Beruflich Dokumente
Kultur Dokumente
Bidding Processes
Global
Keeping it
in Order
Considerations
Sourcing Need
Internet
Locating
Introduction
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Course Objectives
Learning Objectives
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Modules
1. The Need for Global Sourcing
2. Considerations for Global Sourcing
3. Locating New Global Sources of Supply
4. Legal, Export Control and Logistics Issues
5. Use of the Internet for Global Sourcing
6. Hedging
7. The Bottom Line
8. Course Summary
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(20 minutes)
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Global Sourcing Course
Pre-Assessment
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The Need
The Need for
for
Global Sourcing
Global Sourcing
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Perceived Benefits
• Cost/Price benefits
• Increase exposure to worldwide product and process
technology
• Introduce competition to the domestic supply base
• Improve quality
• Increase the number of potential sources
• Establish a presence in foreign markets
• Satisfy offset requirements
• Improved delivery and reliability
More …
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Globally
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Going Global
• Reduced product costs
• Reduced defects and improved customer
satisfaction through higher quality
• Improved delivery time to customers through
more responsive suppliers
• Increased sales over competition
• Shorten new product development time
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Increasing Supplier
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Productivity
Global sourcing is critical to an aggressive approach
to increasing supplier productivity
Establishing significantly
High higher supplier
Performance expectations Aggressive
Approaches
Consolidation of
worldwide purchase
volume with
market testing
Steady
Worldwide Approaches
co-ordination of Shift
purchase strategy Electronic data
Interchange
Early and continuous
supplier design Long-term contracting
Involvement and With co-operative efforts
selection
Supplier councils
Supply base
Low rationalization
Coordination of
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Procurement Requirements
Coordination will close the performance gap
Coordination of Global
High Procurement Requirements:
Strategy 5
Performance Gap
What is Required
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Required?
• When material, cost, quality, delivery, flexibility, value, and
service requirements cannot be adequately satisfied
domestically
• When new technologies are not available domestically
• When innovative approaches to product and process
development are desired
– Also, remember that Global Sourcing parameters include parts with
significant labor content, non-strategic components, minimal
technology requirements
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Risks
• Communications
• Currency
• Language
• Culture
• Logistics
• Legal issues
• Ethics
• Customs forms and documentation
• Customs duties and trade wars
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Quality Risks
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• Time differences
• Quality problems
• Inflexible quantity requirements
• Long or excessive leadtimes
• Shipping costs
• Complex logistics
• Currency exchange risks
• Political instability
• Import duties
• Cultural Differences
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(15 minutes)
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Supplier Relationships
• Long-term, cooperative relationships
• Increased volume of business per supplier
through reduction in the supplier base
• Use of latest communication technologies
including EDI, Extranets, XML, etc.
• Agreements on a schedule of price reductions
by suppliers
• Early supplier involvement in new product
development
• Joint performance metrics development
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Five Types of
Supplier Relationships
1. Buy-the-market (lowest landed cost)
2. On-going relationship
Broader interaction with key suppliers
Long Term Contracts/Long Term Agreements
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Relationships
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Sourcing?
• Production
– Need low-cost, high quality, on-time delivery,
and flexibility in meeting schedule changes
– Uninterrupted sources of supply
• Engineering and R&D
– Innovative technologies and ideas
– Suppliers qualified for joint product
development
• MRO buyers
– Need lowest price
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Engineering Involvement in
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Global Sourcing
• Design Engineering
• Evaluate supplier technologies/products
• Collaborate on new product development
• Provide supplier support as needed
• Others?
• Manufacturing Engineering
• Evaluate supplier process and quality
capabilities
• Provide supplier support as needed
• Others?
30
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Commodity Planning
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Process
Identify Strategic Significance
1 Use commodity teams
of the Commodity
Negotiate commodity
4 Implement Strategy
procurement
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Commodity Strategies
• Purchasing develops a
“commodity procurement
strategy” covering:
– Company’s needs for a part family
– The nature of the supply market
– Expected supply base over the next few
years
– Supplier management strategies
company will use
More …
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Supplier Technology
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Contributions
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Supplier Technology
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Contributions
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Hidden Global
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Acquisition Costs
• Potential Risks in “Hidden” Costs
– Increased inventory costs due to a longer supply
chain having to carry more inventory
– Extra packaging and a higher level of damage
costs
– Increased risk and cost of production disruption
due to out of stock conditions
– Extra time and costs associated with returns to
the supplier
– Increased information systems, communications
and personnel costs
– Currency and political risks
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Advantages
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of Global Sourcing
• Primary advantages
– Lower overall, landed acquisition cost
– Improved item or product quality
– Develop new sources of supply (May also be only source
available)
– Access to latest technologies
• Secondary advantages
– Introduce competition in the domestic supply base
– Satisfy countertrade requirements
– React to the sourcing patterns of competitors
– Establish a presence in a foreign market
– Increase supplier responsiveness
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Considerations for
Considerations for
Global Sourcing
Global Sourcing
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Supplier Sourcing
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Regions
Global
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Regionalization
Areas
Supplier Sourcing
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Steps
• After locating potential sources, determine
supplier evaluation criteria i.e., cost, lead
time, quality, etc.
• Request a quotation for a typical order from
each supplier
• Compare the results from the different
suppliers and make a selection
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Barriers to Global
Sourcing
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Global Suppliers
• All factors being equal, buyers prefer local
procurements
– Implies better service, faster and more accurate
deliveries, especially in JIT situations, lower
transportation costs, and shorter lead times.
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Scorecard Process
• Characteristics of an effective supplier
evaluation audit:
– Flexible: can be used on different purchases
– Comprehensive: considers important categories
– Objective: employs quantitative scoring system
– Mathematically straightforward: easy to
calculate
– Reliable: measures well understood by trained
auditors
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Selection Process
Identify Key Supplier Evaluation Categories
Continuous
Continuous Review of Supplier Performance
Review
Purchasing & Supply Chain Management, Monczka/Trent/Handfield
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Supplier Scorecard
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Process
CATEGORY WEIGHT SUB- SCORE WEIGHTED TOTAL
WEIGHT 0-5 SCORE 0-100
1. Quality Systems 20
1. Process control system 5 4 4.0
2. Total quality commitment 8 4 6.4
3. PPM defect performance 7 5 7.0
17.4
• Management Capability 10
• Management/labor relations 5 4 4.0
• Management capability 5 4 4.0
08.0
• Financial condition 10
• Debt structure 5 3 3.0
• Turnover ratios 5 4 4.0
07.0
• Cost Structure 15
• Costs relative to industry 5 5 5.0
• Understanding of costs 5 4 4.0
• Cost control/reduction efforts 5 5 5.0
14.0
• Delivery Performance 15
• Performance to promise 5 3 3.0
• Lead time requirements 5 3 3.0
• Responsiveness 5 3 3.0
09.0
• Technical/Process Capability 15
• Product innovation 5 4 4.0
• Process innovation 5 5 5.0
• R&D 5 5 5.0
14.0
Continue with more categories
Purchasing & Supply Chain Management, Monczka/Trent/Handfield 60
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Ongoing Supplier
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Improvement Plan
Supplier Support
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Options
• Education and training for suppliers
– Class room, hands-on training, or both
• Supplier location
• Company location
Global Sourcing
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Supplier-Management
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Skills Required
• Acquire skills that can minimize problems that
resulting from distance, language, and
cultural misunderstandings
• Know how to shop the world for the best
suppliers
• Understand culture, currency, and legal
differences
• Develop a working vocabulary of foreign
business partners
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Communication Styles
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Differences
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Message Context
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Message Context
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Communication Skills
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Additional Differences
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Business Support
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Locating New
New Global
Source of
Source of Supply
Supply
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Re-Visit
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Factors in Developing
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Foreign Suppliers
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New Sources
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Strategic
Capability of
Importance/Technical
Existing Supply
Complexity
Base to Satisfy
Of Purchase Requirement
Cost, Delivery,
And Service
Requirements
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Global Sourcing
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Preparation Work
• Start by developing a commodity status report
• Current status: Include description of the
commodity, its usage, requirements, suppliers,
price, terms, annual expenditures, mode of
transport, current contracts.
• Production process: Include how the item is
made, the materials used, the supply/price status of
these materials, labor required, current/future labor
situation, alternative production processes.
• Use of the item: Include primary and secondary
uses, possible substitutes, and economics of
substitution. MORE …
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International Sourcing
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Preparation Work
• Develop a commodity status report: Continued:
• Demand: Include current/future requirements,
inventory status, sources of forecast information and
lead times.
• Supply: Include current producers, total supply
situation, external factors such as import issues,
government regulations, etc.
• Price: Include price history and future forecast,
factors determining price, cost to produce, and
deliver, tariff and import regulations, estimated profit
margins of each supplier, price objectives of
suppliers, and potential rock-bottom price
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Selecting Countries
Selecting Countries
Selected Countries
• Approaches to use if decision is to search
direct instead of using third parties:
– Trade promotion offices
– Fairs and trade shows
– Country or region directories
– Major city yellow pages
– U.S. banking branches – overseas
– The Internet
– Company overseas selling office
– U.S. Department of Commerce
– IPOs of friendly U.S. companies
– Trade journals
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Selecting Suppliers
Visiting Suppliers
Using Surveys
• Take a survey with you. Surveys are useful for collecting
information in areas not previously covered.
• Surveys provide information on
– How the supplier produces the products
– How quality is maintained
– How shipments on time will be assured
– Whether there are any discernable problems
• Are there subcontracted items?
• Levels of work-in-process, as an indication of lead time variation
• Production cost trends and control
• Supplier lead-time control
• Supplier management techniques
• ISO 9000 certified?
• Quality planning and control
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Price Quotations
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Price Quotations
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Approaches
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Intermediary Suppliers
• Import Merchants
– Merchants that buy and sell products for their own profit.
– Essentially, Importers
– Import merchants handle all logistical details (customs, currency
exchange, transportation, etc.
– The buyer handles a purchase as any other domestic purchase
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Intermediary Suppliers
• Trading Companies
• Companies that operate like import merchants on
a world-wide scale. Have existed for hundreds of
years, East India Company for example.
• Commission Houses
• Usually agents for foreign exporters
• Paid on a commission basis for what they sell
• Do not buy the goods themselves but handle
customs and shipping details
MORE …
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Intermediary Suppliers
• Agents
• Organizations/individuals who represent sellers.
• Paid on a commission basis.
• Do not take title to the goods or handle any financial
responsibilities.
• Handle customs and shipping details only.
• Import Brokers
• Bring buyers and sellers together.
• Broker’s commission is paid by the seller if it locates buyers
and by the buyer if it finds sources of supply.
• Custom’s Brokers
• They can clear parts, clear paperwork, and and report on
parts availability at the airports plus a lot more.
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Intermediary Suppliers
Pro’s and Con’s
Source Intermediaries Advantages Disadvantages
or “Middlemen”
Distributors Handle cultural, commercial, and Among the most costly sources:
Buy and sell goods. Accept orders technical problems. If delivery in buyer pays both manufacturer’s
and payment. Assume warranty U.S., payment in dollars, standard and distributor’s profit and
responsibility. May offer customer terms. Simple handling of product overhead. Probably foreign
training. defects. currency and L/C (letters of credit)
Manufacturer’s Representatives Handle cultural, commercial, and Payment in foreign currency. L/C
Accepts orders on behalf of a technical problems. Generally less terms if a foreign rep. company.
source, paid commission for the expensive to use than a distributor. Bears no warranty liability, little use
service. May provide technical and in dealing with defects.
commercial support.
Sourcing Companies
• Advantages
– Speeds up the global sourcing process
– Improves potential for success
– Reduces internal resources requirements
– Most of search cost is born by the 3rd party
– Eliminates need to develop internal global sourcing
capabilities
– If savings are insufficient, buyer has no further
exposure since third party activities can be
cancelled
More …
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Sourcing Companies
• Disadvantages
– Increased prices (7% to 20%)
– Reduced control of sourcing
– Buyer has minimal contact with supplier
– Not developing internal capabilities may limit
ability to be competitive
– 3rd party may lack sourcing capabilities in other
countries thus requiring more 3rd parties
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International Procurement
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Offices
• Advantages
– Shortens search and response time
– Usually knows reputation of suppliers
– Can find small, obscure suppliers
– Knows the customs and cultures
– Improve negotiations
– Perform inspections
– Not operated by a foreign supplier for the benefit of its
customers
– Makes in-country escorts and visits more productive
More … 100
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International Procurement
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Office
• Disadvantages
– Costly to operate
– Adds to headcount
– Favors country it is in
– Must have volume business to justify
– Must have import capabilities
– May prevent development of internal
Global Sourcing capabilities
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Primary Sources
Suppliers
• Finding global OEMs is similar to
finding domestic OEMs – it just take
more time.
• Contact the embassy or trade office of
the countries you are interested in
doing business with for contacts.
• Embassies also have Web sites that
can provide contact information.
More …
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Sources
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Direct/OEM Purchasing
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Direct/OEM Purchasing
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Legal, Export
Legal, Export Control
Control
& Logistics
& Logistics Issues
Issues
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Business Values
Honeywell’s
Code of Business Conduct
– Customers: Our first priority is to satisfy our
customers.
– Integrity: We are committed to the highest level
of ethical conduct wherever we operate. We
obey all laws, produce safe products, protect the
environment, practice equal employment, and
are socially responsible.
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Legal Considerations
• Legal issues
– Laws and regulations of different countries
– Legal priorities
– Unions
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The CISG
Prohibit:
Privileged &
Confidential
Prohibit:
Privileged &
Confidential
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Prohibit:
Privileged &
Confidential
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Prohibit:
Privileged &
Confidential
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Employee
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Responsibilities
Privileged &
Confidential
116
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Employee
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Responsibilities
Privileged &
Confidential
117
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Employee
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Responsibilities
Privileged &
Confidential
118
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Honeywell Products
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Control Categories
AT - Antiterrorism NP - Nuclear
Proliferation
MT - Missile
Technology
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Exports
AT Anti-terrorism
CB Chemical and biological weapons
CC Crime control
Mt Missile technology
NS National security
NP Nuclear proliferation
RS Regional stability
SS Short supply
XP Computers
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All Rights Reserved
Honeywell Products
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Government Import
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Restrictions
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Foreign Government
Restrictions
Example:
– Czech Republic ACT No. 21/1997: This act stipulates
conditions under which it is possible to export from or import
to the Czech Republic goods and technologies subject to
international regimes, and defines the authority of state
administration bodies in this area.
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Czech Republic
Example
• General Obligations of Exporters, Importers, and Users. Exporters of
controlled goods shall be obliged to:
– a) Arrange for the issuance of a certificate of end use for the controlled goods
and for compliance with potential conditions specified in the export license.
– c) For at least five years from the end of the calendar year in which the
controlled goods were exported, keep records containing the fundamental
data necessary for identification of the goods.
– d) Upon export of controlled gods previously imported, comply with the terms
and conditions stipulated in the export license issued by the foreign supplier.
Etc.
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Honeywell International
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Honeywell International
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More …
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Honeywell International
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– Implementation procedures
– Foreign nationals hiring and assignment issues
– Procedures for compliance with regulations on
imports
– Procedures for management of foreign sales reps
– Ban on sales to prohibited countries
More … 127
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More …
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Technical Data
• Defense articles.
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Technical Data
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Exporting
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of Technical Data
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Exporting
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of Technical Data
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Offshore Procurement
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Statement Requirement
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Offshore Procurement
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Limitations
• Defense articles procured under offshore
procurement license can only be delivered to
Honeywell of an agency of the U.S. Government
Honeywell’s Intranet
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Carried Equipment/Data
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Carried Equipment/Data
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Global Logistics
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Considerations
• Who should handle logistics?
• Who determines inbound freight flow?
• Support organizations
• Air versus ocean freight
• International logistics and JIT
– Weighing the buying decision when going
global
• Advantages/disadvantages air vs. ocean freight
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International Logistics
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and JIT
• International JIT programs are difficult due to
logistics system coordination requirements
• Some success achieved through:
– Weekly delivery from stocking location near the
plant
– Building special storage facilities in-house
– Establishing limited windows of supply opportunity
– Setting precise dates of delivery
– Long-term contracts with overnight delivery firm
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Air Freight
Versus Water Carrier
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Air Transportation
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Times
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Document
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Responsibilities
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Having Brokers
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Broker Charges
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Reducing Duties on
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Imports
• Check eligibility for the Generalized System
of Preferences (GSP) when buying from a
less-developed country.
• Purchased products that have a U.S. content
(unmodified) do not require duties on that
content.
• Imported items that are then exported can
recover 99% of original import duties. Called
duty drawback.
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Programs
The U.S. has duty-free programs for some countries as
described by:
A: Generalized System of Preferences (GSP)
E: Caribbean Basin Initiative (CBI)
IL: U.S.- Israel Free Trade Agreement
C: Civil Aviation Pact
J: Andean Pact
K: Agreement on Trade in Pharmaceutical Products
L: Uruguay Round Concessions on Intermediate
Chemicals for Dyes
CA: NAFTA for Canada
MX: NAFTA for Mexico
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Participating Countries
NAFTA
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General Agreement on
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GATT
Focusing Imports
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Use of
Use of the
the Internet
Internet for
for
Global sourcing
Global sourcing
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Extranets
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Class Exercise
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(10-15 Minutes)
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Global Sourcing
More …
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Global Sourcing
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Developing an Internet
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Strategy
Integrated Automated
Number of Purchasing Tasks
Transactional Approach
Enterprise
Savings are realized by
High
E-purchasing is part of a
placing small dollar orders
total networked business
on the Internet
model in the supply chain
Phase 2
Phase 4
Low High
Use of Internet Technology
E-Purchasing Plus, Giunipero & Sawchuk
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Procurement Benefits of
All Rights Reserved
Sourcing
• The Internet can be used to search for desired items a
number of ways
– Thomas Register free online service
• 168,000 companies in the U.S. and Canada
• 7,782 catalogs included
• 400,000 plus products
• Secure message transmission when ordering products from
companies
– Viewing known company catalogues
– Using global trading exchanges
– General Internet search
– Reverse auctions is an internet tool which foreign
suppliers need to be comfortable with
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Hedging
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Currency Hedging
Currency Hedging
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Hedging Example
Cash Activities Futures Market Activities
Jan 15: Cash market purchase of 100,000 Jan 15: Sells a March futures contract for
pounds of raw cocoa at $0.26/pound = 100,000 pounds of raw cocoa at
100,000 x $0.26 = $26,000 $0.275/pound =
100,000 x $0.275 = $27,500
Feb 15: Sells refined chocolate to customer Feb 15: Buys a March futures contract for
at $0.64/pound = 100,000 x $0.64 = 100,000 pounds of raw cocoa at
$64,000 $0.225/pound =
100,000 x $0.225 = $22,500
Net gain on manufacturing activity = Net gain on activity in March futures cocoa
$64,000 – ($26,000 + 43,000) = - $5,000 market =
$27,500 – 22,500 = + $5,000
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The Bottom
Line
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More …
Competitive Advantage – Michael Porter
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Capturing ROI
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Summary
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Constant Evaluation of
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Constant Evaluations
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Result in Benefits
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Getting Started
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Getting Started
Key “Gotta—Do’s!”
• Know how to “shop the world” for the world’s best suppliers.
• Do not let differences in culture, law, or currency stand in your way
to success.
• Do not treat distance as a significant factor, except as it affects
transit time.
• Develop a working vocabulary and the ability to work with experts in
logistics and customs.
• Take charge of your orders and communication cannels. Reduce
dependence on intermediaries that do not work for you
• Use the same supplier-management techniques on remote
suppliers that you use on local suppliers, with some minor
modifications.
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• Do it Smart
• Use Knowledge and Fact
• Do it for a Reason, not Because
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©Copyright 2001, Honeywell Inc.
Post-Assessment
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©Copyright 2001, Honeywell Inc.
All Rights Reserved
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