University of Kelaniya

Department of Commerce & Financial

Management

Viva Voice
Presentation on
Business Internship

A.K. SAMARASOORIYA
CM-2009-139
 People`s Bank
Brief overview about the bank
 Inaugurated on 1st of July in1961.
 Over 52 Years in Banking Service
 Number of outlets increased up to 735
 Number of ATMs increased to 463
 Customer Accounts over 13 million
 Value of deposits increased to Rs 762 Bn
 Total Assets Base Rs 930 Bn
 Banking Rates were updated - Fitch Rating AA+ & RAM Rating AAA
 Branch Compositions

 Customer Inquires section.

 Current Accounts section.
 Savings Accounts section.
 International section.
 Pawning section.
 Loans section.
 Cheques Clearing section.
 Loans Recovery section
 Job Profile
 Organization
People`s Bank( Super Grade Branch Kurunegala)
 Supervisor
KJI Fernando(Branch Manager)
 Department
Loans Recovery Section
 Date of appointment
11th of August in 2014
 Number of working hours
608h
 Task Profile
Key Tasks

 To plan promotion campaigns for Sisu Udana

& Isuru Udana minor account holders.
 To handle the customer inquires.
 To maintain the other charges Ledger Book.
 Task Profile.......
Assisting Tasks

 To assist Recovery Officer & Field Officer.

 To assist Loan Officers.
 To process salary batches & staff salary
batches.
 To prepare & process recovery vouchers.
 Major Experiential Categories'
 Assisting Recovery Officer 190h
 Assisting Loan Officer 60h
 Handling customer Inquires 120h
 Preparing & processing recovery vouchers 80h
 Maintain the other chargers Ledger 20h
 Visiting Sisu Udana Units & Daily cash collection 100h
 Assisting Pawning Officer 38h
Total Number of hours worked 608h
 Performing of Tasks
Assisting Recovery Officer

• Preparation of daily & weekly recovery reports

Paying Loans.
- 1st day -29days (1st Installment)
- 30days-59days (2nd Installments)
- 50days-50days (Weekly report)
• Writing letters for arrears loans(2nd Installments)
• Informing to the arrears customers through the phone.
 Performing of Tasks
Assisting Loan Officer
• Renewing Cash Margin Loans.
• Processing loan disbursement vouchers.

Handling Customer Inquires

• Loan balances
• Tax letters
• Loan repayment reports
 Performing of Tasks
Preparing & processing recovery vouchers

• Loan settlement vouchers.

• Loan installment repayment vouchers.
• Loan payment revisal vouchers.

Maintain the other chargers Ledger

• Travelling chargers for field officers.

• Preparation of other charging vouchers.
• Maintaining other chargers in Log book..
 Performing of Tasks

Visiting Sisu Udana Units & Daily cash collections

• Five school units.
• Palmtop Banking.

Assisting Pawning Officer

• Sending reminding letters.

• Pawning redemptions.
 Golden Opportunities
 Worked as a Group Leader for Sisu Udana promotion
campaign.
 Planed & Performed a successful campaign for
Western Union money transfer.
 Issues Encountered
• Proper maintainers of travelling charges in Log Book &
General Ledger.
• Deposit collections of Sisu Udana units.
• Daily cash collections by Palmtop Banking.

Prepared a Log Book for travelling chargers & entered daily

balances properly.
Prepared a list of school units and allocated time & date for each
school units to visit weekly
Prepared a list of customers to collect deposits by visiting their
premises.