JOB COUNSELLING

AND MENTORING
MODULE 2

B Y: P R O F. T E E N A B H A RT I
BENNETT UNIVERSITY
WHY COUNSELLING?
• Counselling provides a space to explore what you need to be able to expand, let go of the past,
find direction, and explore your process without having to worry about anyone else.
• We all have blind spots or find that we get stuck in a feeling or perspective that limits us.

Counsellor can provide a compassionate and non-judgmental presence that enables you to
develop trust in yourself and your experience.
INTRODUCTION
• Counselling is a method of understanding and helping people who have technical, personal and
emotional or adjustment problems that usually has emotional contents.
• An employee often goes for counselling with the objective of reducing the problems so that
performance is maintained at adequate level or even improved upon.
JOB COUNSELLING:
• “With the recent restructuring and the
faster cycle of business, My staff is
finding work pressure difficult to cope
with. I am finding it hard to coach
them to cope with the transition.”
Concerned Line Manager
• A counselor can train people in managing
themselves and thus, enhancing Personal
growth.

• Therefore, Job/career counselling can be

defined as the process of helping and
enabling people in
their career development.
FOCUS OF CAREER COUNSELLING

Technical Managerial
Security Creativity
competence competence

Optimism/Positive
Autonomy Work-life balance
attitude
 CASES
• Tata Consultancy Services (TCS) has set up a network “Maitree” in
2005 to counsel its 30,000 employees. Under the initiative, 90% of
TCS offices organize family get-togethers and activities such as
ball dancing and yoga classes and theatre workshop, helping
employees working long hours keep healthy.

• “At Wipro, to reduce employee stress after long working hours,

HR initiated “Mitr”, an in house counseling service, in 2003, the
set up trains employees in counseling to help out colleagues in
distress,” said a senior HR manager with Wipro Technologies”
COUNSELLORS DEAL WITH:
Professional counselors who can stimulate personal growth in others; offer help in addressing many
situations that cause emotional stress, including, but not limited to:
• Anxiety, depression, and other mental and emotional problems and disorders
• Family and relationship issues
• Substance abuse and other addictions
• Sexual abuse and domestic violence
• Absenteeism
• Career change and job stress
• Social and emotional difficulties related to disability and illness
• Adopting to life transitions
• The death of a loved one
• Appropriate referrals after assessment.
BENEFITS OF COUNSELLING
Improve communications with significant ones.

Passionate & harmonious relationships.

Resolve conflict

•Improves self-esteem.

•Reduces stress, and help in personal & spiritual growth

Increases overall satisfaction

Develops positive outlook and a healthier lifestyle resulting in peace of mind and happiness.
 MENTORING
• Employee training system under which a
senior or more experienced individual (the
mentor) is assigned to act as an advisor,
counselor, or guide to a junior or trainee.
The mentor is responsible for providing
support to, and feedback on, the individual in
his or her charge.

MENTOR fuels the quantity and quality

of mentoring relationships for the world's
young people while closing the mentoring gap.

Mentoring is a system of semi-structured guidance whereby one person shares their knowledge, skills and
experience to assist others to progress in their own lives and careers.
BENEFITS OF
MENTORING

• Mentees should feel confident

being open and honest about the
challenges they face at work,
otherwise they won’t get the
most from the relationship.
• Mentors need to be readily
accessible and prepared to offer
help as the need arises - within
agreed bounds.
INTELLIGENT MENTORING: THE NEW
THING
It is an approach for how companies can enact mentoring in a manner that is aligned with company
strategy and supportive of organizational and individual development.

• The key goal of Intelligent Mentoring is to develop a fully integrated, diverse portfolio
of mentoring initiatives into both talent and leadership development across the
organization.

• The most effective mentoring efforts build sustainable communities of mentors and
mentees, promote collaboration across differences and link mentoring to core values such
as diversity and inclusion.
CASE OF IBM (BY AUDREY MURELL)
BASIS OF INTELLIGENT MENTORING
2.Process, 4.Portfolio
3.Participation
1.Purpose,
*This highlights
*It focuses on the work of how The organization
why mentoring mentoring is It ensures both should design,
is being used and designed, diversity and implement and
for what purpose delivered and inclusion of provide resources for
or desired assessed within employees in the not just a single
outcome. the organization. organization. mentoring effort but
*There should be *It requires a for a
significant process wherein mentoring portfolio
clarification on key stakeholders (i.e. not a one shot
the purpose of are not merely approach).
mentoring. surveyed but are
actively engaged
in the design,
implementation
and ongoing
improvement of
mentoring
efforts.