Presidency

College

NIRF – Top 100

Ranked College

Chapter 1
Human Resource
Reaccredited by
NAAC with A+
Management
Presidency

Presidency College
Group

Hebbal – Kempapura, Bengaluru – 560024

www.presidencycollege.ac.in
 Presidency
Human Resources Management
College

• Human Resource Management is also a

function of management, concerned
with hiring, motivating and maintaining
NIRF – Top 100
Ranked College

people in an organisation.

Reaccredited by
• It focuses on people in the organisation.
NAAC with A+

Presidency
Group
 Presidency
Human Resources Management
College

NIRF – Top 100

Ranked College

Reaccredited by
NAAC with A+

Presidency
Group
 Personnel Management & HRM
Presidency
College

• Personnel Management (PM) means

NIRF – Top 100
persons employed. PM views man as
Ranked College
economic man who works for salary.

Reaccredited by
• HRM treats people as human beings
NAAC with A+
having economic, social & psychological
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Group
 Personnel Management & HRM
Presidency
College

• Personnel Management (PM) is mainly

concerned with procurement and development of
NIRF – Top 100 personnel for the attainment of organizational
Ranked College
goals.

• HRM treats people as human beings having

Reaccredited by economic, social & psychological needs.
NAAC with A+

Presidency
Group
• HRM philosophy is to develop people as per their
aspirations and individual goals and motive them
to help in achieving organizational goals
 Presidency
Difference between PM & HRM
College

NIRF – Top 100

Ranked College

Reaccredited by
NAAC with A+

Presidency
Group
 Difference between PM & HRM ….Contd
Presidency
College

NIRF – Top 100

Ranked College

Reaccredited by
NAAC with A+

Presidency
Group
 Presidency
HRM Meaning and Definition
College

 Organisations does not only consist of building,

machines or inventories. It is people they manage and
staff the organisation
NIRF – Top 100
Ranked College  HRM applies management principles in procuring,
developing, maintaining people in the organisation.
 Aims at integrated decision making and decisions on
different aspects of employees are consistent with other
HR decisions
Reaccredited by
NAAC with A+  HR Decisions must influence effectiveness of the
organisation leading to better service to customer and
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high quality product and services at reasonable price.
Group
 It is not confined to business establishment only, HRM is
applicable also to the non business organisation, like
government department, education, health care etc.
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Definition
College

• Human Resource Management is a series

NIRF – Top 100
of integrated decisions that form the
Ranked College
employment relationship; their quality
contributes to the ability of the
organisations and the employees to
Reaccredited by
NAAC with A+
achieve their objectives.
Presidency
- Milkovich and Boudreau
Group
 Presidency
Definition
College

• Human Resource Management is the planning,

organising, directing and controlling of the
NIRF – Top 100 procurement, development, compensation, integration,
Ranked College
maintenance and separation of human resources to the
end that individual, organisational, and social objectives
are accomplished.
Reaccredited by
NAAC with A+
- Edwin B. Flippo
Presidency
Group
 Presidency
Scope of HRM
College

NIRF – Top 100

Ranked College

Reaccredited by
NAAC with A+

Presidency
Group
 Presidency
Need of HRM
College

1. To create & utilize an able and motivated workforce to accomplish

organizational objectives
NIRF – Top 100 2. To establish strong working relationships and groups within the
Ranked College
organization by co-ordination of individual and group goals with
those of the organization
3. To create facilities and opportunities for individual or group
development so as to match the growth of the organization.
Reaccredited by
NAAC with A+
4. To attain effective utilization of human resources in achievement
of organizational objectives.
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Group
equitable wages and incentives benefits and social security and
measures for challenging work, recognition and status
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IMPORTANCE OF HRM
College

Human Resource Management is important to all managers despite their

various functions because of the following reasons-

NIRF – Top 100

• Hire the right person for the job
Ranked College
• Low attrition rate
• Ensure people do their best
• Time saved in not conducting useless interviews

Reaccredited by
• Avoid legal action for any discrimination
NAAC with A+
• Safety laws are not ignored

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• Equity towards employee in relation to salary etc.
Group
• Effective training
• Avoid unfair labour practices
 Presidency
IMPORTANCE OF HRM…..
College

• Human Resource Management in the Nation’s

Well-Being
NIRF – Top 100
Ranked College
• Man vis-à-vis Machine
• HRM is a central subsystem
• Professional Significance
Reaccredited by
NAAC with A+
• Significance for individual Enterprises
Presidency
Group
 Presidency
Policy and Procedure
College

• Define Policy “A Policy is plan of action. It

NIRF – Top 100
is statement of intention committing the
Ranked College
management to a general course of
action.”

Reaccredited by
NAAC with A+
• Define Procedure “A Procedure is well
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thought out course of action. It prescribes
a specific manner in which a piece of
Group

work is done.”
 Presidency
HRM FUNCTIONS
College

Functions of HRM
NIRF – Top 100
Ranked College
Managerial Operative

Reaccredited by 1. Planning 1. Employment

NAAC with A+ 2. Organizing 2. Human Resources Development
3. Directing 3. Compensation
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Group
5. Industrial Relations
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Managerial Functions
College
1. Planning
Planning is pre-determined course of action. It involves
planning of HR requirements, recruitment, selection,
NIRF – Top 100
Ranked College training. Involves forecasting of personnel needs,
changing values, attitude & behavior of employees &
their impact on their organization
2. Organizing
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Organizing explains to carry out determined course of
NAAC with A+ action. Organization is a structure allocates its task
among its members, identifies relationships &
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integrates its activities towards a common objective.
Group
 Presidency
College

3. Directing
Directing defines execution of plan. At any level the
NIRF – Top 100
Ranked College function is motivating, commanding, leading &
activating people.
4. Controlling

Reaccredited by
• The performance has to be verified to check if the
NAAC with A+ personnel functions are performed in conformity with
the plans & directions of organization.
Presidency
Group
 Presidency
Operative Functions
College

1. Employment
• Job Analysis
NIRF – Top 100
Ranked College
• Human Resource Planning.

• Recruitment

• Selection
Reaccredited by
NAAC with A+ • Induction and orientation

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• Placement
Group
 Presidency
Operative Functions …
College

2. Human Resource Development

NIRF – Top 100
• Performance Appraisal
Ranked College
• Training
• Management Development
• Career Planning and Development
Reaccredited by
NAAC with A+ – Transfer
– Promotion
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Group
– Demotion

• Organization Development
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Operative Functions …
College

3. Compensation Management:

NIRF – Top 100

It Is process of providing adequate & fair remuneration to
Ranked College
the employees.
• Job Evaluation
• Wage Salary Administration
Reaccredited by
NAAC with A+
• Incentives
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Group
 Presidency
Operative Functions …..contd
College

4. Human Relations
Is concerned with practicing policies & programs like
NIRF – Top 100
Ranked College
employment, development, compensation & interaction
among employees & create a sense of relationship between
individual workers, management & trade unions.
5. Industrial Relations
Reaccredited by IR is relation study among employees, employer, government &
NAAC with A+
trade unions.
Presidency 6. Recent Trends in HRM
Group

Includes Quality of work life, total quality in human resources,

HR Accounting, Audit & Research
 Duties and Responsibilities of Human
Presidency
College
Resource Manager
1. Human Resource Manager is responsible for efficient
management and utilization of resources in process of achieving
organizational objectives, group goals and individual goals.
NIRF – Top 100
Ranked College 2. Preparing, modifying and updating job analysis including job
description & job specifications as desired by line managers.
3. Advising the line managers regarding the developments in job
analysis like role analysis & broad jobs.
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4. Advising the line managers regarding the impact of multi-
NAAC with A+ skilling, down-sizing and de-layering of human resource
planning
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motivating them to apply for jobs in company.
 Presidency
Role of Human Resource Manager
College

1. Assistance to Top Management

2. The Counselor
NIRF – Top 100
Ranked College
3. The Spokesperson
4. The Problem Solver
5. The Mediator.
Reaccredited by
NAAC with A+ 6. The Change Agent

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Group
 Organization Structure of Human Resource
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College
Department

NIRF – Top 100

Ranked College

Reaccredited by
NAAC with A+

Presidency
Group
 Presidency
College

NIRF – Top 100

Ranked College

Reaccredited by
NAAC with A+

Presidency
Group
 Presidency
Qualities of HR manager
College
1. Strong communication 8. Dealing with the Grey
skills area correctly
NIRF – Top 100 2. People’s person skills 9. Strong negotiation
Ranked College
skills
3. Must be
approachable: 10. Knowledge of
employment
4. No discrimination or
legislation:
Reaccredited by
NAAC with A+
partiality
11. Right attitude and
5. Managing conflicts
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Group
6. Problem-solving skills
12. Motivational attitude
7. Ethically strong
13. Influencing personality
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Changes in HRM
College

• Increase in Education Level

• Technological Developments
NIRF – Top 100
Ranked College • Changing Composition of Work Force
• Increasing Government Role
• Occupational and Health Safety
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• Organizational Safety
NAAC with A+
• New Work Ethic
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• Development Planning
• Better Appraisal and Reward System
Group

• New Personnel Policies

 Presidency
New Trends in HRM
College

• Increasing training budget

• Changing structure and operations of
NIRF – Top 100
Ranked College
corporate training
• Increased use of outsourcing
• Leadership development takes center stage
• Talent Management drives changes in HR
• E-learning Matures and continues to evolve
Reaccredited by
NAAC with A+

Presidency
• Learning content management is growing
Group
• Self Published content is becoming part of
learning