ASHLEY COOPER

Search Agency
 Trần Nhật Vy
Nguyễn Thị Liễu
Phan Thị Hồng Nhung
Ngô Quốc Bảo
 • WARM-UP ACTIVITY
1

2 • VOCABULARY EXPLANATION
OUR
PRESENTATIO 3
• Q & A TIME
N HAS 5 PARTS
4
• DISCUSSION SESSION

5
• MINI GAME
 Watching the video clip and
answering the questions about it.

1. Terminating an employee is likely the most ?

2. Being terminated can be as stressful as a death and devorce .
3. How long should the termination meeting be ?
4. How many scenarious are examplelified ? what are they ?
5. How many tips are there ?
• TERMINATING AN EMPLOYEE IS LIKELY THE MOST ?
=> Stressfull & Definitive

• BEING TERMINATED CAN BE AS STRESSFUL AS A DEATH AND DEVORCE.

=> False
=> A death in family

• HOW LONG SHOULD THE TERMINATION MEETING BE ?

=> Between 5 and 15 minutes
• HOW MANY SCENARIOUS ARE EXAMPLELIFIED ? WHAT ARE THEY ?
=> 6
• Start to cry
• Doesn’t understand
• Demand to talk to someone else
• Stands up or starts to walk around
• You feel threatened
• Refuses to leave

• HOW MANY TIPS ARE THERE ?

=> 7
 Briefing (n) /ˈbriːfɪŋ/
A meeting in which people are given
instructions or information
Chỉ dẫn tường tận
Ex : Details of the plan will be announced
at a press briefing later today.

Q: What type of briefing you have attended ?

 Appraisal (n) /əˈpreɪzl/
A judgement of the value, performance
or nature of somebody something
Sự đánh giá , thẩm định
Ex : We are holding staff appraisal
interviews.

Q :Make a appraisal of yourself.

 Allocate (v) /ˈæləkeɪt/
To give something officially to
somebody/something for a particular
purpose
Chỉ định , phân bổ
Ex : More funds will now be allocated to
charitable organizations.

Q: What dose your leader yahoo allocate mission to

you in the presentation?
 Outstanding (adj) /aʊtˈstændɪŋ/

Extremely good; excellent

Nổi bật , xuất sắc

Ex : That was a quite outstanding
performance!
Q :Do you have any outstanding achievenment ?
 Critical (adj) /ˈkrɪtɪkl/
Expressing disapproval of somebody
something and saying what you think is
bad about them
Chỉ trích phê , phê bình

Ex : The report was highly critical of the

company’s poor safety record.

Q: Have you been taken a critical comment ?

 Outspoken (adj) /aʊtˈspəʊkən/
Saying exactly what you think, even if
this shocks or offends people

Thẳng thắng
Ex : She has always been outspoken on work
issues.
Q : Should we always be outspoken ?
 Objective (n) /əbˈdʒektɪv/
Something that you are trying to achieve

Mục tiêu , nhiệm vụ .

Ex : The department needs more money to

achieve its objectives.

Q : What is your next objective in your career ?

 New words
• Briefing (v) Chỉ dẫn tường tận
• Appraisal (n) Sự đánh giá, thẩm định
• Allocate (v) Chỉ định, phân bổ
• Outstanding (adj) Nổi bật, xuất sắc
• Critical (adj) Chỉ trích, phê bình
• Outspoken (adj) Thẳng thắng
• Objective (n) Mục tiêu, nhiệm vụ
QUESTION
1. What does the Ashley Cooper Search Agency (ACSA)
specialise in?
2. Does ACSA charge clients a fee based on the
value of the property?
3. Does The London branch have six relationship
consultants who are multilingual?
4. What do six consultants do?
True/False/Not given.
5. The Ashley Cooper Search Agency is the largest search
agency in the world.
6. The agency has a database, which needs building up, and
many contacts with upmarket estate agencies in the three
countries.
7. They only search for properties which are worth more than
€3 million.
8. Adriana is the youngest member. She's been with us just
over a year.
9. Adriana is very interested in our payment system at all.
 Choose the correct answer
10. What do they talk about?
A: The youngest member of the team. C: A bit of information of the team.
B: The two newest members of the team. D: B&C are correct.
11. How many years has she been with them?
A: Over a year C: One year
B: Over two years D: Two years
12. What problem with Ahmed?
A: He doesn’t like their payment system C:He doesn’t spend much time
at all. in the office.
B: He lacks social skills. D: He is really a team player at all.
What do the underlined words refer to?
13. “… It charges clients…”. ( Background: P1- L2)

14. “… agencies in the three countries.”. (Background: P1 - L4)

15. “… They only search for properties which are worth …”.
(Background: P2 - L3)
Listening
1. What does the Ashley Cooper Search Agency (ACSA) specialise in?
 ACSA specialises in finding top-class properties for wealthy clients
from all over the world.
2. Does ACSA charge clients a fee based on the value of the property?
 Yes, it does
3. Does The London branch have three relationship consultants who are
multilingual?
 No, it doesn’t.
4. What do six consultants do?
 They find suitable properties, meet clients, arrange viewings and
complete the purchase on their behalf.
True/False/Not given.
5. The Ashley Cooper Search Agency (ACSA) is the largest search
agency in the world.
 Not given
6. The agency has a database, which needs building up, and many
contacts with upmarket estate agencies in the three countries.
 T: (Background: P1. L3-4)
7. They only search for properties which are worth more than €3 million
 F: €3 million => €1 million (Background: P2. L3)
8. Adriana is the youngest member. She's been with us just over a year.
 T: (CD2 track 50-L4-page 163)
9. Adriana is very interested in our payment system at all.
 F: is very interested in => doesn't like
 Choose the correct answer
10. What do they talk about?
A: The youngest member of the team. C: A bit of information of the team.
B: The two newest members of the team. D: B&C are correct.
 D: B&C are correct.
11. How many years has she been with them?
A: Over a year C: One year
B: Over two years D: Two years
 A: Over a year
12. What problem with Ahmed?
A: He doesn’t like their payment system C:He doesn’t spend much time in the
at all. office.
B: He lacks social skills. D: He is really a team player at all.
 C: He doesn’t spend much time in the office.
What do the underlined words refer to?
13. “… It charges clients…”. ( Background: P1- L2)
 The Ashley Cooper Search Agency (ACSA)
14. “… agencies in the three countries.”. (Background: P1 - L4)
 In the UK, France, Germany
15. “… They only search for properties which are worth …”.
(Background: P2 - L3)
 Six consultants
 Discussion

How to improve the performance of the

relationship consultants so that they work more
effectively as a team and are more motivated?
 Vy
Director of ACSA

Bao
Assistant director of ACSA

Diana Bishop
New Manager of London office
(Nhung)
 The main problems have to
deal with: how to motivate
Can you give consultants to work
Consultants need not only
me some effectively.
a compliment but also a
informal Should encourage by giving gift.
advice for my them compliment when they
new position? have a successful job.
Should change the present payment
systems.

How does it change?

• Give them some bonus for each

target they reach.
• Put up their salaries per 6
months

Organise 1 or 2 vacation every

years for them to relax and be
close each other.
But the budget is You should make
limited. If I do all I don’t know who
one consultant is the person I
that, I won’t have redundant in
enough money to should dismiss. Can
order to cut you give me some
invest other things. costs. suggestion?
 Peter
• doesn’t like change and new technology
• miss several monthly meetings
• submits poor sales report- they lack detail

Peter is out-fashioned but he has the highest

percentage in sales revenue.

How do you think about Ahmed?

• doesn’t spend time in office
• be out socialising with clients
Ahmed has been with us just over 2
years and he has made a good start ,
him sales record is fine.
Peter doesn’t contribute at all to
building up the property database .

Peter have a strong attachment for

12 years to our company .
Ahmed has made no contribution
really to building up our database,
too.
 I will dismiss Ahmed to
cut costs .
The decision is yours, Thanks for yours advice.
Diana
The Racing Game of
Knowledge

Click Here to Start

 Play
Instructions:
1. Divide into 3 Teams.
2. Each team is asked a question. If answer correctly, your
car will move toward 1 step.
3. Four correct answers will cross the finish line and win the
race.
1. What is Synonym of EXCELLENT.

 OUTSTANDING

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2. TRICKY QUESTION

What is always coming, but never arrives?

TOMORROW

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3. Rearrange the word

L-A-T-E-O-C-A-L

ALLOCATE

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4. Fill in blank:
You can ______ this desk to the height
of any child.

ADJUST

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 5. Pick the odd word out
A. Appraise B.Check out
C. Figure out D. Look out
D
Appraise, check out, figure out mean Đánh giá
Look out means cẩn thận, coi chừng

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6. What does the folowing picture relates to?

COMPANY’S KEY OBJECTIVES

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7. What word is it? (it a adj )

C_ R
_ _I T_ I_ C
_ _A _L

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 8. Find the opposite word
UNFORTHCOMING
OUTSPOKEN Thẳng thắn

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9. FILL IN THE BLANK

After all the B

__r _i e_ f_i _n_g
_ sessions at head office, our sales
team is at concert pitch.

Chỉ dẫn

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10.Who will be dismissed
to cut costs?
AHMED

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11. Who does Vy (Director of ACSA)
mention to be dismissed?

PETER

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12. Who is very critical and outspoken
in meetings ?

Jackie

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 Yellow Car Red Car Green Car

Get back
THANK YOU

F O R YO U R
AT T E N T I O N