Beruflich Dokumente
Kultur Dokumente
Human Information Processing – Task Modeling and Human Problem Solving model;
Human Reaction and Prediction of Cognitive Performance; Sensation and Perception of
Information; Human Body Ergonomics
• Even if the developers may have strived to adhere to various HCI principles, guidelines and rules
and have applied the latest toolkits and implementation methodologies, the resulting UI or S/W is
most probably not problem-free.
Evaluation Criteria
• Evaluating the interaction model and interface there are two criteria.
o Usability
o User Experience(UX)
Usability
Quantitatively
Qualitatively
Quantitatively Assessment
• That is “easy to use and learn” if the subject is able to show minimum user performance on typical
application.
• Popular choices of performance measures are Task completion time, Task completion amount in a unit
time (e.g., score), task error rate.
• Eg., we would like to test a new motion-based interface for a smart phone game.
• We could have a pool of subjects play the game , using conventional touch based interface and
new proposed motion based interface.
• Questions involves the ease of use, ease of learning, fatigue and etc.
• NASA TLX (Task Load Index) and IBM usability questionnaire are examples of the often
used semi-standard questionnaires for this purpose.
Task Modeling and Human Problem Solving model
• Task/interaction modeling:
• Formulate the steps for how humans might interact to solve and carry out a
given task/problem and derive the interaction model.
• Prediction, assessment, and evaluation of interactive behavior:
• Understand and predict how humans might react mentally to various
information-presentation and input-solicitation methods as a basis for
interface selection.
Task/interaction modeling:
Human Reaction and Prediction of Cognitive
Performance
• Norman and Draper, spoke of the “gulf of execution/evaluation,”
Predictive Performance Assessment: GOMS
• GOMS (Goals, Operators, Methods, and Selection)