Business Writing Program

ELCLCs Project

Government of the United States

Introduction to Business Writing Course

Business writing is a 15-20-hour course on business writing which focuses on

the work environment. As our focus group, university students and faculty
both need to be able to communicate effectively in a work environment using
the international language that is English. Simple communication within the
office environment and writing emails of request, complaint, etc. are
important for anyone aspiring to hold a respectable position in today’s highly
competitive job market.

Government of the United States

Why we offer this program:

This course is designed to help prepare the students for their future jobs. The
course will equip the students for the right skills and tools for the office
communication and emailing using English as a medium. We felt that by
offering this course, we provide the university students with a competitive
edge in the job market and their careers.

Government of the United States

 Course Objectives:

By the end of the course students will be able to:

Write simple paragraphs, contact companies at work, make travel & visit
arrangements, set up meetings, write enquiries, request a quote, deal with
problems such as damaged goods and unacceptable service, request
information, describe trends, make comparisons, draw conclusions, write
appreciation and congratulations emails, and write good and bad news emails
and reply to them.

Government of the United States

Course Features:

 The basics: beginnings and Endings

 Making contact
 Arranging a visit
 Travel arrangements
 Meetings
 Enquiries
 Orders
 Dealing with problems
 Short reports
 Personal messages

Government of the United States

 Course Materials ( Text books, practicing software, extra materials)

Everyday business writing, Ian Badger, Sue Pedley (2003): Main Book

Government of the United States

 Our Student’s Assessment mechanism or tool and
techniques

Pre-test – writing six emails simulating business situations

Quizzes - 3 quizzes in total; testing the mastery of materials
Post-test - covering all the materials studied.
Revisions: per/lesson

Government of the United States

Certification

A certificate is granted to those who pass the course

71% of total points will qualify the student for a certificate
3 days absence in a row will automatically drop from
certificate list
Certificates will be presented to students by dignitaries during
a ceremony

Government of the United States

Thank you

Government of the United States