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Shenzhen Gongjin

Electronics

T&W
Company Brochure

Version:2007. A2
Marketing Dept.
Shenzhen Gongjin
Electronics

Agenda
Basic Data
Sales Increase

Organizational Chart
Company Profile
Development History

Operation Strategy

Sales Advantages

Introduction
Products Series
R&D and Products
R&D Structure

Manufacture

Introduction
Service & Technical Support Pre-sale Service

After-sale Service
Shenzhen Gongjin
Electronics

Basic Data
 Company’s Full Name:
T&W Electronics(Shenzhen) Co., Ltd.
 Date of Incorporation:1991
 Business Scope:
Develop and produce network terminal devices,
including xDSL, PON, PLC, Home Gateway
and many other communication products.
All these products are provided in OEM or ODM
mode.
Shenzhen Gongjin
Electronics

Basic Data
Company’s Scale:
a. 3,400 employees
b. The headquarters is located in Shenzhen and
it has branches in Hong Kong. Its production
factory in Shenzhen covers an area of 80,000
square meters while its R&D body and office Area high quality award

buildings cover up to 10,000 square meters.


c. The expected turnover in 2007 will be up to
$250 million.

Technical center award


Shenzhen Gongjin

PLC
Electronics

ERP management product line


Dept.
DSL third
Product planning product line
Dept.
DSL second
product line
Shenzhen gongjin electronics co.,ltd

Customer product
DSL first
Software R&D product line
Director

Hardware R&D
Optical
product line
Customer service
Computer Dept
Supplier
Management
PMC Dept.
Cost control Dept.
Board of directors

General manager

Purchasing Dept.
Organizational Chart

Vice general
manager

Sales Management
Sales Dept.
Marketing Dept.
Administration
Dept.
Control Dept.

T&W electronics co.,ltd


Representative managers
Finance Dept.
Pilot Dept.
Manufacture Dept.
Import & Export Dept.
Shenzhen Gongjin
Electronics

Development History
 Passed the ISO9002 Quality System
attestation in 1998.

 Acquired many patents in ADSL &


video products since 1999.

 In 2002, passed the attestation of the


ISO9001:2000.

 In April, 2005, passed the


ISO14000:2004 Quality Attestation.
Shenzhen Gongjin
Electronics

Operation Strategy
 Market Positioning
T&W Electronics Co., Ltd. is a
communication product
manufacturer mainly producing in
ODM and OEM manners.

 Market Objective
To became the No.1
communicate terminal manufacturer
in Asia and to be one of globally
leading makers in the
communication product industry.

Exhibit in Cebit
Shenzhen Gongjin
Electronics
Operation Strategy
 Target Clients
Domestic or international top-ranking
suppliers with high reputation.

 Marketing Strategy
Such factors as its powerful production
& processing ability, top-ranking
research ability and quality control
ability enable it to provide its clients
with high quality and performance
products, considerable service and
technical support, assisting clients to
solve problems and enhancing our
strengths through win-win cooperation Sales Team
with clients.
Shenzhen Gongjin
Electronics

Sales Increase

Unit: In thousand ADSL Output


10000
10000
8000
6000
6000
4000
4000 2400
2000 800
0
2002 2003 2004 2005 2006

The Output of ADSL products


Shenzhen Gongjin
Electronics

Sales Advantages
 xDSL & CPE products have a high market share in China.
 Powerful support: Its excellent chips come from
Conexant, Broadcom, TI, ADI and Realtek. Now we have
allied with many globally famed enterprises in a level of
strategic cooperation.
 We have international production ability and the relevant
technology. Now our cooperators are world leading
companies and we have become their ODM/OEM
supplier.
Shenzhen Gongjin
Electronics
T&W products spread all over the world
Shenzhen Gongjin
Electronics

R&D and Products Introduction


 Many years of R&D experience in xDSL &
CPE products, and a close partner of global
hi-tech leaders.
 Experience in managing and implementing
projects of all e-communication fields and
governments.
Shenzhen Gongjin
Electronics

Products Series

Home Gateway
ADSL

PLC
VDSL

AP
PON
Shenzhen Gongjin
Electronics
Products Series
PLC
ADSL  85M PLC ADAPTER
 4 PORTS ADSL2 PLUS ROUTER
 200M PLC ADAPTER
 ADSL2 PLUS MODEM
 PLC+ADSL GATEWAY
 ADSL2 PLUS ROUTER
 PLC+Wi-Fi ADAPTER
 ADSL2 PLUS+USB ROUTER
 ADSL+Wi-Fi GATEWAY
 ADSL+Wi-Fi+VoIP GATEWAY HOMEGATEWAY
 USB ADSL MODEM
 ADSL+PLC GATEWAY
 ADSL+Wi-Fi GATEWAY
VDSL  ADSL+Wi-Fi+VOIP GATEWAY
 VDSL2 MODEM  PLC+Wi-Fi ADAPTER
 VDSL2+Wi-Fi+VoIP GATEWAY  PON+VoIP GATEWAY
 VDSL2+Wi-Fi+VOIP GATEWAY

PON
 EPON ONU AP
 PON+VoIP GATEWAY  AP ROUTER
Shenzhen Gongjin
Electronics
R&D Structure

 Five product lines


respectively dedicated
in DSL, PON, PLC
series.
 There are 206
persons in R&D
including 136
hardware engineers
and 70 software
engineers
Shenzhen Gongjin
Electronics

Manufacture

400 skilled production


technique engineers
2500 skillful workers

 19 SMT equipments
 9 SMT production lines
 8 wave soldering machines
anti static electricity equipments,
including Fuji, Yamaha, etc.
Shenzhen Gongjin
Electronics
Manufacture

• SMT Workshop • Finished goods warehouse

• DIP Workshop
Shenzhen Gongjin

Manufacture Electronics

QA inspection Area

IQC room

X-Ray test machine

PCB Checking instrument


Shenzhen Gongjin
Electronics

Pre-sale Service
 Pre-sale Compatibility Testing
As per customer’s demand, technical engineers will be sent to the place
where the products will be sold for field testing to ensure the normal
function of products in local places.

 Technical Training
As the demands of customers, senior engineers will be assigned for
technical training related to new products, making customers
understand the performance and advantages of new products.
Shenzhen Gongjin
Electronics

After-sale Technical Support


 Phone Calls
The technical engineer will be assigned to track customers,
ensuring one call re-visit per week. The engineer will give
instructions by phone and record the report, investigate the use
status of products and trouble-shooting.

 Field Support
If serious troubles occur, senior technical engineers will be sent in
24 hours for spot support (domestic regions, maybe more time
caused during distant flight to abroad ). After shooting troubles,
they will provide the after-sale service report.

 The Monthly Technical Support Report


At the beginning of each month the technical support conditions
will be reported on the basis of the technical support form of last
month provided by customers.
Shenzhen Gongjin
Electronics

The Product Rework Service


The service includes the collection, maintenance and delivery of the
reworked products, and also includes collecting and recording clients’
appeals, and relevant investigation, analysis and treatment of these
appeals.

 Repair Principle
All our sold products will be repaired according to the principle that the
products will be repaired free within two years after the sales, and after the
two years, products will be repaired with fees, and sent back when repaired.

 Maintenance Cycle
In the maintenance period, the return time of all the reworked products can
not be overdue 15 days (including time of transportation). If overdue,
customers have right to ask for returns or change of the products.

 The Monthly Repair Report


At the beginning of each month customers will be provided the monthly
repair report of last month to record the maintenance of the reworked
products last month, to analyze the causes and to give improvement
measures.

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