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MANAGERIAL

COMMUNICATION
PRESENTED BY
SECTION-B GROUP-2
SHRINIDHI R-19110
CHAITHRA BN-19074

ABHISHEK-19062

KESHAV-19086

PRASHANT-19098
CASE
 You work with an it company as the
HR manager. You notice the
productivity dropping by an alarming
30%.On investigating , you find that
most of the employees have been
working only for 6 hours instead of
the stipulated 8 hours. You want to
address this issue and convince the
employees to put in their best.
Present your case to your team.
ASSUMPTION

 ‘ADITYA INFOTECH’ was established in


December 2014.
 It’s a company of sales and software support to Total no. of Employees 60
premier banks like Ujjivan bank, Karnataka Bank
• 40-Employees • 20-Employees
and also other financial corporations like Muthoot
works in Sales works in
Finance ,Mahindra Finance etc. department support
 Problem rectified from sales and the support department
department employees.
 Profits derived from customer support and sales .
PROBLEMS

 Employee productivity is dropping by an


alarming 30% when compared to our target .
 Employees are working only for 6 hours
instead of stipulated 8 hours.
 Decrease in sales and failed to delivery the
service to clients on time.
COMPARISON BETWEEN
PRESENT AND EXPECTED TARGET

Present Expected
25 25 23

20
20 20
17 17
15 15
15 15
12
10
10 10
10
7
5 4.5
5 3.5 5 4.5 5
2.5 2 5 3.5
1 2.5
1
0
2015 2016 2017 2018 2019(Upto 7 0
months) 2015 2016 2017 2018 2019 2020

Sales(Cr) Profit(%) Sales(Cr) Profit(%)


PERFORMANCE REVIEW

Target June July

Productivity in terms of number of 500 475 350


customers served

Number of employee 60 60 60

Hours per day (As per shift) 8 8 8


100
100 95

90

80
70
70

60
PRODUCTIVITY
50

40 (in terms of number of


30
customers served)
20

10

0
Productivity

Target June July


Team No. Rating (1-10)
INDIVIDUAL RATINGS
AI963 6

AI987 4

AI854 5
 Relatively low rated when compared to other
team. AI412 4.5
 Spending time on social media ,using mobile
AI751 5.5
and spending more time in pantry.
AI358 4

AI695 3.8
COME TO US…..

• Work life You can share with-


Personal
Life balance
• Health issue

Professional • Peers
Life
• Company
• Counsellor
• One-to-One.Net
Any other
• HR
problems?
MANAGEMENT DECISION

 Weekly target check


 New performance evaluation criteria.
-Attitude towards work
-Productivity per person
-Employee commitment
 Accomplish the organizational goal
BENEFITS

 Extra allowance on achieving organizational


goal
 Flexible hours
 Financial support
 Quick promotion
 Team outing
 Rewards for Individual and Team
 Feedback system
The achievements of an
organization are the results of the
combined effort of each
individual
-By Vince Lombardi
THANK YOU

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