The Evolution of

Office Services

Client/ Office as a
Server Service
Apps
Small Business (1-25) Midsize Business (1-300) Enterprise (unlimited)

Simplified admin experience Full Enterprise admin experience

Full Enterprise admin experience
from customers… from partners… More simple on-
ramps to the cloud,
to get customers
We need to Selling (and started
We expect the ability
move between upselling) are
to combine plans to
plans as our unnecessarily
meet our needs –
needs and complex
without worrying
business grow
about which plans
work together
Office 365 ProPlus is
not competitively
Insufficient priced for smaller
differentiation businesses
Choosing the right between Small
plan needs to be Business Premium
easier I need and Midsize Business
functionality plans
available in the
enterprise plans
$12.50 user/month
Hero offer for SMB – rich tools for most SMB productivity needs
Evolution of Small Business Premium & Midsize Business

$8.25 user/month $5 user/month

For customers who want just the Office apps Competitively priced/featured for entry-level cloud services
Move customers off Office on-premises Evolution of Small Business

All plans include: 300 seat cap 24/7 phone support

99.9% financially-backed for critical issues
uptime guarantee Active Directory integration
 Business Business All Office 365
Business
Essentials Premium plans include

Price $8.25 $5 $12.5 99.9% financially-backed

details

uptime guarantee
Core

Seat Cap 300 (for each plan)

24/7 phone support
Office desktop apps   for critical issues
applications

Active Directory integration

iPad, Windows RT & smartphone apps  
Office

Office Online   

1TB cloud storage (OneDrive for Business)   

Email, calendar (Exchange)  

Online meetings, IM (Lync)  

Standard

Team sites, internal portals (SharePoint)  

services

Enterprise social (Yammer)  

 Business Enterprise

Business Business
Business ProPlus E1 E3
Essentials Premium

Price $8.25 $5 $12.5 $12 $8 $20

customer
Target

Seat Cap 300 (for each plan) Unlimited

24/7 phone support from Microsoft1 Critical issues All issues

Word, PowerPoint, Excel, Outlook, OneNote, Publisher   2 2

iPad, Windows RT & smartphone apps    

Office

Office Online      

Access  

1TB cloud storage (OneDrive for Business)      

Email, calendar (Exchange)    

Online meetings, IM (Lync)    

Standard
services

Team sites, internal portals (SharePoint)    

Enterprise social (Yammer)    

Active Directory integration      

Supports hybrid deployment   

Office shared computer activation support (RDS)  

Upcoming services – Video content management  

Advanced
services

Compliance – Archiving, eDiscovery, mailbox hold 

Information protection – message encryption, RMS, DLP 

Why is this great
for partners?
Why is this great
for customers?
Pitching the
right suite plan

Customer
asks:
Core needs Advanced needs
Office Business ProPlus

Email Business Essentials Enterprise E1

Move me to
Business Premium Enterprise E3
the cloud
 Upsell opportunities

Add email, online meetings and other cloud services

Email, calendar (Exchange)

Customer profile Business
Unlimited online meetings, IM (Lync) $8.25 user/month
30 users Team sites, internal portals (SharePoint)
Office desktop apps - Word, PowerPoint,$12.50
Excel,u/m
Using Office 2007/2010 Enterprise Social (Yammer)
Outlook, OneNote, Publisher
Has mobile devices (smartphones
Office mobile apps on tablet & smartphones
or tablets
1 TB cloud
A more storage
advanced set built-in
of Officetoapps
Office apps
Has point solutions for
collaboration & storage (Box, Office Online
Dropbox, etc) Add Access
Enterprise business intelligence
Shared computer activation (RDS)
$12 u/m
Support for Exchange, SharePoint & Lync
on-premises setups
 Upsell opportunities

Add Office to complete the suite

Office desktop apps - Word, PowerPoint,

Customer profile Business
Excel, Essentials
Outlook, OneNote, Publisher $5 user/month
75 users Office mobile apps – tablet, smartphone
50GB
1 TB inbox
cloud withbuilt-in
storage custom domain,
to Office shared$12.5
apps calendars
u/m
Looking to replace aging email
server OR for a more professional Access
Office on almost any device
Online
email solution Built in malware and spam filters
Possible cloud storage needs Additional
Additional online
online services – 1TB of storage
services
(OneDrive), unlimited online meetings, IM (Lync),
May be using point solutions for
team sites, internal portals (SharePoint), Yammer
Delve
storage & online meetings
Video content management
Supports hybrid deployment
$8 u/m
 Upsell opportunities

Support advanced needs

Add Access
Customer profile Business
Enterprise Premium
business intelligence $12.50 user/month
150 users Shared computer activation (RDS)
Office
Hybrid apps on desktop, tablet & smartphones +
deployment
Running out of date productivity $20 u/m
Office Online
Archiving, eDiscovery, information
infrastructure, looking to go to
the cloud protection
Business(DLP,
classRMS)
email (Exchange)
1 TB cloud storage built-in (OneDrive)
Cover other user types
Unlimited online meetings (Lync)
And more!
Combine with any other plan
Deskless workers, contractors
Add other online services like Project,
Visio & Dynamics CRM Online

Exchange Online
50GB inbox with custom domain
Shared calendars
Access on almost any device
Built in malware and spam filters
Add 1 TB of storage and additional services for $1
1TB of cloud storage & collaboration
(OneDrive)
$4 user/month Unlimited online meetings, IM (Lync)
Team sites, internal portals (SharePoint) $5 u/m
Enterprise Social (Yammer)
Add Office apps & additional services for $6.50
Combine with any other plan
Deskless workers, contractors
Add other online services like Project,
Visio & Dynamics CRM Online $12.5 u/m
Office 365 Business
Plan description Target customer
1-250 seats
Using Office 2003, 2007, 2010,
wants the latest Office apps
Wants to access and edit Office
files on tablet and smartphone
Has employees using point-
solutions for collaboration and
storage like Dropbox and Google
Drive/Apps
$8.25 per user/month

Included Office 365 services Plan notes

Included apps: Word, Excel, PowerPoint, OneNote, Outlook, Publisher
Apps can be fully installed to a PC or Mac, available offline
1TB of OneDrive for Business cloud storage
No domain setup required
Supports on-premises Active Directory sync for single sign on

Business- Online Team sites Private 300 user cap

class email meetings, & internal social Financially-backed 99.9% uptime service level agreement
& calendar IM, video portals networking 24/7 support for business critical issues
(Exchange) chat (Lync) (SharePoint) (Yammer)
Office 365 Business Essentials
Plan description Target customer
1-250 seats
In need of a new email solution –
either first professional email or to
replace aging email server
Wants to access and edit Office
files on tablet and smartphone
Has many point-solutions for
collaboration, storage & online
meetings and would like to
$5 per user/month manage holistically, while saving
money

Included Office 365 services Plan notes

50 GB mailboxes with custom domains (me@mybusiness.com) & shared calendaring
1TB of OneDrive for Business cloud storage
Office apps Office apps
Online meetings for up to 250 participants, with screen sharing, audio and video, virtual
on up to 5 for tablets & whiteboards, polls, and shared notes.
PCs & Macs smartphones
Supports on-premises Active Directory sync for single sign on
300 user cap
Financially-backed 99.9% uptime service level agreement
24/7 support for business critical issues
Office 365 Business Premium
Plan description Target customer
1-250 seats
Using Office 2003, 2007, 2010,
wants the latest Office apps
In need of a new email solution –
either first professional email or to
replace aging email server
Has many point-solutions for
collaboration, storage & online
meetings and would like to
$12.5 per user/month manage holistically, while saving
money

Included Office 365 services Plan notes

Included apps: Word, Excel, PowerPoint, OneNote, Outlook, Publisher
Apps can be fully installed to a PC or Mac, available offline
50 GB mailboxes with custom domains (me@mybusiness.com) & shared calendaring
1TB of OneDrive for Business cloud storage
Online meetings for up to 250 participants, with screen sharing, audio and video, virtual
whiteboards, polls, and shared notes.
Supports on-premises Active Directory sync for single sign on
300 user cap
Financially-backed 99.9% uptime service level agreement, 24/7 support for business
critical issues
 Office 365 Office 365
Office Applications Business ProPlus
Word, Excel, PowerPoint, OneNote, Outlook, Publisher ● ●
Access, Lync ●
Core Value
OneDrive for Business cloud storage 1TB 1TB
Office Online ● ●
Core Excel BI features: PowerMap, PowerQuery (public data) ● ●
Enterprise Value
Enterprise Excel BI features: PowerPivot, PowerQuery (enterprise
●
data), PowerView, spreadsheet controls (compare/inquire)
Compliance: create IRM mail, email retention, data loss,
●
prevention, archiving
IT controls: group policy, app telemetry, update controls ●
Enterprise voice ●
Shared computer activation (RDS) ●
Licensing
Price/user/month $USD (with annual commitment) $8.25 $12
Seat Cap 300 N/A
PC/Mac installs 5 5
Tablet installs 5 5
iOS/Android smartphone 5 5
iPad Apps ● ●
Office 2013 RT commercial use rights ● ●
 Business Business
Business
Essentials Premium

Price per user per month $USD (with annual commitment) $8.25 $5 $12.5
Details
Core

Seat Cap 300 (for each plan)

Word, Excel, PowerPoint, Outlook, OneNote, Publisher  

Applications

Install Office desktop applications on up to 5 Windows PCs or Macs  

Office

Access to core Office apps and documents from all major smartphones, Windows tablets and iPad  

Office Online - online versions of Word, Excel, PowerPoint and OneNote for collaborating on documents   

OneDrive for Business – 1TB personal online document storage & access on PCs, smartphones and tablets   

Email - 50 GB email, contacts, shared calendars (Exchange)  

Standard
Services

Online meetings - Web conferencing, IM, video, presence (Lync)  

Sites - team collaboration & internal portals, public website (SharePoint)  

Private social networking (Yammer)  

99.9% financially-backed uptime guarantee   

Other
value

24/7 phone support from Microsoft for critical issues   

On-premises Active Directory synchronization for single sign on   

 Business Enterprise

Business Business
Business ProPlus E1 E3
Essentials Premium

Price per user per month $USD (with annual commitment) $8.25 $5 $12.5 $12 $8 $20
Customer
Target

Seat Cap 300 (for each plan) Unlimited

24/7 phone support from Microsoft1 Critical issues All issues

Install Office desktop applications on up to 5 computers per user (Office) Business2 Business2 ProPlus3 ProPlus3

Access to Office apps and documents from all major smartphones and iPad    

Office Online - online versions of core Office apps for collaborating on documents      
Standard
Services

OneDrive for Business – 1TB personal online document storage      

Email - 50 GB email, contacts, shared calendars (Exchange)    

Online meetings - Web conferencing, IM, video, presence (Lync)    

Sites - team collaboration & internal portals, public website (SharePoint)    

Private social networking (Yammer)    

On-premises Active Directory synchronization for single sign on      

Supports hybrid deployment with on-premises servers   

Advanced
Services

Upcoming services: Oslo, Video content management  

Legal compliance & archiving needs for email – archiving, eDiscovery, mailbox hold 

Information protection – message encryption, rights management, data loss prevention 

1. Business plans include business hours support for all non-critical issues
2. Includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher
3. Adds Access, Group Policy, Telemetry, Shared Computer Activation (RDS), Push Deployment, Update Controls, IRM, DLP, BI, Enterprise Voice, Site Mailboxes, Archiving & Retention
 Business Business Essentials Business Premium

ERP Price $8. 25 $5 $12.5

Advisor  (annual/ monthly)  (annual/ monthly)  (annual/ monthly)

Syndication   

Open   

EA -- -- --
Business Enterprise
Core needs Advanced needs

One single, scalable admin experience

Combine ANY of these plans in a single Office 365 account

Business plans have 300 seat cap, per plan
Enterprise plans have no seat cap
 ProPlus

$0.39 /person/day