Y


 

@Forms of Nonverbal Communication
@How to use it effectively?
@How to express dissatisfaction effectively to students using
nonverbal means?
@Effective communication skills
6
  

  
@ Facial Expression
@ Eye Contact
@ estures
@
osture and Body Orientation
@
roxemics or personal space
@
aralinguistics
@ ouch (NA)
@ Appearance
Ê


@ Communication is a two-way process
Ê


@ Nonverbal makes you a better communicator

@ mprove relationships with people

@ mprove self esteem

@ mprove ability to deceive people

Ê


 

@ become better receivers of students' messages.

@ become a better sender of signals that reinforce

learning.

@ Nonverbal communication increases the degree

of the perceived psychological closeness between
teacher and student.
6
 
@ imple smile or frown can tell a lot of stories.

@
eople are able to judge whether one is happy,

sad, surprised, or angry.
    6
 
@ f you smile regularly you will be perceived as
more likable, friendly, warm and approachable.

@ miling is often contagious and students will

react favorably and learn more

Facial Expression
http://www.youtube.com/watch?v=y1H2kZWjqA
Facial Feedback
http://www.youtube.com/watch?v=_E0hktMyE

 
@ Helps to regulate the flow of communication.

@ Can establish relationship between the parties.

@ Blinking, staring and looking can indicate

whether one is bored, interested or hostile.
    
 
@ Maintain eye contact to open the flow
of communication and convey interest,
concern, warmth and credibility.

@ ntervals of eye contact lasting 4 to 5

seconds

Eye contact
http://www.youtube.com/watch?v=5FEbfUDzNo
Eye avoidance
http://www.youtube.com/watch?v=nwbUy3MHZ g
V 

@ Nodding of head, hand signals, folding arms,
waving, pointing

@ t can alert the receiver of your intentions and

emotions
     

@ ively and animated teacher captures student¶s
attention and arouse their interest.

@ Using gestures to reinforce and support your

words.

estures
http://www.youtube.com/watch?v=ROKY
10Zcw4
m 
 

  
@ tanding, sitting, lying, slouching

@ t conveys your feelings and attitudes

    m 
 


  
@ Avoid speaking with your back
turned or looking at the floor or
ceiling.
Ł his will make you look
disinterested.

@ ean slightly forward.

@ Avoid defensive postures: arm-

crossing, and leg-crossing
m
 
@ Also known as personal space.

ocial

ersonal

ntimate
space

roxemics
http://www.youtube.com/watch?v= hhAfB_1Aw
    m
 
@ Move around the classroom to
increase interaction with your
students.

@ Being closer to students allows

teachers to make better eye
contact and increases the
opportunities for students to
speak.
m

@ How you convey your message?
Ł one
Ł
itch: ow or High
itch
Ł Rhythm: peed
Ł imbre : Quality
Ł oudness

@ Affect the way people perceive your emotions.

    m

@ ry to vary the tone and be aware of the
underlying message that it conveys.

@ Concentrate on how you phrase and use tones to

emphasize ideas.

@ Use soft/ low voice that only the student can

hear

aralanguage
http://www.youtube.com/watch?v=
5j0DFkbnE
§ 

@ mpression

@ Clothes, Colors, Hairstyle, etc.

    § 

@ Different colors can invoke different moods.
Ł Warm colors: vary from warmth to anger &
hostility
Ł Cool colors: vary from calm to feelings of sadness

@ Appearance can also change physiological

reactions, judgment, and interpretations.
{   
    

   

 
We can practice and manage our:
@ Eye contact
Ł Make sure the student is not avoiding eye contact
with you
@
roxemics
Ł tand closer to the student to alert him/her
@ estures
Ł
ut up your hand to stop him/her
@
aralinguistics
Ł Vary tone, timbre and loudness
    
@ Active istening

@ Verbal

@ Nonverbal

@
ractice or elf Review

§  
@ Relax and listen
Ł using verbal and nonverbal

@ Avoid interrupting the speaker

@ t is important as it can help you digest what is

being said accurately. t allows you to think
through clearly.
 
§  
1. Affirmation ± Acknowledge ideas, thoughts,
feelings
Ł Verbal: yes, go on, etc
Ł Nonverbal: nodding your head
2.
araphrasing ± Using own words to repeat
speaker¶s ideas
3. Clarification ± check whether you understood
Ł Verbal: ask open-ended questions starting with ³How´, ³What´,
³
lease explain´
Ł Nonverbal: using gestures to enhance questions
4. ummarize and give opinions
Ł Verbal: ask if speaker wants to hear your opinions, using ³would you..´
Ł Nonverbal: using gestures to emphasize ideas



@ Be clear and assertive

@ Enhance/emphasize ideas with nonverbal skills

(gestures, eye contact, paralinguistics, etc)

@ Use ³´ sentences instead of ³You´

Ł ³you´ sentences are usually perceived as blaming or
attacking the receiver.
Ł E.g. ³ feel confused.´ and ³You are making me
confused.´


 


@ We have to manage our emotions (anger)

@ Using ³´ statements, do not use words like ³better´,

³worse´, ³should´

@ Acknowledge other¶s emotions (through facial

expression, eye contact), look interested to help speaker
to relax.

@ Rephrase speaker¶s words

Ł ake note of paralanguage used: tone, timbre and loudness

@ Add others into the conversation to address the issue

 


We should avoid:
@
ointing index finger at speaker

@ Wringing of hands

@ Crossing arms on chest

@ Eye avoidance ± glancing sideways, looking

down
 


@ Careful usage of paralanguage

@ hought through what underlying message that

your sentence might have.

@ When angry use a soft/ low voice instead of loud

and angry tone.
m
 
 
 
@
ractice and record the speech at home.
Ł ake note of paralinguistics used
@ Reflect on these questions:
Ł Are everyone being heard?
Ł Does everyone has a chance to clarify?
Ł s everyone clear about what you say?
Ł Did everyone manage to use the tools of
expressing and receiving anger?
D 
 
@ Detlef R
rozesky, MBChB MCommH
hD (2000). Communication and Effective eaching. oournal of
Community Eye Health, 13(35), 44±45.

@ Kendra Cherry (2010). Types of Nonverbal Communication. Retrieved from

http://psychology.about.com/od/nonverbalcommunication/a/nonverbaltypes.htm

@ Vicki Ritts and James R. tein. Six Ways To Improve Your Nonverbal Communications. Retrieved from
http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/commun-1.htm

@ an Oon eng, Richard D.
arsons, tephanie ewis Hinson, Deborah ardo-Brown (2003). Education
Psychology: A Practioner-Researcher Approach (An Asian Edition). ingapore: homson earning (a
division of homson Asia
te td).
@
@ Bizmove.com. Management kills Resource: Non-Verbal Communication. Retrieved from
http://www.bizmove.com/skills/m8g.htm

@ A.N. Okorie (2000). Basic Concepts of Communication in Educational Management. oournal of Teacher
Education and Teaching, 4(1), 141-152.

@ University of Maine Cooperative Extension (2008). Group Works: Effective Communication, 2008
(Bulletin No. 6103). Maine: ouise Franck Cyr
M