HCL Supply Chain – A 30 Day POV

• What’s great! • What we can do better

• Warehousing presence in 22 locations • Automation in process

across India • Integration for seamless data flow
• High Speed order processing capability at between Client-HCL-LSP
WHs • Defined SOP with Client and LSP
• Partnership with two top B2C logistics • Visibility on LSP Supply Chain
partners • Centralized ownership of process resulting
• First mover advantage in the MFI in
Distribution business • Personal/Exception approvals
• Higher response time
• Close the issue rather than solve the issue
attitude
 Process Automation

Areas Goal Action Plan Current Expected

Identified Status Go-Live
Order 25000 orders Order Flow Development in Launch with
Management /Day for E-Brand Automation process Realme Multi
Process Stores Origin business
kick-off

3PL Partner – 100% manifest SAP Integration Development in Launch by end

Manifest generation with all logistics process with of March,2019
Generation through partners LSPs
integrated APIs
Client - HCL- LSP – Integration
Vertical Integration Strategy
 Contract Amendments

Interest on delayed COD Remittance by LSP

Penalty on SLA breach by LSP

Limitation of liability clause with LSP

Inspection and Acceptance clause with LSP and OEM

 Managing our LSP

LSP

Strategic Transactional

Delhivery Bluedart XpressBees DTDC TrackOn

 Managing our LSP

Phase / LSP Delhivery BlueDart DotZot XpressBees TrackOn

Selection Done Done Done Done Done
Operational Fit Done Done Done Done Done
Commercial Fit Done Done Done Done Done
System Done To start WIP WIP WIP
Integration
Final Contract Done To start WIP WIP WIP
Business Done To start To start To start To start
Initiation
 What is NEXT?

•Creating a world class Last Mile Delivery team

•Creating wave wise dispatch process at WH

•Automating WH and LSP selection process