HCP Mobile Project

Proposal

September 10th, 2018

Agenda

• Introduction to homecare provision

• Problem definition

• Project overview

• Our benefits

• Alternative analysis

2
Introduction to homecare provision (1)

“Homecare aims at satisfying people’s health and social needs while in

their home by providing appropriate and high-quality home-based
health care and social services, by formal and informal caregivers, with
the use of technology when appropriate, within a balanced and
affordable continuum of care”

World Health Organization 2008. The Solid Facts: Home Care in Europe.

3
Introduction to homecare provision (2)

Many factors drive the demand for homecare:

• Demographic trends
• Changes in the epidemiological landscape of disease
• Increased focus on user-centered services
• Availability of new support technologies
• Need to reconfigure health systems to improve responsiveness,
continuity, efficiency and equity
Homecare is an increasingly promising option for conditions associated
with age, disability and chronic diseases.
4
Introduction to homecare provision (3)

• It is a cost efficient alternative to expensive hospital stays:

e.g. treatment cost for acute care hospital is around USD 3,250.0 per day while
home care cost is approximately USD 50.0 per day.
• The global home healthcare market size was valued at USD 263.30
billion in 2016
• Expected CAGR 7.8% over the forecast period of 2018-2025

Grand View Research. Home Healthcare Market Analysis Report By Component (Equipment (Diagnostic, Therapeutic,
Mobility Assist), Services (Rehabilitation, Infusion Therapy, Respiratory Therapy Services)) And Segment Forecasts 2018 –
2025.

5
Problem definition

Current homecare processes are time-demanding and there is a huge

potential for optimization of administrative tasks in regards to:
• product ordering
• care documentation
• prescription management

6
Project overview
Objectives
• Migration of administrative functions from the legacy system to a
more convenient, mobile, easy-to-use, process and situation oriented
solution
• Increase efficiency on homecare administrative processes related to:
• Product ordering
• Treatment and care documentation
• Homecare professional management
• Prescription management
Approach
Agile methodology with local and global stages
Project overview - Benefits

• Optimized processes
• More timely and accurate treatment reporting
• Administration time per patient will be reduced
• Homecare professionals will be able to manage a larger number of
patients
• Possible additional services will be offered and charged to freelancer
homecare professionals
• Improved work environment and stronger network
Project overview - Requirements
• Support the entire healthcare process
• Patient’s initial situation clarification
• Direct entry of patient personal data and medical information
• Manage appointments and tasks per patient
• Offer guideline oriented workflows to achieve a high quality care
provision across several sectors
• Cover 4 therapy areas initially (1 new area)
• Prescription management: ordering, delivery and submission
• Online shop of medical supplies, over‐the‐counter medication and
dietary products
ITPro’s benefits and objectives (1)
Business Goal/Objective Description

Solution must be adaptable and scalable enough to be consumed

Adaptability and scalability
by any of our customer’s sales units

Standards and healthcare Gain knowledge in standards and healthcare industry related to
industry homecare provision

Leverage current third party vendors in order to reduce costs

Cost efficiency
(e.g. SAP, Accenture Digital, Avanade)

Align with the corporate IT digital transformation strategy and

IT Digital Transformation
objectives using digital state-of-the-art technology.

Explore innovative technologies and increase the staff of highly

Increase know-how
qualified team members.

10
ITPro’s benefits and objectives (2)

• Initial solution’s development and service management

• The development of a whole new business model will highly increase
the demand of IT services
• Additional sales units will demand the new service’s set-up, training
and management requiring minimal or no further development effort
• The new business model will also raise new IT demands for additional
services

Fresenius Netcare 11
Alternative Analysis
No Project (Status Quo) Reasons for not selecting alternative
Keep the legacy system in place  Unnecessary time expenditure on administrative task
 Occurrence of a high number of data errors
 Poor and untimely treatment reporting
 Lack of automation
Alternative option for development Reasons for not selecting alternative
Outsource the development of a mobile  Significantly higher cost
platform  Expertise already exists in house
 Vendor’s lack of familiarity with our internal requirements
Alternative option for development Reasons for not selecting alternative
Develop software internally  Lack of qualified resources
 Significant cost associated with software design
 Timeframe required could be too long
Alternative option for IT infrastructure Reasons for not selecting alternative
Cloud Computing  Dependency with cloud service providers
 Vendor’s lack of familiarity with healthcare standards and security
certification.
 Limited control
Alternative option for IT infrastructure Reasons for not selecting alternative
Local IT Infrastructure (Network and  IT management and maintenance efforts
12
Servers)  Significantly higher cost
Thank you