Beruflich Dokumente
Kultur Dokumente
Aira Marohomsalic
•Refers to an individual’s expressions of his actions or
inactions through nonverbal cues such : as gestures,
facial expressions, eye contact, posture, and the tone
of the voice.
•These are actions or inactions that are triggered
aby a stimulus or stimuli in given contexts.
•Non-verbal communication is more important than
verbal communication
•It is the body language that reveals the real
message.
• Nonverbal cues should match up with verbal messages :
otherwise, confusion and misunderstanding arise.