAID, prepaid NA NA


Stakeholders /Cost & •Cost = TBD Internal Testing
Efforts •Efforts = TBD NA NA
UAT
NA NA
Go-Live Readiness
Project Health Current Status:
95- Utilization of Jazz Cash for GSM Products (03-05-2018) No Blocking Point
Project Description: Currently Jazz franchises are not allowed to transfer their
excessive Jazz Cash balance in PMCL account for purchasing of Jazz GSM Target Actual Implementation
products. We want to enable Jazz franchises to transfer their excessive Jazz Cash
balance in PMCL account for purchasing of Jazz GSM products or they can
deposit cash into their Jazz Cash A'c as per normal process, however they can
26-Dec-17
purchase Jazz Load or other GSM products through Jazz Cash A'c.
eal time and there should be no 5N check during this migration.
21-Nov-17

• Development is in progress. UAT date is 21-Nov-17


Current Status 16th May 2018.

BRD Received

Scope Locking

Business Case
Cost and Efforts

Prioritization
Approval
Sharing
•N/A.
Issues/Dependencies
Implementation Target Actual

21-Nov-17 21-Nov-17
BRD Received
26-Dec-17
Scope Locking

• Commercial, Technology Cost and Efforts Sharing


Stakeholders/Cost & •Cost = In-House
Efforts •Efforts = 10 Working days on USSD-GW Business Case Approval

Prioritization
Project Health Current Status:
111- USIM Retailer Commission(Phase 1)(03-05-2018) No Blocking Point

Target Actual Implementation

Project Description: To post real time commission to retailer upon SIM change
from a whitelisted base.
26-Dec-17

21-Nov-17

•Development is in progress. Target UAT 21-Nov-17


Current Status date is 30th May 2018.

BRD Received

Scope Locking

Business Case
Cost and Efforts

Prioritization
Approval
Sharing
•N/A.
Issues/Dependencies
Implementation Target Actual

21-Nov-17 21-Nov-17
BRD Received
26-Dec-17
Scope Locking

• Commercial, Technology Cost and Efforts Sharing


Stakeholders/Cost & •Cost = 3KUSD
Efforts •Efforts = 21 Working Days on USSD-GW Business Case Approval

Prioritization
4-Delivered Projects 2018 Quarter wise
S. No Projects Completed 2018 Completion Quarter/Month Initiated Department Total Q-01 Projects/CR’s Delivered 2018
667 Response Against Foreign
1 Q-01 Jan PI
ID’s

2 Dongle New Sales Q-01 Jan PI

COO Restriction for Ported In


3 Q-01 Jan PI
Numbers
CRM Hard Core Blocking Tag
4 Q-01 Jan PI
(Warid) Total Q-01
Delivered
5 Real Time Jazz Advance Q-01 Feb PI
Projects
MNP Connection Type Mismatch Count, 14
6 Q-01 Feb PI
Issue
Instant Commission On MNP
7 Q-01 Feb PI
(Jazz)
8 Revised Number Pricing (Warid) Q-01 Mar PI Total Q-01 Delivered Projects Count
Instant Commission on MNP
9 Q-01 Mar PI
(Warid)
2018 Quarter Wise Delivered Projects/CR’s
Digital KIOSK (Pilot- Phase-01)
10 Q-01 Mar PI
Q-02 4
11 Bundle Upsell At Retailer Q-02 Apr PI

12 BSD BIZ Menu Phase-1 Reporting Q-02 Apr BSD


OG Blocking On Control
13 Q-02 Apr BSD
Catalogue
Dongle Other Contact Number
14 Q-02 Apr PI
USSD Menu
15 Interim Tax (Prepaid) Q-02 Apr PI Q-01 10

16 Data roaming bundle Q-02 May PI


Quarter-01 Quarter-02 Quarter-03 Quarter-04
17 Change offer automation Q-02 May PI

18 BSD CYN Q-02 May BSD


4-Delivered Projects 2018 Quarter wise
S. No Projects Completed 2018 Completion Quarter/Month Initiated Department

19 BSD Bulk Blocking Q-02 May BSD

20 Bulk SR phase 1 Q-02 May BSD

21 Auto 4G provisioning on B2B catalog Q-02 May BSD

22 Auto Provisioning Q-02 June PI

23 4G revenue leakage Q-02 June PI

24 Change offer and change of username Q-02 June BSD

10

11

12

13

14

15

16

17

18
5-Delivered Projects 2017 Quarter wise
S. No Projects Completed 2017 Completion Quarter/Month Initiated Department Total Projects/CR’s Delivered 2017
Customer Profile Changes on
1 Q-01 Jan PI
*1111#
Sales Enablement Via B2B
2 Q-01 Jan BSD
Reverification
3 Prepaid IR Provisioning Q-01 Feb PI
Postpaid Customer Notifications
4 Q-01 Feb PI
(P-01)
Total
5 SR Work Flow Changes Q-01 Mar PI Delivered
CYN-EFICS Throughput Projects
6 Q-01 Mar PI Count, 52
Enhancement
7 Biometric Change Offer Control Q-01 Mar PI
8 Postpaid CYN on Alternate Device Q-02 Apr PI

9 PE-Contractual Obligation Q-02 Apr PI


Total Delivered Projects Count

10 PE-CYN Search Q-02 Apr PI


2017 Quarter Wise Delivered Projects/CR’s
11 PE-Other Contact Q-02 Apr PI
“Jazz Text Enablement For
12 Q-02 Apr PI
SMS/LA
Q-01 7
7667 Helpline For Warid
13 Q-02 May PI
Customers Quarter-04,
20, Q-02 14
14 Bulk Change Of SIM Q-02 May BSD

15 Voice (5) and Data (3) SIMs PMD Q-02 May Regulatory
667 Message Service enablement Quarter-03,
16 Q-02 May Regulatory
with PMD 11,
17 APC MergCo Load Consolidation Q-02 May PI
BSD Sale Process Automation Quarter-01 Quarter-02 Quarter-03 Quarter-04
18 Q-02 Jun PI
(Bulk)
5-Delivered Projects 2017 Quarter wise (Cont.)
S. No Projects Completed 2017 Completion Quarter/Month Initiated Department

CYN-Search Criteria/ Contractual


19 Q-02 Jun PI
Obligation (Other Vendors)

20 Other Contact Number (Adsell/Aksa) Q-02 Jun PI

21 Security Implementation On BVS Q-02 Jun PI

22 Postpaid Notifications (P-02) Q-03 Jul PI


Call Fwd Deactivation
23 Q-03 Jul PI

24 Bulk Tax Certificates Automation Q-03 Jul PI

25 BSD Defects (CO & COS) Q-03 Jul BSD


26 Grey Traffic Blocking Q-03 Aug PI

27 Jazz Branding Q-03 Aug PI

28 PE-COS Automation Q-03 Aug PI


29 MergeCo Load Q-03 Sep PI

30 CEM Menu response Q-03 Sep PI

31 SOCN Notifications Q-03 Sep PI

32 PE-Waiver Automation Q-03 Sep PI

33 Veon Q-04 Oct PI

34 MFS Rest Based API’s Q-04 Oct PI

35 Omni Channel Q-04 Oct PI


PMD 5+3N New Link (Captcha
36 Q-04 Oct PI
Removal)
5-Delivered Projects 2017 Quarter wise (Cont.)
S. No Projects Completed 2017 Completion Quarter/Month Initiated Department

37 Zero Bill Printing for Consumer (Warid) Q-04 Oct PI

Postpaid TAX Certificate Activity


38 Q-04 Oct PI
(Warid)
39 DATA Overage Capping (Warid) Q-04 Oct PI

40 Bulk Email Broadcasting (warid) Q-04 Oct PI

41 OTP in warid COO (warid) Q-04 Oct PI

42 DNM or DNB WARID SYSTEM (Warid) Q-04 Nov PI

43 Default IR Activation Q-04 Nov PI


44 BIZ Menu Phase-01 Q-04 Dec BSD

45 Default 4G Provisioning Q-04 Dec PI

46 Wireless Caller ID Q-4 Dec PI


Corporate Numbers Classification in
47 Q-4 Dec Regulatory
MNP 667 Process
48 Warid Number Recycling Policy Q-4 Dec PI

49 COO Restriction for Ported In Numbers Q-4 Dec PI

50 SIM Unification Q-4 Dec PI

51 Bulk Change Of SIM Q-4 Dec PI

52 Google DCB Q-4 Dec PI


6-Work Hours Consumption Summary
Man Hours Capacity/ day Utilization Phase Breakup
190 188

183 8
180 40

46
170
1

160
Man Hours

150

88

140

Analysis-Business Requirements Analysis


130 Build - System Requirements and Cost Estimates
Implementation Develop and Integrate
UAT
120
Avaliable Capacity Consumed Capacity Go Live
7-Work Hours Consumption Details
Capacity / Quarter (Man Hours) - BSS Projects Execution
Systems/Domains
Integration, Charging Total
Project Phases Teams DBSS Contact Center BVS CRM Provisioning ESB (IN & Billing)
Analysis Business Solution Delivery 600 60 120 90 90 102 120
Requirements Analysis 1476
Planning & Operations 60 36 60 30 48 30 30
Build - System Solution Delivery 30 108 90 60 60 60
Requirements and Cost 768
Estimates Planning & Operations 30 60 60 60 60 90
Implementation Develop
and Integrate Planning & Operations 30 30 30 30 30 60 930
Vendor 30 150 150 120 150 120
Solution Delivery 30 30 30 30 30 30
UAT 540
Planning & Operations 30 30 30 30 30 30
Vendor 30 30 30 30 30 30
Solution Delivery 30 30 30 30 30 30
Go Live 684
Planning & Operations 30 30 30 30 30 30
Vendor 30 60 54 60 60 60
660 396 738 654 618 642 690 4398

Working Hours Details Count


Total Work Hours Consumption Per Quarter 4398
Total Available Work Hours Per Day 188
Total BSS Available Resources Per Day 14
Utilized Working Hours Per Day 183

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