Beruflich Dokumente
Kultur Dokumente
• TPS Concept
Jidoka
— Highlighting/visualization of problems —
-Quality must be built in during the manufacturing process!-
Just-in-Time
- Making only "what is needed, when it is needed, and in the amount needed!"
Toyota Total Sales By Region
SALES
Japan, 25 %
North America , 32 %
Oceania, 3%
Education
Toyota’s philosophy says “manufacturing begins with educating people
Traffic Safety
Toyota `Traffic safety campaigns’ in concert with Japan’s national traffic safety
campaigns
`Toyota safety school’ teaches local children about traffic safety
`Toyota driver communication’ at `mobilitas’ aims to raise awareness of traffic safety
TOYOTA’S CRISIS
Unintended Acceleration
In August 2009 Toyota Motor Corp had to recall 3.8 million vehicles in US after fatal accident of Lexus ES 350 was reported in
South California
During the initial investigation the company reported the cause to be incorrect installation of floor mats and announced recalling
of floor mats on 4.2 million Toyota and Lexus vehicles. But floor mats were not supposed to be the only manufacturing defects
The three key manufacturing defects which caused accidents due to 'sudden unintended acceleration' in Toyota automobiles
were:
o Accelerator pedals trapped by floor mats.
o Accelerator pedals with poor design problems causing them to stick.
o Prius brake problems.
The company insisted there was no underlying defect and defended itself against media reports. As the crisis escalated, Toyota
was further criticized for its unwillingness to share information from its data recorders about possible problems
By the time Toyota Motor Company president Akio Toyoda apologized in his testimony to the U.S. Congress, Toyota’s stock price had
declined, in just over a month, by 20 percent—a $35 billion loss of market value.
MEDIA RELATIONS
TAGLINES
TYPE OF FACTOR
SWOT Analysis
Location of Factor TYPE OF FACTOR
Favorable Unfavorable
Internal Strengths Weaknesses
Strong financial performance The company recalled 9 million vehicles in 2009-2010 and
Brand image 7.43 million cars in 2012
Strong performance in Asia region An increase in recalls not only results in losses but also
harms the brand image of the company
Research and development activities
Increasing demand for hybrid electric vehicles like prius Economic slowdown
Opportunities in Asian market Competition in the global automotive market
New models like Toyota Aygo for youth Tightening emission standards