Operations Bridge Suite:

Technical Presentation Training

Level 320
ITOM OpsB Technical Enablement
Alon Lifshitz
Aleksey Potapchuk
Martha Roden (narrator) June 2017
OPSCX

You can:
 Download the presentation.
 Download PowerPoint slides & speaker notes.
 Introduction

 300-series Training
 Course structure

2
Introduction to the 300-Series Training Curriculum

What is the 300-series Training Curriculum?

L300
300
L320 L340 L360-380

3
About this Course

Workflow
You will learn examples Key takeaway Prerequisites Certification
of components

– The basic workflows – OMI – OpsB Suite – L110 to L150 – Take the
of OpsB – OBA operation – L300 certification exam.
components
– BVD The links takes you
– UI for each to the Sales Portal:
component – OBR
– CO Go to ITOM tab
Click Level 100 or
200 Portfolio
Series
Expand Operations
Bridge

4
 What is the OpsB Suite?

 Who uses it?

 What is it?

5
Who is Served by the OpsB Suite?

6
What is Operations Bridge Suite?
 OpsB Components

 OMi  UCMDB
 OBA  OO
 BVD  OpsCx / SiteScope /
 OBR OA
 CO

8
Data Center Diagram
OpsB Suite Architecture

OMi Data Center

OBA Server
OpsB Suite Components

OBR OA

BVD
Server

CO OA

UCMDB
Server
OO
OA
SiteScope

9
 Operations Manager (OMi)

 Definition
 Video example
 UI break-down

10
Operations Manager (OMi)
OpsB Suite Architecture
 Real-time operations console. OMi Data Center
 Isolate, investigate, remediate IT issues. OBA Server

OpsB Suite Components

OBR OA

BVD
Server
CO OA

UD/ASM
Server
OO
OA
OpsCx /
SiteScope

11
Video 1:
OMi in action!

12
Online Video is shown in Brainshark.

13
UI Break Down: OMi Workspace

2 4

14
UI Break Down: OMi Top View

15
UI Break Down: OMi Event Console

16
UI Break Down: Event Console-Specific Columns
UI Break Down: Event Details

For event detail information, refer to product help:

http://docs.software.hpe.com/OMi/10.60/Content/Home.htm

18
UI Details: Event Context

19
UI Details:
CI Context

Launch Tool …
20
Invoke
OO
runbook

21
More Details

22
 Quick Quiz 1

 Take a quick interactive quiz to check your understanding.

23
Question #1
This is part of an online quiz in Brainshark

1. Which one of these is an OMi Workspace component?

a. Applications history
b. Topology remover
c. Network infrastructure history
d. Event browser

24
 Question #2
This is part of an online quiz in Brainshark

2. Launch Tool lets an operator select a tool to help an investigation.

a. True
b. False

25
 Question #3
This is part of an online quiz in Brainshark

3. The ____________ command give an operator access to OO runbooks that can be executed for a
particular CI type.
a. Show
b. Invoke
c. Configure

26
 Operations Bridge Analytics (OBA)

 Anomaly Detection  Smart Search

 Anomaly Inspection  Log & Event Analytics
 Anomaly Fine-Tuning  Alerts

 Videos

27
Operations Bridge Analytics (OBA)

Store any
Collect Any Data data from
any source
HPE Vertica

Advanced Analytics Automated log/event analytics

Analyze Automated anomaly detection
Predictive analytics

Optimize
Operations Bridge Analytics Operations
Intelligent search
Guided troubleshooting

28
Autonomous Analytics that drive the Operations Bridge
Zero-configuration anomaly detection for your business service

Detect anomaly
Automatically detect anomalies across
logs, events & metrics Detect

Investigate anomaly
Automatically open
anomaly for inspection 1-2-3 Investigate

Prevent issue
Self-learning, real-time alerts, predictive
analytics Prevent
OBA Supported Data Sources

Operations Bridge Analytics

Automated anomaly detection • Anomaly investigation • Automated root-cause-analysis
Automated log and event analytics • Guided troubleshooting • Smart search

HPE Vertica Big Data Platform

OperationsBridge
Operations Bridge AnalyticsCollector
Analytics Collector
Operations Bridge Analytics Collectors

OM NNMi Site Custom OpsCx

OMi RTSM*
Agent NPS BPM scope
Data
(CSV)
(CSV)

Event CI and System LogStash Splunk ArcSight Network Application & Application & Business or Metric data from
data relationship Metrics Log Data Log Data Log Data health & performance system custom data 3rd party
data Log data performance metric data metric managers (i.e.
metric data data SCOM, Tivoli, etc.)

Data push, time-dependent * OpsA-UCMDB Content Pack supports RTSM

Configurable scheduled
collection interval on data source. 30
 Anomaly Detection & Investigation

View details of anomaly lifecycle

Automatic anomaly detection presented in OpsBridge

Cross-launch OpsBridge Analytics in context Log and event analytics plus interactive text
search with operators, dynamic statistics

Adjust and tailor the algorithms for your

environment
Step 1. Investigate Anomaly: Visualize Breaches
Visualize breaches that triggered an anomaly

View data from all relevant sources – App performance, System Metrics, Events, and Logs

32
Step 2. Investigate Anomaly: Trouble-shoot
Perform troubleshooting forensics on the anomaly lifecycle…

1. View critical event: Bad performance of login transaction

2. OpsB Analytics automatically finds Log message:

Money transfer transaction failed due to fatal store error
33
Video 2:
Anomaly detection in action

34
Online Video is shown in Brainshark.

35
Anomaly Events Presented in OMi Event Browser

Anomaly event generated by OBA

One click cross-launch OBA and

investigate the anomaly
36
Anomaly Detection & Notification
Proactive notification before next breach
Abnormalities detected

Proactive anomaly alert sent

to OMi before other breaches

Proactive alerts give

operators advance notice of
the next problem

Track anomaly breach messages

37
Video 3:
Anomaly settings in action

38
Online Video is shown in Brainshark.

39
New Smart Search
Search criteria

Search results frequency

histogram

Overlay Log and Event

analytics results with
search results

Dynamically create
fields from selected text

Track messages over

time

Dynamically calculated
search results statistics

40
Video 4:
Smart search in action

41
Online Video is shown in Brainshark.

42
Log Tracking
Export log data as metrics

Click for parameter details

Message
Add a new field
Add Filter for text selection
for text
selection

Track Message
View field Group
values
Message Count Over Time for Message
Group
Log Analytics: Machine-learning
Automatically identify significant and relevant messages

Most significant
message

44
Predictive Analytics
Calculating baseline on the metric
historic data
Calculate baseline sleeve: +- 3 standard
deviation
Calculate trend (linear regression)

Seasonality Detection
Learn the behavior of metrics over “seasons”

Dynamic Thresholds
Establishes normal behavior
Provides automatic dynamic thresholds
Automatically adjust to changes in normal
behavior
Self-learning
Ensure superior customer experience with early warning alerting

Predicted trend and

Past behavior Current time Predicted behavior
confidence

46
Metric Correlation: Relationship Scoring
– Analyze all metrics in the pane using an (r) function on each unique pair of metrics
– Correlation value is between -1 and 1
– The higher the absolute value of the correlation, the closer the relationship is between the two metrics.

Metric A

Relationship
Score

Metric B
For example:
• A correlation of 0.99 indicates a very strong, direct correlation.
• A correlation of -0.99 indicates a very strong inverse correlation.

47
Video 5:
Event and log analytics in action

48
Online Video is shown in Brainshark.

49
Abnormal-based and Threshold-based Alerts
Identify issues proactively and send early alerts

– Execute actions (email, script execution, SNMP traps, send events to OpsB) when the query result
exceeds a defined threshold
– Discover issues as they occur without performing an investigation
– Can be defined for a single metrics or up to 10 metrics per alert
Video 6:
Alerts in action

51
Online Video is shown in Brainshark.

52
 Quick Quiz 2

 Take a quick interactive quiz to check your understanding.

53
 Question #1
This is part of an online quiz in Brainshark

1. OBA allows you to do the following tasks: (select all that apply)
a. Collect any data
b. Automatically analyze log files and event analytics
c. Detect anomalies

54
 Question #2
This is part of an online quiz in Brainshark

2. OBA can automatically send an event to OMi so the operator can inspect it
a. True
b. False

55
 Question #3
This is part of an online quiz in Brainshark

3. OBA uses self-learning to find anomalies based on seasonality, past patterns, and operator
behavior.
a. True
b. False

56
 Question #4
This is part of an online quiz in Brainshark

4. Smart Search allows you to search through __________________ to look for information indicating
that problems have occurred.
a. Log messages
b. Event message
c. Log and event messages
d. Event analytics

57
 Question #5
This is part of an online quiz in Brainshark

5. Alert settings affect thresholds when alerts will be sent.

a. True
b. False

58
 Business Value Dashboard (BVD)

 Definition
 Video example
 UI break-down

59
Business Value Dashboard (BVD)
OpsB Suite Architecture
 Business Value Dashboard. OMi Data Center
 Connect external widgets to data OBA Server
channels in BVD.

OpsB Suite Components

OBR OA
 Add business color to IT data.
BVD
BVD
 See what’s happening in real-time. Server
CO OA

UD/ASM
Server
OO
OA
OpsCx /
SiteScope

60
Video 7:
Take 1: BVD in action – high-speed overview

61
Online Video is shown in Brainshark.

62
Dashboard Designer

User Device Data 63

UI Breakdown: Dashboard Design Process

64
Widgets 101: Data on its Own – Line Charts

65
Widgets 101: Data on its Own - combining Line Charts

66
Widgets 101: Data on its Own – Bar Charts

67
Widgets 101: Data on its Own – Donut Chart

68
Widgets 101: Data on its Own – Text Value

69
Widgets 101: Custom Shapes - Status image

x

?!
70
Widgets 101: Custom Shapes - Status Color / Visible Group

71
Widgets 101: External Data

Breaking news: BVD wins the

market (11:01 AM)

Breaking News: New version

of OPSB Suite is released
(10:30 AM)
Widgets 101: Frames
Quick Summary: Dashboard Design
OPTIONAL: Re-watch Video 7
Take 2: BVD in action – focus on the widgets!

75
 Quick Quiz 3

 Take a quick interactive quiz to check your understanding.

76
Question #1
This is part of an online quiz in Brainshark

1. BVD can display information from: (select all that apply)

a. Number values
b. Text Values
c. RSS feeds
d. Streaming video

77
Question #2
This is part of an online quiz in Brainshark

2. What 3 questions do dashboard designers need to ask themselves?

a. Who needs to see the dashboard?

b. On what kind of device will the dashboard appear?
c. How much the dashboard costs?
d. What kind of data needs to be displayed on the dashboard?

78
Question #3
This is part of an online quiz in Brainshark

3. A Spark Line Chart displays data lines _________ the X and Y axes.

a. with
b. without

79
Question #4
This is part of an online quiz in Brainshark

4. If you want to create a dashboard that displays the temperature changes over the past
hour, and clearly lists the time and temperature, which will be the most suitable widget?
a. Donut Chart
b. Line Chart
c. Text Value

80
Question #5
This is part of an online quiz in Brainshark

5. Suppose you want to create a dashboard that shows a big red circle when critical issue
happens, what widget would you use?

a. Status Visible Group

b. Line Chart
c. Spark Line
d. Area Chart

81
Quick Summary: Dashboard Configuration
OPTIONAL: Re-watch Video 7
Take 3: BVD in action – focus on configuration!

87
 Quick Quiz 4

 Take a quick interactive quiz to check your understanding.

88
Question #1

1. From BVD, click the __________button to access a drop-down menu so you can
select Manage Dashboards and see a list of all the dashboards.

a. Admin
b. Tools
c. System Settings

89
Question #2

2. The Manage Dashboards page shows you existing dashboards and lets you add
new ones.

a. TRUE
b. FALSE

90
Question #3

3. The ________ page lets you adjust an existing template and has 3 areas: view
and selection page on the left, Properties pane on the right, and action buttons on
the bottom.

a. Manage Dashboard
b. Edit
c. Dashboard Template

91
Question #4

4. Put these steps in the right order for configuring a widget.

[this is the correct order]

a. Select widget from Edit page.
b. Choose data channel.
c. Select data field.
d. Define widget properties.
e. Apply or save dashboard template.

92
 Operations Bridge Reporter (OBR)

 Definition
 Access Reports: Filter and Drill-Down
 Videos

93
 Operations Bridge Reporter (OBR)
Reporting in a dynamic IT environment
Model-driven, cross-domain business service reporting
with high-speed, high-scale data warehousing.

 Generate reports suitable for all personas: executives, managers,

analysts, administrators, and end users
 View data from new perspectives: across infrastructure element in
the context of IT domains, and more
 Report and correlate 3rd party data to business service data
 Report on Events, KPIs, and Health Indicators
 Improve IT Ops efficiency

 Support virtualized content

What Does it Do?
Integrates OOB reports with a variety of products and
generates reports across multiple domains.

 Run-time Service Model

(RTSM)
 HPE agent-based and agent-
less solutions
 HPE Business Process
Monitor (BPM)
 HPE Operations Manager and
HPE Operations Manager i
 NNMi and NNM iSPI for
Performance
 HPE Server automation

95
Use BI Launch Pad to View Reports

96
Accessing Reports
Using a Report http://<OBR_server_FQDN>:8080/BOE/BI
Public Folders Reports for selected category

OBR
Folder

BSM reports

Infrastructure Management reports

97
Video 8:
List Various Reports

98
Online Video is shown in Brainshark.

99
Navigating and Selecting a Report to Generate
Double-click to select

Navigate to folder

100
Context-specific Prompts Click to sort by name

Refresh if no
applications are listed
You can also click to
select here

Double-click to select
application
Select type of prompts

Make sure all required prompts ( * )

are entered before clicking “OK”

101
Report Layout

D
E

H C
102
Web Intelligence Features

Go to Index

Page navigation

103
Input Controls

Click Input
Controls icon

Select elements
relevant to report

 Refer to the Handbook of Reports for report details:

https://softwaresupport.hpe.com/km/KM02695479/OBR_Handbook_of_Reports.pdf

 Refer to ITOM Market Place for latest content packs:

https://marketplace.saas.hpe.com/itom/category/opsb?product=Operations%20Bridge%20Reporter&version=
All%20versions&company=All%20companies

104
OBR Cross-Domain Reporting
Application Load & Forecasts, CIO System Summary, and Event Distribution
2
1 Report on overall system
inventory and performance.

Availability, performance and

event summaries for specific
areas of interest.

Application performance
metrics, current infrastructure
load, and forecasted
infrastructure load.

Complete Event and KPI report with overview of event

distribution and details (data from OMi and multi-OM).
Assessing Operator Efficiency to Address Events …
Resulting report:
Event Backlog
Event Assignment by Overload
Usrs Correlation
by User Groups
(for administrator)
report

For a given user, cross-launch

another report.

106
From KPIs to His …

Cross-launch KPI Status report for

selected CI

Cross-launch Health Indicator Status

report for selected CI

107
Event Distribution

108
More Reports
Availability
Network Performance

Response Time

109
Video 9:
Examine OBR Event Summary report

110
Online Video is shown in Brainshark.

111
OBR Topics That are Not Covered

Admin UI for customization and extensibility

Report customization UI:

https://www.youtube.com/watch?v=IZMhVUG2HYo

Content Development Environment (CDE Toolkit)

112
Video 10:
A “Taste” of Customization

113
Online Video is shown in Brainshark.

114
 Quick Quiz 5

 Take a quick interactive quiz to check your understanding.

115
Question #1
This is part of an online quiz in Brainshark

1. You can filter reports by: (select all that apply)

a. Date
b. Time
c. CI
d. Page

116
Question #2
This is part of an online quiz in Brainshark

2. The Operations Bridge Reporter folder is found under:

a. Recently Viewed Documents
b. Public Folders
c. Private Folders
d. Details

117
Question #3
This is part of an online quiz in Brainshark

3. ________ help you quickly filter and analyze report

data.
a. Input Controls
b. Page Navigation Controls
c. Context Controls

118
 Cloud Optimizer (CO)

 Definition
 Video example
 UI break-down

119
Cloud Optimizer (CO)
OpsB Suite Architecture
 Collates resource data. OMi Data Center

 Gathers information from multiple OBA Server

OpsB Suite Components

platforms.
OBR OA

BVD
Server
CO OA

UD/ASM
Server
OO
OA
OpsCx /
SiteScope

120
Video 11:
CO in action!

121
Online Video is shown in Brainshark.

122
CO - Introduction

123
UI Breakdown: CO Front page

124
CO: Alerts

125
CO: Treemap

126
CO: Forecast

127
CO: Modeling

128
 Quick Quiz 6

 Take a quick interactive quiz to check your understanding.

129
Question #1

1. The Cloud Optimizer dashboard can include: (select all that apply)
a. Alerts
b. Networking
c. Capacity
d. Days to Capacity
e. Competitive analisis

130
Question #2

2. When you open an alert in the Cloud Optimizer Alerts page, you see: (select all
that apply)
a. Reason for triggering the alert
b. Possible cause
c. Recommendations for remediation
d. List of OO flows to automatically correct the issue

131
Question #3

3. Treemap shows different types of infrastructure as labeled rectangles that are

coded by: (select all that apply)
a. color
b. size
c. font

132
Question #4

4. Cloud Optimizer can predict capacity shortages.

a. True
b. False

133
Summary

Congratulations!

You completed the course.

But this is not the end …

What’s next?
 Take the Certification Exam:
https://swsalesportal.hpe.com/group/software-
sales/certifications

Keep your eyes open for the Level-340 course

and learn to demo the OpsB Suite!

134
Thank you!
For more information, visit the Sales or Partner Portal.

Make sure to fill out your survey after the course!

135