General Problems in

Communication

Barriers to Communication
 Barriers to Communication

 Improper Encoding
 Barriers to Communication

Improper Encoding = Linguistic Barrier

The sender must present the message in a

linguistic code (language) familiar to one’s
audience.
 Barriers to Communication

Improper Encoding
Bypassing
 Barriers to Communication

Bypassing = Misunderstanding the meaning

The most common barrier

Words mean different things to different people
(e.g. : Dowry)
Use concrete words
 Barriers to Communication

Improper Encoding
Bypassing
Frame of Reference
 Barriers to Communication

Frame of Reference
: Individual to you
: Experiences
: Exposure
: Education
: Personality (attitude etc)
 Barriers to Communication

Improper Encoding
Bypassing
Frame of Reference
Physical Distractions
 Barriers to Communication

Physical Distractions
- Extreme room temperatures
- Odors
- Ailments/discomforts
Physically uncomfortable person can neither
be a good speaker nor a good listener.
 Barriers to Communication

Improper Encoding
Bypassing
Frame of Reference
Physical Distractions
Psychological/Emotional Interferences
 Barriers to Communication

Psychological/Emotional Interferences
- Sorrow
- Fear
- Anger
- Anxiety
- Jubilation
- Over arousal of emotions
 Barriers to Communication

Improper Encoding
Bypassing
Frame of Reference
Physical Distractions
Psychological/Emotional Interferences
 Pre-requisites to Avoid Barriers

Encode your message well

Audience analysis
See the world through receiver’s perspective
Avoid an angry and negative tone
Avoid information overload
Appreciate and understand others
That is all in this topic.