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It plays a vital role in complex jobs with It gains importance for successfully doing
demanding information processing less-skilled and more standardized jobs.
requirements.
WHAT IS PERSONALITY IN OB?
Personality is derived from the Greek word “persona” which
means “ to speak through”.
It is the combination of characteristics or qualities that forms
a person’s unique identity.
It signifies the role which a person plays in public.
Every individual has a unique, personal and major
determinant of his behavior that defines his or her
personality.
2 MAJOR FEATURES OF PERSONALITY
INHERITED CHARACTERSITICS- the features an
individual acquires from their parents or forefathers. The
gifted features an individual possesses by birth.
Consists of the following: color of a person’s eye, religion or
race of a person, shape of the nose, shape of earlobes.
LEARNED CHARACTERISTICS- characteristics and
individual acquires by observing, practicing and learning
from others and the surroundings.
Consists of the following: perception, values, personality,
attitude.
PERCEPTION- result of different senses like feelings,
hearing, etc,
VALUES- influences perception of a situation, decision
making.
PERSONALITY- patterns of thinking, feeling, understanding
and behaving.
ATTITUDE- positive or negative attitude like expressing a
thought.
ORGANIZATIONAL ENVIRONMENT
Are composed of forces or institutions surrounding an
organization that affect performance, operations, and
resources.
It includes all the elements that exists outside of the
organization’s boundaries and have the potential to affect a
portion of all of the organization.
Examples include government regulatory agencies,
competitors, customers, suppliers, pressure from the public.
OE is divided into 2 parts.
INTERNAL ENVIRONMENT
Consists of the entities, conditions, events and factors within
the organization that influence choices and activities.
Exposes strengths and weaknesses found within the
organization.
Factors that are frequently considered part of the internal
environment include the employee behavior, organization’s
culture, mission statements, and leadership styles.
EXTERNAL ENVIRONMENT
Consists of entities, conditions, events and factors
surrounding the organization that influence choices and
activities and determine its opportunities and threats.
It is called an operating environment.
Examples includes customers, public opinion economic
conditions, government regulations, and cmpetition.
BEGIN WITH THE END IN MIND
Habit 2 in 7 Habits of highly effective people.
Is based on imagination- the ability to envision in your mind
what you cannot at present see with your eyes.
It is based on the principle that all things are created twice.
There is a mental ( first ) creation and a physical ( second )
creation.
Means to begin each day, task or project a clear vision of your
desired direction and destination, and then continue by
flexing your proactive muscles to make things happen.
BEGIN WITH THE END IN MIND
One of the best ways to incorporate this habit into your life is
to develop a personal mission statement.
This focuses of what you want to be and do.
It is your plan to success.
It reaffirms who you are, puts your goals in focus, and moves
your ides into the real world.
Your mission statement makes you the leader of your own
life.
You create your own destiny and secure the future you
envision.
THE NATURE OF LEADERSHIP
LEADERSHIP- is the process of influencing and supporting
others, both individually and collectively to work
enthusiastically toward achieving shared objectives.
It is the critical factor that helps an individual or a group
identify its goal and then motivates and assists in achieving
the said goal.
Without leadership, an organization would be only a
confusion of people and machines.
POSITIVE TRAITS OF EFFECTIVE
LEADERS
A HIGH LEVEL OF PERSONAL DRIVE- characterized by
energy, determination, willpower.
THE DESIRE TO LEAD- motivation to influence others.
PERSONAL ITEGRITY- sense of ethics, honesty, and
authenticity
SELF- CONFIDENCE- optimism and belief in self- efficacy
as a leader
AUTHENTICITY- being real and genuine, believable
NEGATIVE TRAITS OF A LEADER
NARCISSISIM- leaders become filled with their own
importance, exaggerate their own achievements, see out
special favors, and exploit others for their personal gain.
ALPHA DOGS- intensely aggressive, egocentric,
domineering, controlling. Ruthlessly use their personal
characteristics, skills or position to intimidate others nad
maintain personal control.
PERSONAL LEADERSHIP
Is the ability to develop and utilize your positive leadership
traits to guide the direction of your life instead of letting
time ang chance determine your course.
Can begin when you decide to be your own life coach and
live by a personal mission statement that reflects your values
and life goals.
MUST- HAVE PERSONAL LEADERSHIP
QUALITIES
VISION- Having an overall game plan, or mission statement,
including a clear vision of your goals and the leadership
qualities you wish to possess, is essential to good personal
leadership.
SELF- DISCIPLINE- a raw skill or talent that is channeled for
positive use can greatly improve your life and your leadership
abilities. Having the self-discipline to use your strengths only
for good will enhance your personal growth and strengthen
your ability to lead others positively.
MUST- HAVE PERSONAL LEADERSHIP
QUALITIES
SPIRITUALITY- is the process of living out a set of deeply
held personal values, of honoring forces or a presence greater
than ourselves.
INTEGRITY- Having firm and unwavering principles is the
hallmark of a good and trusted leader (and friend). With
integrity, you earn the respect and trust of those around you.
HONESTY- Being truthful isn’t always easy, but it is always
the correct path. This is a cornerstone of personal leadership.
OPEN- COMMUNICATION-The ability to communicate
with others in an open, honest, tactful way is a skill that must
be continually honed.
MUST- HAVE PERSONAL LEADERSHIP
QAULITIES
KINDNESS- “Constant kindness can accomplish much. As the
sun makes ice melt, kindness causes misunderstanding,
mistrust, and hostility to evaporate.”
LEGACY BUILDING- “A good character is the best
tombstone. Those who loved you and were helped by you
will remember you when forget-me-nots have withered.
Carve your name on hearts, not on marble.”
SEEK FIRST TO UNDERSTAND, THEN TO
BE UNDERSTOOD
Habit 5 of 7 Habits of Highly Effective People
Because you so often listen autobiographically, you tend to
respond in one of four ways:
Evaluating: You judge and then either agree or disagree.
Probing: You ask questions from your own frame of
reference.
Advising: You give counsel, advice, and solutions to
problems.
Interpreting: You analyze others' motives and behaviors
based on your own experiences.
PRINCIPLES OF EMPHATIC
COMMUNICATION
EMPHATIC LISTENING- means we turn off our filter of
‘How is that going to affect me/my team/my goals’.
means we listen FIRST with an open, respectful mindset of
‘let me try to understand this persons’ needs, goals,
pressures and feelings’.
focuses on the speaker, building trust and seeking to
understand because where trust and understanding exists,
people will openly – actively look for opportunities to help
you.
If you think about how you’ll respond while
someone is speaking, you are not practicing
Empathic Listening or Mindful Listening. Don’t
confuse Empathic Listening and Mindful Listening
with reflective listening or mimicking. Empathic
Listening and Mindful Listening are much more
involved.
FOUR STYLES WE USE TO RESPOND
We traditionally respond using one of four styles. Unfortunately
these don’t often build trust with the people we are
communicating, therefore, change in our behaviour is required.
We evaluate (either agree or disagree… using our own experience
as reference)
We probe (ask questions… using our own experience as
reference)
We advise (give council… using our own experience as reference)
We interpret (we make assumptions about their motives… using
our own experience as reference)
HOW DOES ATTITUDE IMPACT
LEADERSHIP?
An attitude can be either a positive or negative evaluation of
people, events, or things. Attitudes play an important role in
both the workplace and at home and also greatly determine
your effectiveness as a leader. Leaders' values are derived
from their attitudes about themselves and about their
followers.
3 WAYS A LEADERS ATTITUDE IMPACTS
THE TEAM
Your attitude sets their attitude- Attitude is contagious
especially when you are in a leadership role. Positive or
negative your team will soon adopt your attitude. Over time,
your attitude sets the tone for the employees and also
indicates what is and is not acceptable.
You set the level of passion and enthusiasm- Think
about the times where you felt your team lacked passion or
enthusiasm. Then take a long honest look at how passionate
or enthusiastic you were at the time. If you are being honest
you will remember that you were struggling to activate your
passion and enthusiasm.
3 WAYS A LEADERS ATTITUDE IMPACTS
THE TEAM
Your attitude determines what is and isn’t possible-
If you approach something as possible or you approach it as
impossible so it shall be. When a leader is publicly expressing
something isn’t possible, especially in front of their team,
they become a vision bottleneck. Whatever it is will surely
fail.
Conversely, if you approach something as possible and rally
your team around that attitude of possibility, daring to
dream and daring to imagine what is possible you and your
team will accomplish the impossible.