Innovative MCI Unit Finds

Culture Shock In Colorado Springs

 I. BACKGROUND

> Richard Liebhaber Network repair on snow

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 BACKGROUND

Network workroom

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 II. STATEMENT OF THE PROBLEM

A. What is/are the available location

planning option/s for MCI Communications
group?
• Shut down at one location
and move to another

• Expand an existing facility

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 STATEMENT OF THE PROBLEM

B. What is/are the risk/s associated in the

location decision of MCI Communications
Group?
• Labor pool
• Cultural differences
• City’s ethnic mix
• No diversity
• No research university
• No vitality

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 STATEMENT OF THE PROBLEM
C. What is/are the consideration/s of MCI
Communications group in choosing a business
location based on the general procedure of making
location decision? • Develop location alternatives,
such as countries or general
region for a location and site
alternatives.

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 STATEMENT OF THE PROBLEM
D. How will MCI Communications Corp. avoid its
organizational problem by choosing a different
option for location planning?  Expand
 Do nothing

1. Follow the suggestion of the

relocation consultant
2. Conducting surveys

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 III. Areas of consideration
It must include details and facts from the case,
which support the answers to the first, second, and
third question under the statement of the problem.

> Second largest long distance provider in the US.

> MCI decided to relocate MCI’s braintrust with
4,000 employees.
> 51% of employees rejected the offer.

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 IV. Alternative courses of action
It must contain at least 2 courses of action, which
answer the fourth question under the statement of
the problem. It must also present the advantages
and disadvantages of each course of action.
 Expand

 Do nothing

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 V. recommendation
It must present the best course of action among the
presented alternatives.
• Shut down at one location Conduct survey
and move to another

• Expand an existing facility Redesign the current building

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VI. Management lessons learned

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Thank you!
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