Beruflich Dokumente
Kultur Dokumente
VerbalCommunication
Pause– A speaker pauses between
utterances in order to allow listeners to
process what the speaker has spoken.
Functions ofCommunication
Verbal and Non-Verbal cues that each speaker uses to
achieve their purpose.
Loudnessor Softness–depending onthe
speaker’s style, emphasis can be
achieved by either speaking loudly or
softly. In addition, other emotions can
be expressed using the loudness or
softness of the voice.
Functions ofCommunication
Verbal and Non-Verbal cues that each speaker uses to
achieve their purpose.
Repetition andRephrasing–Unlike in
reading, a listener cannot go back to
what a speaker has spoken if the
speaker did not understand that
particular utterance. As part of the
speakers’ effort to help the listener
understand, the speaker will do well
to repeat his or her utterances
specially if the content of the
utterance is difficult to understand.
Functions ofCommunication
Verbal and Non-Verbal cues that each speaker uses to
achieve their purpose.
Non-VerbalCommunication
Communication involves expressing
oneself without the use of words.
Because of its nature, non-verbal
communication is more prone to
misinterpretation than verbal
communication.
Functions ofCommunication
Verbal and Non-Verbal cues that each speaker uses to
achieve their purpose.