Beruflich Dokumente
Kultur Dokumente
ALUOCH J. MGHENJA
BIT-001-1611/2014
1.1 Background information
• Web based e-commerce systems have been developed in recent times for
the purpose of facilitating business operations.
• Systems have been found to have some inadequacies and limitations in
terms of functionality and performance. These are largely due to some
attendant problems such as insecurity of the system as well as the
weakness of the system which often times may not be sufficiently robust to
withstand the attendant problems (Omondi and Mbugua, 2017).
• In today’s age of fast food and take-out, many restaurants have chosen to
focus on quick preparation and speedy delivery of orders rather than
offering a rich dining experience.
1.2 Research area
The challenges encountered by the existing system at Lake Jipe Safari Camp
Restaurant which is based on phone calls and physical visitations to the restaurant
to order food or drink(s) serve as a major drawback to the realization of efficiency
and customer satisfaction. The experience of ordering is not pleasant for the
customers. Customers will have to make long queues before placing their orders
especially during peak hours and then the ordering staff will record customer
orders.
The other problem with the current system is that the customers are not
able to see the ingredients of the meals before they place their order and
also they only have to pay for an order either in cash or via Mpesa which is
greatly affected by the poor network coverage in the area.
1.4 Proposed Solution
The proposed solution is well-encrypted online ordering system, which is a
technique of ordering foods online applicable in any food industry(Templin and
Shearer, 2017. ). This main advantage of this system is that it greatly simplifies the
ordering process for both the customer and the restaurant while ensuring integrity,
confidentiality and availability of the required information. When the customer
visits the ordering webpage, they will be presented with an interactive and up-to-
date menu, complete with all available options and dynamically adjusting prices
based on the selected options. After making a selection, the item is then added to
their order, which the customer can review the details of at any time before
checking out. This provides instant visual confirmation of what was selected and
ensures that items in the order are, in fact, what was intended.
1.5 Objectives
General objectives
To develop a secure web-based system that will improve service delivery in
fast food restaurants and offer secure handling of information.
Specific objectives
• To develop a secure system that will enable customers to order custom
meals that aren’t in the menu.
• To develop a secure system that will enable customers to have a visual
confirmation that the order was placed correctly.
• To develop a system that will enable customers to know food ingredients
before ordering.
• To reduce restaurant’s food wastage.
• To develop a system that will ensure correct placement of orders through
visual confirmation
1.6 Research questions
1. Requires internet connection and also the user must be computer literate.
2. Customers targeted are adults with access
to computer systems while the minors might have to go physically to the restaurant
to purchase the food that they want or order food the food with the help of an adult.
3. The other limitation is that the system will only be convenient to people with a small
geographical region, basically just around the restaurant i.e. can only help a
small area.
Methodology
DREAMWEAVER FREE
PRINTER 23000
UPS 16000
TOTAL: 74,800
Work plan
Task Duration Proposed Actual Proposed Actual End Deliverables
in weeks Start Date Start Date End Date Date
Weeks/Ac 1 1 1 1
1 2 3 4 5 6 7 8 9 11 12 14 17 18 19 20 21 22 23 24 25 26 27 28
tivity 0 3 5 6
Project
Proposal
Feasibilit
y Study
Analysis
Design
Coding
Testing
Documen
tation
The End
Thank you