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What is Strategy?
“to fight and conquer is not supreme excellence . . ;
resistance without fighting . . . ” Art of War - Sun Tzu Bingfa (350 BC)
• Rivals can easily copy your improvement in quality and efficiency. But
they shouldn’t be able to copy your strategic positioning--what
distinguishes your company from all the rest.
• Variety-based positioning
“a clever combatant imposes his will
Customer Groups
Customer Needs
Technology
Beauty Skin
Customer Groups
Working Dove
Non -
Working
Customer Needs
Technology
Customer Groups
Mainframes require
different processing speed
Customer Groups
as compared to a personal
PC
Customer Needs
Technology
Environment
Environment
External
Internal
STRATEGY
Values Values
of of
Managers Objectives
Shareholders
Develop a
Craft a Implement Monitor,
Strategic
Set Strategy and Evaluate,
Vision
Objectives to Achieve Execute and Take
and
Objectives Strategy Corrective
Mission
Action
Customer Assets/
Channels Offering Inputs, Raw Core
Priorities Material Competencies
Purchase Criteria
Preferences
Purchase Occasion
Buyer Behavior
Functional Needs
Threat of
Substitute
Products
Intensity of Rivalry Among Existing
Competitors
Emotional barriers
Government restrictions
Bargaining Power of Suppliers
Economies of Scale
Barriers to Product Differentiation
Entry
Capital Requirements
Switching Costs
Access to Distribution Channels
Cost Disadvantages Independent
of Scale
Government Policy
Expected Retaliation
Bargaining Power of Buyers
Buyer groups are likely to be powerful if:
Buyers are concentrated or purchases are large
relative to seller’s sales
Exit Barriers
Low High
Low
Low, Stable Returns Low, Risky Returns
Entry
Barriers
Capabilities
What are my competitors’
strengths and weaknesses?