Case Incident 1 Chapter 5

The Nice Trap

PREPARED BY : TANUSIA
 SUMMARY
Variability among people with different thinking skills

Quoted by Immelt and Boeing’s James McNerney

Agreeable people do earn less

money because they only follow
instructions

Agreeableness is something employers value

Desiring success in their careers is to

be complimentary, kind and good to
others
Example of 500 employee Lindblad Expeditions


ü Agreeableness being emphasized

ü Technical skills can be taught but not kindness
ü Employers want agreeable employees but agreeable
employees are not better job performers indirectly
less successful in their careers
ü The way they are being accepted, pleased to be
around, helping others but not on job
performance.
ü Whether agreeable people are helping more people
or the other way around
 Q1
Do you think there is a contradiction
between what employers want in employees
(agreeable employees) and what employees
actually do best (disagreeable employees)?
Why or why not?
•
vtheir agreeableness X their disagreeableness
vagreeable employees provide cooperative working
environment to better communication
vless competitive and less aggressive nature gives them
disadvantage in provider of tangent idea options or force of
negotiations
vmight create a comfortable environment for
communication
vdisagreeable employee might have the nerve to push
unique ideas and stand behind them
Ø
HIGHLY AGREEABLE PEOPLE HIGHLY DISAGREEABLE PEOPLE

Pleasant, tolerant, warm, cooperative, flexible, Disagreeable, cold, aggressive, reserved, quiet,
modest, and tactful shy, and distant

Decent and trustworthy Pessimistic view and low in trust

Considerate and helpful and have better Put own interest above others and doesn’t care
interpersonal relationships about others

Tend to give way in arguments Became narcissists and or antisocial

Prefer negotiation Low in conscientiousness

Useful in attaining and maintaining popularity Tend to be more engaged with their work
 üFor example, it might be so that CEOs of a
company chosen based on high
agreeability
üEase communication between
managers and departments
üPlay diplomatically within the company
üManagements of specific departments
make deals and negotiations
üHaving a disagreeable person in charge
üEmployers tend to favor hiring
agreeable employees, it would
contradict overall success
üThe only employee they tend to hire
üCompany should have a more aggressive approach
in their business strategy
 Q2
Often, the effects of personality
depend on the situation. Can you think
of some job situations in
which agreeableness is an important
virtue? And in which it is harmful?
 Good quality to possess in a job situation
where communication and team work would make
for the most healthy and productive outcomes

Big corporation jobs require

constant communication between
different departments and project
groups

Function to individual jobs such as a lab

scientist who wishes to communicate her
research to her peers
Examples of jobs that requires agreeable situations:

üSocial workers
-Assess client need, assist clients

ü Nurses
- Friendly, care the patient
want and needs

üPrimary school teachers

-Assist students, warm, kind,
helpful, communication

üCustomer Service
-Customer satisfaction, friendly
 Agreeableness, harmful in situations where
the job requires a dog-eat-dog attitude

Pose as counter-productivity in such a case

Apply to any job ranging from a sales person

working to earn the highest return on a seldom
sold luxury item

•
• The head of a public service organization
negotiating with a government leader
AGREEABLENESS DISAGREEABLENESS
Negative Side Positive Side

Wear themselves out trying to please Hard headed and practical

everyone

Pass over opportunities in order to maintain Says what they think without sugar coating
good social relations it, if they feel it politically necessary

Risk of dependency syndromes Do well in careers where they have to treat

people like objects
 Q3
In some research we’ve conducted, we’ve
found that the negative effects of
agreeableness on earnings is stronger for men
than for women (that is, being agreeable hurt
men’s earnings more than women’s). Why do
you think this might be the case?

•
Ø
ØNegative effects hurt men’s earnings more than women’s
ØDifferences in way men are perceived
compared to women

Women being more communicative both society and

cross-culturally
Assumed to be more conversational and mediators
in
social conflicts than men are

Overall agreeableness of women may be perceived

to
be higher due to their more socially active
nature
 Having a man display agreeableness more likely
to stand out amongst peers

possibly feminize him at an unconscious level

put him in more of jeopardy of assuming lower

earnings like other women

Agreeableness may be looked at as a feminine feature

and thus by being agreeable, the feminization of the subject
leads to a decrease in corporate value which is still an
unfortunate case in our society’s progress in achieving
equality.
 CONCLUSION
oAgreeable candidates are rated high on good traits
including teamwork and leads to less success in any
organizations
oOrganization is like a white sheet of paper, following all
the manual will only lead to moderate success but
creating colorful patterns in contradiction will lead to
unexpected success
Thanks for your attention!

Q&A

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