Hospitality and Industry

HOTEL TOUR IN CHANTI HOTEL SEMARANG

 FACILTIES IN CHANTI HOTEL
• Gym Centre
• Swimming Pool and Spa
• Diva Karaoke
Department Section :
o Department Front Office
o Department Housekeeping
o Department Food and Beverage
DEPARTMENT FRONT OFFICE
Front office is an area where visitor arrive and first encounter
a staff at the place of business.
 RECEPTIONIST
Reception is the person who served as receiver
guest in a company, office, hotel, etc.
 CONCIERGE
Officers that helped luggage guest when check in or
check out.
Room Rate by Traveloka 10/19/17
• Junior Suite King Bed Room (smoking, no smoking
areas)
 1.103.200 (breakfast, free wifi)
• Premiere Twin Bed (no smoking)
679.026 (breakfast, free wifi)
• Deluxe Twin Bed (smoking and no smoking areas)
Rp 495.054 (breakfast, free wifi)
Department Of Housekeeping
Housekeeping means perfoming all the duties
towards cleaning maintaining orderliness, and
running a house or a bussiness property.
Housekeeping Areas Of Responsibilty
Guest Rooms
Guest Bathrooms
Public Areas such as lobby and Lift
Parking Areas
 Type of Room
Junior Suite Premiere

Deluxe
Guest Bathroom and Guest Suplies
Public Areas
Parking Areas
Housekeeping Department Layout in
Hotel
1. Office of the Executive Housekeeper
2. Housekeeping Control Desk
3. Laundry Area
4. Linen Room
5. Uniform Room
6. Housekeeping Stores
7. Floor Room
8. Lost and Found
Housekeeping Strore and Uniform Room
Food & Beverage
• Food & Beverage It is the main element of a
Restaurant. Actually a Restaurant stands on
Food & Beverage . Without Food & Beverage
nobody can think about Restaurant.
 THE PARTS ARE FOOD & BEVERAGE
1. Restaurant and Layana Cafe
2. Bar
3. Meeting Room
 Linggarjati and Giyanti Room
 Bongaya Room
 Renvile Room
•RESTAURANT and Cafe Layana
• BAR
• MEETING ROOM
 Sources :
• http://www.bngkolkata.com/web/housekeepi
ng-in-hotel/
• https://www.ukessays.com/essays/tourism/rol
e-of-front-office-in-the-hotel-industry-
tourism-essay.php
CLOSING
Chanti Hotel Semarang is one 4 starhotel which
has very good facilities, very strategic location
and has its own characteristic.
Thank us very much to Asta Training Centre who
has held a team building event , so we gost lost
of experience and learning about hotelir.
THANK YOU
Present By :
Ibnu Mas’ud
Agus Setyono
Siti Munawaroh