Beruflich Dokumente
Kultur Dokumente
Chapter 2 and 3
adderley.gabriel@isb.edu.vn
*reflective journal → final essay
Go-Viet | Grab
Shoppee | Lazada
Pepsi | Coke
Adidas | Nike
KFC | Jollibee
1) Expectations
ASSIGNMENTS: Video uploads
Your decision how to apply the theory
-BCG matrix
Mission examples
analysis
examples
terms
Market growth = attractiveness
A) Benchmarking
B) SWOT analysis
C) Market segmentation
D) Strategic planning
E) Diversification
6) Mission statements should ________ and be defined in terms of ________.
A) A luxury hotel, whose business definition is: "We sell out-of-the-world experiences to our guests."
B) A real estate company, whose business definition is: "We sell dreams."
C) A cosmetic company, whose business definition is: "We offer hope and self-expression."
D) A shoe manufacturer, whose business definition is: "We manufacture affordable and long-lasting shoes for all."
A) At the corporate level, the company starts the strategic planning process by determining what portfolio of businesses and products is
best for the company.
C) The focus of strategic planning is to define a game plan for long-run survival and growth.
A) market segmentation
B) market penetration
C) product diversification
D) product development
E) prospecting
56) Lark Inc., an American electronics company, is currently reviewing new geographical markets to sell its highly popular televisions.
By 2020, it plans to open new stores across all the major South Asian cities. Lark is most likely following a ________ strategy.
A) local marketing
B) market development
C) diversification
D) product adaptation
E) product development
60) Amor, a successful brand of women's clothing, recently introduced a line of fitness equipment. This is an example of ________.
A) mass customization
B) niche marketing
C) diversification
D) prospecting
E) product adaptation
39) According to the Boston Consulting Group approach, ________ serves as a measure of company strength in the market.
B) product development
C) market diversification
D) product attribute
E) market segmentation
55) Making more sales to current customers without changing a firm's products is known as ________.
A) market segmentation
B) market penetration
C) product diversification
D) product development
E) prospecting
Chapter 3: marketing environments
Chapter 3 Analyzing the Marketing Environment
WHY?
1) MICRO actors
A) competitors
2) consumers
B) suppliers
C) marketing intermediaries
D) resellers
E) citizen-action publics
1) MACRO actors:
larger societal forces that affect a company, such as
1) Nhan has been directed to study the forces close to a company that affect its ability to serve its customers, such as the
company, suppliers, marketing intermediaries, customer markets, competitors, and publics. In this instance, he has been
directed to study the ________ of the company.
A) macroenvironment
B) microenvironment
C) technological environment
D) demographic environment
E) political environment
competitors
MCQS
4) Thao has been directed to study the demographic, economic, political, and cultural forces that affect an organization. In
this instance, she has been directed to study the ________ of the organization.
A) macroenvironment
B) microenvironment
C) internal environment
D) marketing mix
E) marketing intermediaries
MCQS
9) Nguyen works for a firm that assists companies in promoting, distributing, and selling their products to end consumers.
The firm heworks for is a ________.
A) licensor
B) supplier
C) marketing intermediary
D) local public
E) general public
18) A company's marketing decisions may be questioned by consumer organizations, environmental groups, minority groups, and
others. These organizations and groups are also known as ________.
A) media publics
B) marketing intermediaries
C) customers
D) citizen-action publics
E) internal publics
25) Government markets consist of government agencies that buy goods and services ________.
B) to resell at a profit
Answer: A
53) Mary Adams is helping her company develop a marketing program for a new product line. The program is designed to appeal most
to less materialistic consumer groups who are likely to prize experience, not acquisition. The marketing program is most likely designed
to appeal to which of the following demographic groups?
A) Generation X
B) Millennials
C) Echo Boomers
D) Silent Generation
E) Lost Generation
58) Gen Zers are highly mobile, connected, and social. They base their purchases on ________.
B) text messages
B) buying less and looking for greater value in what they buy
A) The top 20 percent of earners achieves 68 percent of the country's adjusted gross income.
D) The distribution of income allows most companies to target earners of all income levels.
A) government intervention
B) environmental sustainability
C) deregulation
D) mass marketing
C) lifestyle, life stage, common values they seek in products they buy
E) race or nationality, lifestyle, common values they seek in products they buy
Application and cases - McDonalds
Nike Case Study
1) Micro environ
○ Company
○ Competitor
○ Customers
○ Intermediaries
○ Publics
○ Suppliers and distributors
2) Macro environ
○ Economic
○ Political
○ Technological
○ Environmental/ Natural
○ Demographic
○ Cultural
CH 1 CH 2 CH 3
Company intro Mission? What are the
Brand intro Product portfolio? environmental factors
Portfolio Analysis that the company needs to
How it targets customer -matrix (dogs/ manage
needs and adding value? $cow/***/?)
-growth vs market Macro?
Value proposition share -political
- (how does it differ -economic
from others) Growth opportunities? -environmental/ natural
- Different strategies:-demog
- Product dev
- Market dev Micro?
- Market -competitors
penetration -customers
- Diversification -suppliers+distrib
-intermediaries
extra
Describe how Uber’s business model works and the role
technology has played in its success.