Beruflich Dokumente
Kultur Dokumente
SYSTEMS
By
DR S SENA
SENIOR LECTURER
BUSINESS STUDIES
Schematic
Corporate
Databases Corporate
databases
of intranet
of
external
internal
data
data Decision
support
systems
ITEC 1010
P12456 C34123 JMW
Information08J/13/96 144
and Organizations P3214 $720
Key Indicator Report
Example
Daily Sales Key Indicator Report
CAR $42,345
GWA $38,950
SAK $22,100
JWN $12,350
ITEC 1010 Information and Organizations
Exception Report Example
Daily Sales Exception Report – ORDERS OVER $10,000
Prepared: 08/10/xx
… … … … … … …
… 1010
ITEC … …
Information …Organizations
and … … …
Outputs of a Management
Information System
Drill Down Reports
Provide detailed data about a situation.
Earnings by Quarter (Millions)
rd Qtr 1010
3ITEC 1998 $12.8 and Organizations
$13.3 -3.0%
Information
Characteristics of a Management
Information System
Provides reports with fixed and standard
formats
Hard-copy and soft-copy reports
Uses internal data stored in the computer
system
End users can develop custom reports
Requires formal requests from users
ITEC 1010 Information and Organizations
Management Information Systems
for Competitive Advantage
Provides support to managers as they
work to achieve corporate goals
Enables managers to compare results to
established company goals and identify
problem areas and opportunities for
improvement
Schematic
Financial
MIS
Business
transactions
Business
transactions
Databases Human
of
Resources Etc.
external
data MIS
Extranet
Etc.
Schematic
Business
transactions
Transaction Databases
processing of valid
Financial
systems transactions MIS Financial
for each applications
TPS databases
Business
transactions
Financial statements
Financial
Operational Uses and management ES
Internet or databases of funds
Extranet Financial statistics
for control
Business Customers,
transactions Suppliers
Schematic
Business
transactions
Transaction Databases
processing of valid
Manufacturing
systems transactions MIS Manufacturing
for each applications
TPS databases
Business Customers,
transactions Suppliers
Schematic
Transaction Databases
Business processing of valid
Marketing
transactions systems transactions MIS Marketing
for each applications
TPS databases
Sales by customer
Figure 9.9
ITEC 1010 Information and Organizations
Inputs to Marketing MIS
Strategic plan and corporate policies
The TPS
External sources:
The competition
The market
Benefit reports