RAN Fault Cases

1 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Objectives
After completing this module, the student should be able to:
• Given a series of fault case studies, identify, clarify and take steps to rectify
the fault situations in the 3G radio access network.

2 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Case 1: Customers complained that they
cannot make any calls
Trouble
Trouble Ticket
Ticket
Description of the problem: Connection to the MGW is not working

RNC: (Trainer gives information)

Functional unit: (Trainer gives information)
Location: Business area
Time: 11:40 Day of the week: Friday
Alarms: (Trainer gives information)
RNW State: x/y cells working (Trainer gives information)

3 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Iu Transmission Failure

Transmission fails

4 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Case 2 Transmission Protocol Stack

RANAP RANAP
SCCP SCCP
MTP3b MTP3b
SSCF-NNI SSCF-NNI
SSCOP SSCOP
AAL5 AAL5
ATM ATM

SDH SDH

5 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Fault Case 1: Transmission Failure
Cable disconnected

6 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Case 2: Incorrect AXC cross-connections

Trouble Ticket
Trouble Ticket
Description of the problem: Some work was performed onsite signalling is
not working
Site: (Trainer gives information)
Location: Shopping area
Time: 08:10 Day of the week: Saturday
Alarms: (Trainer gives information)
RNW State: x/y cells working (Trainer gives information)

8 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 SS7 Protocol Stack

9 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Fault Case 2: Configuration failure

10 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke
 Case 3: RNC Hardware Fault

Trouble Ticket
Trouble Ticket
Description of the problem: Some hardware upgrades were
performed. RSMU-0 now in incorrect working state
Site: (Trainer gives information)
Location: Shopping area
Time: 09:45 Day of the week: Saturday
Alarms: (Trainer gives information)
RNW State: All cells working

11 © NOKIA RAN Fault Cases Faults /13-461306 v1.0 / July -2005 / B. Baacke