WORK

RELATED
ISSUES
 What is
“Work Related Issues”?

“Work Related Issues” refers to

subjects or problems concerning
work or that happen in a
workplace.
When I’m at work:
Solving problems
• Have you had a problem at
work?

• Do you wish you had

handled it better?

4
• If you have a problem
at work, it is a good
idea to sort things out.

• This is called problem

solving.

5
 What?
What is the problem?

6
 Who?
Who is involved in
the problem?

7
 Why?
Why is there a
problem?

8
 How?
How can the problem
be solved?

9
If you think you have a problem at
work, there are a number of ways to
sort things out …
• Talk to the person you are having a problem
with.
• Talk to your supervisor to help you sort out the
problem.
• Have a meeting with all the people who can
help you sort out the problem.

10
11
Why is it important to solve
problems at work?
• People can get cross.
• Work does not get done.
• People are unhappy at work.
• Accidents can happen.
• Contracts can be lost.
• People leave work.

12
• A job that you would like to do has
been given to someone else?

• How would you feel if this happened to

you?

13
• Someone tells you
they do not want to
work with you
anymore.

• How would you feel

if this happened to
you?

14
• Another worker tells you that you are
doing your job wrong, when you know
this is not true.
• How would you feel if this happened to
you?

15
• So, what will you do
now if you have a
problem at work?

16
Some dos of problem solving
• Do say what the problem is for you.
• Do listen to what the problem is for
the other person.
• Do attack the problem, not the
person.
• Do look for solutions that suit you
both.
17
Some don’ts of problem
solving
• Don’t call people mean
names.
• Don’t put people down.
• Don’t be angry or aggressive.
• Don’t stop listening.

18
Examples of common work related issues related issues
1. Safety – Health Hazards
2. Discrimination – gender/race/ bias
3. Harassment
4. Job Stress
5. Respecting co-workers
6. Managing Employees – Tardiness, Attire for Work,
Absenteeism
7. Interpersonal conflict.
8. Communication problems.
9. Gossip.
10. Bullying.
11. Discrimination.
12. Low motivation and job satisfaction.
13. Performance issues.
Bullying is usually seen as acts or verbal
comments that could 'mentally' hurt or isolate a
person in the workplace. Sometimes, bullying
can involve negative physical contact as well.
Bullying usually involves repeated incidents or a
pattern of behaviour that is intended to
intimidate, offend, degrade or humiliate a
particular person or group of people. It has also
been described as the assertion of power
through aggression.
Direct discrimination is when a person treats, or
proposes to treat, someone unfavourably because of a
personal characteristic protected by law. Direct
discrimination often happens because people make
unfair assumptions about what people with certain
personal characteristics can and cannot do.
For example, refusing to employ someone on the basis
of their age because you think they are too old to learn
new skills.
Indirect discrimination occurs when an unreasonable
condition is imposed that disadvantages a person with a
personal characteristic protect by law. Indirect
discrimination happens when a workplace policy,
practice or behaviour seems to treat all workers the
same way, but it actually unfairly disadvantages
someone because of a personal characteristic protected
by law.
Sexual harassment
Sexual harassment is unwelcome conduct of a
sexual nature. It involves behaviour that could
reasonably be expected to make a person feel
offended, humiliated or intimidated. Sexual
harassment can be physical, verbal or written.
Workplace stress then is the harmful physical and
emotional responses that can happen when there is a
conflict between job demands on the employee and the
amount of control an employee has over meeting these
demands. In general, the combination of high demands in
a job and a low amount of control over the situation can
lead to stress.
Stress in the workplace can have many origins or come
from one single event. It can impact on both employees
and employers alike. It is generally believed that some
stress is okay (sometimes referred to as “challenge” or
“positive stress”) but when stress occurs in amounts that
you cannot handle, both mental and physical changes
may occur.
Disrespectful behavior has very negative effects in the
workplace. Employees who are rude, vulgar or make
condescending remarks to others can significantly
diminish office morale. Many employers implement code
of conduct policies to clearly define disrespectful and
inappropriate workplace behavior as well as the
consequences for engaging in such behavior.
Lack of time management is
one of the most negative traits
in a person, which gives rise to
tardiness in the workplace.
Traffic jam might be a reason
for getting late, but why can't
you wake up 5-10 minutes early
or if you were late because you
could not find the keys or the
wallet, then you are a very
irresponsible person.
Absenteeism is an employee's intentional or habitual
absence from work. While employers expect workers to
miss a certain number of workdays each year,
excessive absences can equate to decreased
productivity and can have a major effect on company
strategies, finances, morale and other factors.
Interpersonal conflict. Occurs when two people or
more have incompatible needs, goals, or approaches in
their relationship such as different communication or
work styles. Organizational conflict. Involves
inequalities in the organizational chart and how
employees report to one another.
Environmentalconflict.
Workplace Gossip definition
Workplace gossip is a form of informal
communication among colleagues focused on the
private, personal and sensitive affairs of others. Gossip
is seen almost universally as a negative process
because it can introduce falsehoods, rumours and
slanderous statements into the ecosystem of work and
cause conflict in interpersonal relationships.
Motivational issues in the workplace can originate in
management as well as ground-level employees.
Issues affecting motivation range from inadequate
tools to achieve company goals to a simple lack of
employer acknowledgment of worker achievements.
Changing the motivational climate at your small
business requires careful attention to identify the
issues affecting workers and determine the root cause
of these problems.
PERFORMANCE ISSUE
Unsatisfactory work, in terms of
quality, quantity, or other
measurements of performance
expectations. Breaches of work
procedures, practices, and
rules, such
as excessive absences,
workplace theft, health and
safety violations, or harassment
of other employees.
Underperformance related to
employees' personal problems