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Excellence
Cohesiveness
Integrity
Innovation
ORGANIZATIONAL COMMUNICATION
Internal Communication
External communication
INTERNAL COMMUNICATION
Definition
Communication among members of organization
Objectives
Types
• Upward Communication
• Downward Communication
• Horizontal Communication
• Diagonal Communication
INTERNAL COMMUNICATION
Upward Communication
Communication with higher post
Providing updated Information
Resolving queries
Explanation of needs
Downward Communication
Communication with lower post
Collection of information
Basis of decision making
Source of check and balance
INTERNAL COMMUNICATION
Horizontal Communication
Communication at same level
Saves time in emergency
Saves from corruption
Increased co-ordination and collaboration
Diagonal Communication
Cross functional communication
Increasingly common
Saves time in emergency
EXTERNAL COMMUNICATION
Outlets
Missions
Business Objectives
ACQUISITION OF PRODUCTS
Progressing in Field
LMT
Central Air Conditioning System
INDUSTRIAL RELATIONS