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MAN 007 – BUSINESS POLICY

WEEK 2
The Nature of Strategic Management

COLLEGE OF BUSINESS EDUCATION


Definition
•Business is simply the
creation of a truly
satisfied customer.

COLLEGE OF BUSINESS EDUCATION


DEFINING YOUR BUSINESS
• Business is defined in terms of 3 dimensions
– Who is being satisfied? CUSTOMER GROUP
– What is being satisfied? CUSTOMER NEEDS
– How are customer needs being satisfied?
TECHNOLOGIES

COLLEGE OF BUSINESS EDUCATION


BUSINESS AS VALUE CREATION

Underlying business is a
VALUE CREATION process

COLLEGE OF BUSINESS EDUCATION


TO BE EFFECTIVE IN BUSINESS,
CREATE MORE VALUE FOR CUSTOMERS

AT THE SAME TIME, REDUCE THE


COST OF YOUR VALUE CREATION
PROCESS

COLLEGE OF BUSINESS EDUCATION


ROLE OF STRATEGY

Strategy can be defined as steps necessary


to REDUCE cost of value creation at the
same time INCREASE value of its products
by better serving customer needs

COLLEGE OF BUSINESS EDUCATION


KENICHI OHMAE’S STRATEGIC
TRIAD

CUSTOMER

Cost
COMPANY COMPETITION

COLLEGE OF BUSINESS EDUCATION


POWER OF INNOVATION

It is necessary to purposely search for sources of


innovation in order to improve the chances of
business success

COLLEGE OF BUSINESS EDUCATION


Ipod FAMILY by Apple Inc.

COLLEGE OF BUSINESS EDUCATION


• WHAT IS STRATEGY?
• WHAT IS MANAGEMENT?
• WHAT IS STRATEGIC MANAGEMENT?

COLLEGE OF BUSINESS EDUCATION


Strategies

Means by which long-term objectives are achieved.

COLLEGE OF BUSINESS EDUCATION


Strategies
Some Examples
• Geographic expansion
• Diversification
• Acquisition
• Market penetration
• Retrenchment
• Liquidation
• Joint venture
COLLEGE OF BUSINESS EDUCATION
WHAT IS MANAGING?

Managing is accomplishing planned results


thru other people

COLLEGE OF BUSINESS EDUCATION


5 MANAGERIAL FUNCTIONS
• Planning
• Organizing
• Staffing
• Directing
• Controlling

COLLEGE OF BUSINESS EDUCATION


PLANNING concerns activities related to
preparing for the future

SET SMART OBJECTIVES


Specific, Measurable, Attainable, Relevant
and Time-Bounded

COLLEGE OF BUSINESS EDUCATION


ORGANIZING concerns activities related to
structure of the task and authority
relationship

ORGANIZE
Design your organization, describe
your job & coordinate activities

COLLEGE OF BUSINESS EDUCATION


STAFFING concerns activities related to
personnel or human resource management

STAFF
Recruit, select, train and develop
others including yourself

COLLEGE OF BUSINESS EDUCATION


DIRECTING concerns activities related to
shaping human behavior

DIRECT
Motivate, communicate, lead and inspire your
group

COLLEGE OF BUSINESS EDUCATION


CONTROLLING concerns activities that assure
actual results are consistent with what was
planned
CONTROL
Measure quality, finances, sales, inventory, expense,
rewards and sanctions

COLLEGE OF BUSINESS EDUCATION


Strategic Management – Defined

Art & science of formulating,


implementing, and evaluating,
cross-functional decisions that enable
an organization to achieve its
objectives

COLLEGE OF BUSINESS EDUCATION


Prime Task of
Strategic Management

Peter Drucker: -- Think through the overall


mission of a business. Ask the key question:
“What is our Business?”

COLLEGE OF BUSINESS EDUCATION


Strategic Management achieves a firm’s success
through integration ––

Management Marketing
Finance/Accounting Production/Operations

Research & Development MIS

COLLEGE OF BUSINESS EDUCATION


Strategy Formulation

Vision & Mission

External Opportunities & Threats

Internal Strengths & Weaknesses

Long-Term Objectives

Alternative Strategies

Strategy Selection

COLLEGE OF BUSINESS EDUCATION


Issues in Strategy
Formulation
New business
opportunities
Businesses to abandon
Allocation of resources
Expansion or
diversification
International markets
Mergers or joint ventures
Avoidance of hostile
takeover

COLLEGE OF BUSINESS EDUCATION


Strategy Implementation

Annual Objectives

Policies

Employee Motivation

Resource Allocation

COLLEGE OF BUSINESS EDUCATION


Strategy Evaluation

Internal Review

External Review

Performance Metrics

Corrective Actions

COLLEGE OF BUSINESS EDUCATION


Key Terms

Strategists – Firm’s success/failure

Various Job Titles:


•Chief Executive Officer (CEO)
•Chief Strategy Officer (CSO)
•President
•Owner
•Board Chair
•Executive Director

COLLEGE OF BUSINESS EDUCATION


Comprehensive strategic management model
External
Audit

Chapter 3

Long-Term Generate, Implement Implement Measure &


Vision
Objectives Evaluate, Strategies: Strategies: Evaluate
&
Select Mgmt Issues Marketing, Performance
Mission
Strategies Fin/Acct,
R&D, CIS
Chapter 2 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9

Internal
Audit

Chapter 4

COLLEGE OF BUSINESS EDUCATION

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