Handouts

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• Situation: The TM is a top performer and always delivers impactful • Situation: The TM always does what she is told, nothing more
and timely results. nothing less.

• Challenge: However the only challenge is that he is not really good • Challenge: She lacks motivation, accountability. The TM just about
at collaborating with the rest of the team and this is hampering his meets expectations with regard to performance and target
growth. behaviors

• Goal: Move from an individualistic to a collectivist attitude, thereby • Goal:. As a leader you would like to see her up her game and move
helping the TM to relate well to others towards consistently meeting and exceeding expectations.

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• Situation: The TM is the top performer in the team and is • Situation: This TM is sometimes an average or a below average
consistently delivering top results with the work she does. performer.

• Challenge: However, she is so caught up with her current role and • Challenge: He constantly needs to be micro managed on especially
scope of work that she has not initiated conversations around how he manages deadlines and is also very reckless with his
what’s next for her from a career standpoint. quality of work.

• Goal: Motivate the TM to think beyond her current work; creating a • Goal: You would like this TM to be more responsible and
career path for her independent.

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Scenario S - Specific M - Measurable A - Attainable R - Realistic T – Time-bound

I will try to
collaborate more
with my team.

I will ensure I meet

all your
expectations.

I will explore and

get back to you.

I will try my best to

improve my
performance.

I will follow up on
this and let you
know.
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