HOTEL FACILITY PLANNING

Hotel Classification and Guidelines

 Topic highlights
• Classification Committee
• Hotel Classification
• Benefits to be a Classified Hotel
• Classification criteria
• Documents Required for Hotel
Classification
• Qualifying scores
 Classification Committee
• Chairman (HRACC),
• A member from Federation of Hotels and
Restaurants of India (FRHAI),
• A member from Hotel Association of India (HAI),
• A member from Indian Association of Tour
Operators (IATO),
• In case of the heritage category, a
representative of the Indian Heritage Hotel
Association (IHHA) is included.
• Principal, IHM
 Star Categories

• One star
• Two star
• Three star
• Four star
• Five star
• Five star deluxe
 Types of Apartment Hotels
• Three star
• Four star
• Five star
• Five star deluxe
 Types of Heritage Hotels

• Heritage Grand
• Heritage Classic
• Heritage
 Hotels on Basis of Size

• Small
• Medium
• Large
• Very large
 Hotels on Basis of Location
• Downtown hotel
• Sub-urban hotel
• Resort hotel
• Airport hotel
• Motel
• Floating
 Hotels on Basis of Clientele

• Commercial
• Transient
• Suite
• Residential
• Bread & Breakfast Hotel
• Casino
• Convention Hotels/ Conference Centres
Classification on Basis of Duration
of Stay
• Commercial
• Resort
• Semi-residential
• Residential
Classification on Basis of Levels of
Services
• Up-market
• Mid-market
• Budget
 Hotels on Basis of Ownership

• Propriety Ownership
• Franchise
• Management Contract
• Time share Hotel
• Condominium Hotel
 Alternative Accommodation

• Sarai
• Dharamshalas
• Dak bunglaw
• Circuit house
• Lodge
• Yatri niwas
• Forest lodge
Benefits to be a Classified Hotel

• Tax Holidays
• Priority consideration of its various
requirements like telephone, telex, LPG.
• Publicity on national and international level
• Single window clearance
• Subsidy in loan amount
• Low rate of interest
Highlights of Classification Criteria
of One Star Hotel
• At least 10 letable bedrooms with attached bathrooms.
• Minimum size of a guestroom 120 square feet.
• 25% of rooms should be air-conditioned
• 25% of bathrooms should be western style.
• Minimum size of bathroom should be 30 square feet.
• 24 hors running hot and cold water supply in guest
rooms.
• 20% of supervisory should be professionally qualified..
• One dining room serving all meals.
Highlights of Classification Criteria
of Two Star Hotel
• At least 10 letable bedrooms with attached bathrooms.
• Minimum size of a guestroom 120 square feet.
• 25% of rooms should be air-conditioned
• 25% of bathrooms should be western style.
• Minimum size of bathroom should be 30 square feet.
• 24 hors running hot and cold water supply in guest
rooms.
• 20% of supervisory should be professionally qualified..
• One dining room serving all meals
Highlights of Classification Criteria
of Three Star Hotel
• At least 10 letable bedrooms with attached bathrooms.
• Minimum size of a guestroom 140 square feet.
• 50% of rooms should be air-conditioned
• Minimum size of bathroom should be 36 square feet.
• 24 hors running hot and cold water supply in guest rooms.
• 40% of supervisory should be professionally qualified..
• 30% skilled staff should possess diploma/ degree from IHM’s/ F.C.I
or from other reputed hospitality schools.
• One multi-cuisine restaurant cum coffee shop. 24 hours room
service.
Highlights of Classification Criteria
of Four Star Hotel
• At least 10 letable bedrooms with attached bathrooms.
• Minimum size of a guestroom 140 square feet.
• 100% of rooms should be air-conditioned.
• Air-conditioned public areas.
• Minimum size of bathroom should be 36 square feet.
• 24 hors running hot and cold water supply in guest rooms.
• 40% of supervisory should be professionally qualified..
• 30% skilled staff should possess diploma/ degree from IHM’s/ F.C.I
or from other reputed hospitality schools.
• One multi-cuisine restaurant cum coffee shop. 24 hours room
service.
• One specialty restaurant.
Highlights of Classification Criteria
of Five Star Hotel
• At least 10 letable bedrooms with attached bathrooms.
• Minimum size of a guestroom 200 square feet.
• 100% of rooms should be air-conditioned.
• Air-conditioned public areas.
• Minimum size of bathroom should be 45 square feet with
bathtub.
• 24 hors running hot and cold water supply in guest
rooms.
• 80% of supervisory should be professionally qualified..
• 60% skilled staff should possess diploma/ degree from
IHM’s/ F.C.I or from other reputed hospitality schools.
Highlights of Classification Criteria
of Five Star Hotel
• One multi-cuisine restaurant cum coffee shop.
24 hours room service.
• One specialty restaurant.
• Wet garage area
• X-ray machine
• Under belly scanners to screen vehicles
• Swimming pool
• Parking facilities
• Conference facilities
 Documents Required for Hotel
Classification
 Ownership Deed of the land.
 Urban Land Ceiling Certificate, if applicable.
Approval of International airports Authority of India /
Director General of Civil Aviation if hotel project is near
an airport.
 Name and business antecedents of the promoters.
 Proposed ownership structure, giving full details as to
whether the new undertaking will be owned by individual
(s) or a firm or a company.
 Estimated cost of the project and the manner in which
it is proposed to raise the funds to meet the cost.
Qualifying Score for Star Hotels
• Five star deluxe: 90%
• Five star:80%
• Four star :75%
• Three star: 65%
• Two star : 55%
• One star: 50%
Guest Room of a Five Star Hotel
Bathroom and Bedroom Facilities
of a Five Star Hotel in India
Hotel Guest Room
Hotel Kitchen
Public Area of a Five Star Hotel
Front View of a Five Star Hotel
Lobby
Entrance