ORGANIZATIONAL

BEHAVIOUR

FORMATION OF ATTITUDE

PREPARED BY
DEEPAK RANA
 CONTENTS
 ATTITUDE………………………………………………………..…..3

 ATTITUDE FORMATION….................................................................4

 COMPONENTS OF ATTITUDE……………………………………...5

 FUCTIONS OF ATTITUDE…………………………………………..6

 JOB SATISFACTION……………………………………………..5-13
 ATTITUDE
 An attitude refers to a set of emotions, beliefs, and
behaviors toward a particular object, person, thing,
or event. Attitudes are often the result of experience
or upbringing, and they can have a powerful
influence over behavior. While attitudes are
enduring, they can also change.

 A settled way of thinking or feeling about something.

ATTITUDE FORMATION
There are a number of factors that can influence how and why attitudes form.
 Experience
Attitudes form directly as a result of experience. They may emerge due to
direct personal experience, or they may result from observation.
 Social Factors
Social roles and social norms can have a strong influence on attitudes. Social
roles relate to how people are expected to behave in a particular role or
context. Social norms involve society's rules for what behaviors are considered
appropriate.
 Learning
Attitudes can be learned in a variety of ways. Consider how advertisers
use classical conditioning to influence your attitude toward a particular
product.
COMPONENTS OF ATTITUDE
WHAT IS JOB ATTITUDE ?....
A job attitude is a set of evaluations of one's job that constitute one's
feelings toward, beliefs about, and attachment to one's job such as pay,
conditions, opportunities and other aspects of a particular job.
Employees evaluate their advancement opportunities by observing
their job, their occupation, and their employer.
 TYPES OF JOB ATTITUDE
1. JOB SATISFACTION
Job satisfaction is the level of contentment a person feels regarding his or her
job. This feeling is mainly based on an individual’s perception of satisfaction.

2. JOB INVOLVEMENT
Job involvement refers to the degree with which an individual identifies
psychologically with his or her job and perceives his or her perceived
performance level important to self-worth.

3. ORGANIZATIONAL COMMITMENT
The last job-attitude refers to organizational commitment. It is understood as
one’s identification with his or her organization and feels proud of being its
employee.
 OTHER ELEMENTS OF JOB SATISFACTION

FAMILY

SOCIAL
LIFE

POLITICS JOB
SATISFACTION

LEISURE
EXIT: Behavior directed toward leaving the organization,
including looking for a new position as well as resigning.

VOICE: Actively and constructively attempting to improve

conditions, including suggesting improvements, discussing
problems with superiors, and some forms of union activity.

LOYALTY: Passively but optimistically waiting for

conditions to improve, including speaking up for the
organization in the face of external criticism and trusting the
organization and its management to “do the right thing”.

NEGLECT: Passively allowing conditions to worsen,

including chronic absenteeism or lateness, reduced effort,
and increased error rate.
REFERENCES

 https://en.wikipedia.org/wiki/Wiki
 https://www.google.co.in
 https://iedunote.com