Case Study: Safal

Presented By:
1802081: Harshvardhan Maru
1802082: Himanshu Gupta
1802083: Himanshu Gupta
1802084: Hrishikesh Krishna
1802085: J Shiva
1802086: Manna Jambu
1802087: Jaspal Singh
Flow of the presentation:
Setting objective
Objective is providing
extensive training to our
Safal franchise partners to better
serve customer and co-
ordinate with suppliers
Evaluation and
Designing training Budget
process Evaluation and feedback is
Designing training process must to continuous
involves various stages right improvement of process and
from introduction to better serve to customers
organizational and ethical
training
Execution and
support
How to execute pre designed
process with actual
environment and how we
would support to franchise
partners
Designing training process:
Bolstering session
Number of
Bolstering the field knowledge by hours required
better understanding back end for training
operations and role of IT, financial
models involved in whole process
Field/site visit
Hands on training to our infrastructure.
04 04
Aim is having real life scenario and
better insights of market. Safety,
accounting cum documentation,
transportation aspects are addressed
here 08 Open discussion
for Q&A
Taking personal doubts,
particular queries etc.

05
Behavioral and business
skills
Exhaustive training of behavioral
03 04 aspect, how to deal with customer and
supplier, negotiation skills, operation
Purpose skill
Welcoming the partners
and make them aware about What Safal is all about?
scope, overview, Safal Extensive information and sharing
personal values. insights of Safal as an organization, its
Making the discussion free products, collaboration, partners
flow to know them better
 Implementation
Senior executives will address the partners in the company auditorium

Operation executives will impart knowledge and skills required to handle franchise operations like inventory mgmt. via classroom program

Expert will be hired to train partners on behavioral aspects like dealing with customers and suppliers

Middle level executives will be assigned who will ensure the smooth conductance of the site visit

Site Visit will be conducted in batches of 20

IT department will conduct class room training to aware them with the role of IT in handling operations
Financials for the program
The total cost would be around Rs.15,75,000.

This would cover the cost of online modules as well as

classroom training for the new partners.