Effect of Psychological intervention on

Emotional maturity, Interpersonal

communication, Aggression among
different professionals

Narasaiah, V., II MSc Counseling Psychology, Madras

School Of Social Work
Dr. Subashree, Professor, Madras School Of Social
Work
 Introduction
Emotional Maturity
• According to Crow and Crow (1962), “The
emotionally mature or stable individual regardless
of his age, is the one who has the ability to
overcome tension to disregard certain emotion
stimulators that effect the young and view himself
objectively, as he evaluates his assets and
liabilities and strive towards an improved
integration of his thought, his emotional attitude
and his overt behaviour.”
• According to Singh and Bhargava (1999),
‘Emotionally mature is not one who
necessarily has resolved all conditions that
aroused anxiety and hostility but it is
continually involved in a struggle to gain
healthy integration of feeling, thinking and
action’.
Aggression
• According to Buss (1961) Aggression is ‘a
response that delivers noxious stimuli to
another organism’.
Types of Aggression
• Emotional or impulsive aggression - aggression that occurs with only a small
amount of forethought or intent and that is determined primarily by impulsive
emotions.

• Instrumental or cognitive aggression - aggression that is intentional and planned.

Instrumental aggression is more cognitive than affective and may be completely
cold and calculating. It aims at hurting someone to gain something—attention,
monetary reward, or political power, for instance.

• Physical aggression - harming others physically—for instance hitting, kicking,

stabbing, or shooting them.

• Nonphysical aggression - does not involve physical harm. Nonphysical aggression

includes verbal aggression (yelling, screaming, swearing, and name calling) and
relational or social aggression, which is defined as intentionally harming another
person’s social relationships, for instance by gossiping about another person,
excluding others from our friendship, or giving others the “silent treatment” (Crick
& Grotpeter, 1995). Nonverbal aggression also occurs in the form of sexual, racial,
and homophobic jokes and epithets, which are designed to cause harm to
individuals.

• Displaced aggression occurs when negative emotions caused by one person trigger
aggression toward a different person.
Interpersonal communication
• The ongoing, ever-changing process that
occurs when one person interacts with another
person, forming a dyad; communication
occurring within a relationship.
• Dyad: Two individuals interacting; a two-
person relationship.
• Interpersonal competence: The ability to use
appropriate communication to build and
maintain an effective relationship
 Need for study
For the population I focus, they are assumed to be
emotionally mature because of their experience in
the field. According to Murray there is no
correlation between chronological age, intellectual
age, social age or emotional age. Just because
someone is ‘grown-up’ by chronological age does
not mean they are ‘grown-up’ emotionally. This
study is necessary to break the stigma that people
can be emotionally mature with age and experience
and focus on improving the emotional maturity of
different professionals
 Methodology
The following procedure are used in order the
carry out the study and meet the objectives.

Research Problem
• Emotional Maturity varies for individual to
individual. This study is an attempt to obtain
broad understanding on level maturity on five
different professions
 Aim

• To explore the effect of psychological

intervention on Emotional maturity on
aggression and interpersonal communications
among different professionals (Doctors,
Lawyers, Teachers, Police and Psychologists)
in Chennai
 Objectives
• To explore the level of emotional maturity,
aggression, interpersonal communication among
different professions (doctors, teachers,
psychologists, lawyers, police.)
• To compare the level of emotional maturity,
aggression and interpersonal communications
among different professions (doctors, teachers,
psychologists, lawyers, police).
• To find the difference among different professions
on emotional maturity, aggression, interpersonal
communication.
 Objectives
• To explore the relationship between emotional
maturity, interpersonal communication,
aggression among different professions (doctors,
teachers, psychologists, lawyers, police).
• To find the gender differences in emotional
maturity, aggression and interpersonal
communications among different professions
(doctors, teachers, psychologists, lawyers, police).
• To analyse the effectiveness of psychological
intervention on emotional maturity, interpersonal
communication, aggression among different
professionals.
 Hypothesis
• There will be no significant relationship between
the professions on emotional maturity.
• There will be no significant relationship in
aggression and interpersonal communication
among doctors, teachers, psychologists, lawyers,
police.
• There will be significant differences in emotional
maturity, aggression, interpersonal
communications among doctors, teachers
psychologists, lawyers, police.
 Hypothesis
• There will be significant gender differences in
emotional maturity, aggression, interpersonal
communication among different professions
 Research Design

Phase I
• Explorative research design
• Quasi-experimental research design

Phase II
• Intervention
 Nature of the sample
Total Sample - 150
• Doctors - 30
• Teachers - 30
• Psychologists - 30
• Lawyers - 30
• Police - 30
 5 to 10 years of experience in the field
 Purposive Sampling
 Tools

• Emotional Maturity: Yashvir Singh &

Bharagava’s Emotional Maturity Scale (EMS)
(1999) consisting of 48 items
• Aggression: Aggression questionnaire by Buss
and Perry (1992) consisting of 29 items.
• Interpersonal Communication:
Communicative competence scale by
Wiemann; J. M. (1977) consisting of 35 items
 Procedure

• Informed consent form. Designed by the author; Will be

used to inform the samples of the particulars of the study,
purpose, tools used, etc., and to obtain written consent
from the sample for being part of the study
• Socio-demographic status profile. Designed by the author;
will be used to collect the socio-demographic details of the
sample such as age, gender, years of experience, etc.
• Permission will be obtained from the organisation where
data will be collected. The sample then will be briefed
about the study and informed consent of the sample will be
obtained.
 Proposed statistics
• Descriptive statistics
• Correlation- To find the relationship between
the variables
• t-test- To find the difference between the
variables
• ANOVA- To find the group difference
• Regression- To find the influence of emotional
maturity on aggression and interpersonal
communication
THANK YOU