Beruflich Dokumente
Kultur Dokumente
Lecture 31
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Previous Lecture
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Introduction to Report
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Language of a Report
4
Structure of a Report [1/2]
7
Types of Report
8
Technical Writing
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The Writing Process:
Drafting
• Involves composing a draft with order, unity, support (examples) and
coherence
• Order can be chronological (instructions), spatial (technical description),
importance (good for reports/memos), problem solution (proposal),
comparison contrast (for alternatives)
• Remember that draft is not the final copy, it is the preliminary piece of
writing
• First research, then organize ideas using convergent/divergent thinking
• Drafting includes thesis statement (basis of entire paper), topic sentence,
supporting details (research), conclusion, all written with unity and
coherence
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The Writing Process:
Finishing
• Responding: Self assessment/peer evaluation
• Revising: A.R.R.R (adding, rearranging, removing, replacing)
• Editing: Rereading for grammar/subject verb agreement/word
order
• Proofreading: Final check for headings, spelling, capitalization,
punctuation, format and layout (headings, paragraphs, illustration
and colors)
• Publishing
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7 Cs of Effective Communication [1/2]
• Clarity: Simplicity and organization, use of familiar words applying
LUCE (length, unity, coherence, emphasis) approach
• Conciseness: Get to the point with minimum use of words and
avoid redundancy and filler words
• Completeness: Nothing important is missed, providing everything
required
• Concreteness: Specifics, providing facts and figures, citing sources
appropriately
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7 Cs of Effective Communication [2/2]
• Correctness: Factual and grammatical precision, grammar,
punctuation, spelling
• Consideration: Stepping into the shoes of others, making a
comprehensible and appealing content, understanding nature of
the audience
• Courtesy: Giving space to audience, understanding feelings and
perspectives of the audience, respecting the audience, non-
discriminatory expressions, avoiding expressions which may hurt
the audience, appreciate the audience
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Conclusions
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