Admission And Diagnostic and Consent and

Doctors Pre Anesthesia Patient

Consultation fitness Check Preparation

Post Op
Surgical
OT Preparation observation in
Procedure
Recovery

Patient Shifted to
Discharge Process Discharge
ward
 Admission And Doctors Value Factor
Consultation
• Counseling about disease, Surgery, Pre and Post op
Surgical Care, tentative stay required
Diagnostic and Pre Anesthesia • Admission counter - Surgery estimate ,TPA and financial
fitness Check counseling

Consent and Patient

Preparation
Current Situation
• Currently the doctors explain the patient about the illness
OT Preparation and the plan of treatment required
• At the admission counter the patient has to ask for surgery
estimate and get the admission procedure done.
• Normally the TPA patients are given forms to get filled by
Surgical Procedure the doctors and then submit on the desk within 24hrs
Changes Needed

Post Op observation in
Recovery
Changes Needed
Patient Shifted to ward • Positive reassurance by doctors, proactively confirming if
they have any slightest doubt would happily clear the
doubts
• Reducing the TAT for admission process,
Discharge Process • Reducing TAT for TPA process.
• Instead of giving the forms to the patient we can value
add by ensuring that our staff at TPA department gets it
done while keeping the patient informed abut the whole
Discharge process
 Admission And Doctors
Consultation Value Factor
Diagnostic and Pre Anesthesia
fitness Check
• Quick availability of lab and radiology reports
Consent and Patient
Preparation

OT Preparation Current Situation

Surgical Procedure
• The patient is seen by The Anesthetist and seeing the
reports and their clinical assessment patient is given fitness
for the surgery or further reference for treatment or
Post Op observation in physician/Cardiac/Neuro evalution if not found fit for the
Recovery surgery

Patient Shifted to ward Changes Needed

Discharge Process
• Automation of Lab and radiological reports,
• Counseling and making patient comfortable
Discharge
 Admission And Doctors Value Factor
Consultation
• Counseling about disease, Surgery, Pre and Post op
Surgical Care, tentative stay required
Diagnostic and Pre Anesthesia • Admission counter - Surgery estimate ,TPA and financial
fitness Check counseling

Consent and Patient

Preparation
Current Situation
• Currently the doctors explain the patient about the illness
OT Preparation and the plan of treatment required
• At the admission counter the patient has to ask for surgery
estimate and get the admission procedure done.
• Normally the TPA patients are given forms to get filled by
Surgical Procedure the doctors and then submit on the desk within 24hrs
Changes Needed

Post Op observation in
Recovery
Changes Needed
Patient Shifted to ward • Positive reassurance by doctors, proactively confirming if
they have any slightest doubt would happily clear the
doubts
• Reducing the TAT for admission process,
Discharge Process • Reducing TAT for TPA process.
• Instead of giving the forms to the patient we can value
add by ensuring that our staff at TPA department gets it
done while keeping the patient informed abut the whole
Discharge process
 Admission And Doctors
Consultation Value Factor

Diagnostic and Pre Anesthesia

fitness Check • Surgical safety checklist,
• OT manager issuing clearance for surgery

Consent and Patient

Preparation

OT Preparation
Current Situation

Surgical Procedure
• The OT nurse does the final checklist and the patient is
shifted in OT after the clearance given
• The Ward boys and nurse assist in Shifting patient to OT
Post Op observation in
Recovery

Patient Shifted to ward

Changes Needed
Discharge Process
• Have comfortable ------
• ?????
Discharge • Value add: ?????
 Admission And Doctors
Consultation Value Factor
Diagnostic and Pre Anesthesia
fitness Check
• Timely and efficient completion of procedure

Consent and Patient

Preparation

OT Preparation
Current Situation
Surgical Procedure
• The Surgeon performs the proceedure
Post Op observation in
Recovery

Patient Shifted to ward

Changes Needed

Discharge Process
• Using latest technology for faster recovery

Discharge • Value add : video of the procedure to show later

 Admission And Doctors
Consultation Value Factor

Diagnostic and Pre Anesthesia

fitness Check • Monitoring of patient,
• Post OP instructions to RMO and Nurses on duty,

Consent and Patient

Preparation

OT Preparation
Current Situation

Surgical Procedure • Shifting of Patient In the pre-op recovery room

Post Op observation in
Recovery

Changes Needed
Patient Shifted to ward

• Post operative reassurance of recovery and pain

Discharge Process management

• Value add: Post-Op counseling of relatives regarding

Discharge patient well being thus relieving their anxiety
 Admission And Doctors
Consultation Value Factor
Diagnostic and Pre Anesthesia
fitness Check
• Post op care and recovery

Consent and Patient

Preparation

OT Preparation
Current Situation

Surgical Procedure
• Patient Shifted to ward

Post Op observation in
Recovery

Patient Shifted to ward Changes Needed

Discharge Process
• Post-Op dietician consultation after the patient is started
on orals
• Twice a day visti by the operating surgeon till post-op Day
Discharge 2
 Admission And Doctors
Consultation Value Factor
Diagnostic and Pre Anesthesia
fitness Check
• Evaluation of Patient,
• Discharge counseling, precautions, medication and
Consent and Patient Followup
Preparation

OT Preparation

Surgical Procedure Current Situation

Post Op observation in
Recovery

Patient Shifted to ward

Discharge Process
Changes Needed

Discharge • Expertise discharge process and discharge plan

 Admission And Doctors
Consultation Value Factor
Diagnostic and Pre Anesthesia
fitness Check
• Restoration of patient health and patient sent back,
Feedback
Consent and Patient
Preparation

OT Preparation

Current Situation
Surgical Procedure

Post Op observation in
Recovery

Patient Shifted to ward

Changes Needed
Discharge Process

Discharge