A STUDY ON SATISFACTION OF TRAINING AND

DEVELOPMENT
PROGRAM CONDUCTED AT TVS TRAINING AND SERVICE

Under the guidance of

Mrs. Susan Jayaseeli Manuel
 INTRODUCTION
Training presents a prime opportunity to expand the
knowledge base of all employees.

Training satisfaction is the extent to which people like

or dislike the set of planned activities organized to
develop the knowledge, skills, and attitudes required to
effectively perform a given task or job.
 INDUSTRY PROFILE
Industry type : Automobile industry
In 1897, the first car ran on an Indian road. Through the
1930s, cars were imports only, and in small numbers.
Other industries like : TATA MOTORS, ASHOK
LEYLAND,HYUNDAI etc
A well developed transport network indicates a well
developed economy.
 COMPANY PROFILE
 TVS Training and Services Ltd (a TVS group company) instituted in 2010, provides
training in a variety of domains from automotive and engineering fields to
communication and personal development.
 Nature of the company : Indian company
 TVS TS has a client network of over 100 companies.
 TVS TS also offers industrial and vocational programs.
 Total no of employees : 200 (approximately)
 CO : Malini Srinivassan
 Board members :
V.R.Sankar Sr. Manager
Mr.Bharathson Regional manager
J.George Fernandas Area manager
 REVIEW OF LITERATURE
 Singara (edition 2001): This paper is a guide to companies when executing the
training of a new work force. The researcher shows how job training is crucial for the
workers as well as for the corporations. He indicates that companies are paying more
attention to the training and development then to recruiting.
 Veerabathra (Edition 2002): This paper looks at employee training as a means of
improving an organization and making it more cost-effective. It defines the different
types of training, including technical, literal, video, and other types of training used to
fulfill the needs of both employer and employee.
 Akshara (Edition 2003): An effective training system would integrate several different
processes in order to achieve the objective of a proper training.
 Chamy (Edition 2004): This paper reports on a study to verify whether training can
help organizations and uses a questionnaire to collect empirical data.
 Ashwanthi (Edition 2006): This paper looks at the methods of and motivation for
employee training in the service industries, such as hotels and restaurants.
 Robert Haas (1994 P.17) suggest that “You can't train anybody to do anything that he or
she doesn't fundamentally believe in”. Training needs are identified on the basis of
organizational analysis, job analysis and man analysis.
 Robert Louis Stevenson says it was a world almost without a feature; an empty sky, and
empty earth; front and back the line of railway stretched from horizon to horizon, like a
cue across a billiard-board.
 C. K. Prahalad (1997 P.8) says that mentoring requires special skills, but it does not
require hierarchical position. After an employee is selected, placed and introduced he or
she must be provided with by training facilities.
 SCOPE OF THE STUDY

 It helps to identifies merits and demerits of the training program.

 Training given to the candidates at the earlier stage should reflect in future
also.
 To improve the standard.
 Brings awareness or different training strategies
 OBJECTIVES OF STUDY
PRIMARY OBJECTIVES:
 To study the satisfactory level of candidates towards the training program
conducted at TVS Training and Services Ltd.

SECONDARY OBJECTIVES:
 To find out the opinion of candidates regarding the impact of training on the
organizational and personal development
 To analyze the existing training is relevant and helpful for the candidates.
 To analyze or evaluate the existing training program.
 LIMITATIONS OF THE STUDY

The limitations of the study are as follows:

 The data collected cannot be compared with other company.
 The study was conducted at smaller scale due to the company’s policy.
 The findings are only the result of the survey and so it is not applicable for future.
THANK YOU