ANALYTICAL THINKER AND CLIENT

FOCUSED
PREPARED BY: ASADDI AND BUNA
SUCH COMPETENCIES REQUIRE THE PROGRAMMER TO BE:

1. Analytical thinker
2. Client Focus
 ANALYTICAL THINKER
• Most important competencies on being a programmer
• considered as a technical competency
• A big bulk of a programmer’s work is tied with analyzing processes and data
that should be translated into a working computer program or application.
• Demonstrates the ability to sort out and give structure to overwhelming amounts
of unstructured information.
• He does this mainly through a combination of intellect , wisdom and experience.
• A good programmer is able to “think outside the box” to see or find solutions
that may not be obvious in most situations.
EXAMPLES

1. Critical thinking
Critical thinkers are capable of identifying all aspects of a problem and understanding
why it exist in order to develop a workable solution.
2. Data and information analysis
Once a problem is identified, it’s important to know how to review and analyze data or
information that will be essential to solving the problem.
3. Research
You must learn more about a problem before solving it. You have to first collect data or
information before analyzing it.
EXAMPLES

4. Communication
Communicating it out to an individual, team or company is essential to achieve
the end goal. Transferring this information clearly and thoroughly is a key skill in
the analytical thinking process.
5. Problem solving
You will use analytical thinking skills to sort and organized data uncovered
during the research phase to find a reasonable and effective solution with
problem solving skills.
 CLIENT FOCUSED
• a good programmer is always sensitive about the clients’ needs whether they are
internal or external.
• He must always be ready to listen, ask, and affirm the requirements of the program
and never assumes anything.
• all his efforts in creating the program must be to the satisfaction of the client.
• The programmer deals with an internal client if he is working in a large organization
and he is getting instructions directly from a senior programmer or an outright systems
analyst.
• If a programmer works on his own and interacts directly with the client or end user ,
then he is dealing with an external client.
EXAMPLES

1. Costumer focused
is the principle that a business be planned, operated and measured in terms of
the costumer.
2. Costumer needs
Developing products and services to meet costumer needs.
3. Costumer preferences
Viewing costumers as individuals with different preferences.
4. Costumer experience
Going beyond costumer needs to look at your end to-end costumer journey.
5 Voice of the costumer
Getting to know your costumers such that you have a pulse on your costumer
experience.
6 Costumer advocates
Paying certain employees to represent the interests of costumers as opposed to
the firm.
7. Costumer is always right
Developing a culture of respects for the costumer with priciples such as costumer
is always right.
8. Metrics
Measuring a results in terms of the costumer such as costumer acquisition cost,
Costumer churn, costumer lifetime value and costumer satisfaction.
THANK YOU!!