Beruflich Dokumente
Kultur Dokumente
International Human
Resource
Management
10-13
Copyright 1998 Prentice-Hall Inc.
How Situational Factors Influence
the Selection
High
of a CCT Method
Degree of
Culture Novelty
Low EXPERIENTIAL
High Simulations
Field Trips
Role Plays
Degree of s
hod Interactive Language Training
Training t
e ANALYTICAL
Rigor M
Degree of in g
in Sensitivity Training
Job Novelty a
Tr Culture Assimilators
Case Studies
Classroom Language Training
Films
FACTUAL
Books
Lectures
Low Area Briefings
Low High
10-14
Degree of Interaction with HCNs
Copyright 1998 Prentice-Hall Inc.
Cultural shock
Moving to the foreign country--Culture shock and
assimilation process—
• Degree of novelty & strangeness of the new setting
• Degree of acceptance by expatriate & family & its
reciprocal--acceptance by locals
• Movement into ethnic “enclaves”
• Home & country cultural values of integration vs.
sustaining separation e.g. French vs. British
patterns
• Infrastructural support—housing arrangements,
assistance in dealing with governmental
requirements, local sponsors,. . .
Culture Shock Cycle
High
Mood
Low
1 2 3 4 5 6
• Overseas Premium
• Housing Allowance
• Cost of Living Allowance (COLA)
• Moving Expenses
• Tuition for Dependent Education
• Home Leave
• Tax Reimbursement Plans
Copyright 1998 Prentice-Hall Inc. 10-16
Best International Practices Study
• Identified three types of practices
– Context free—can be applied everywhere
• E.g. Compensation should be related to performance except
benefits should be an important part of the package
• Criteria for selection—Getting along w/others & fit
w/organizational culture
– Content specific—applicable to similar countries &
firms
• E.g. seniority & group pay valued in Asian & Latin countries
• Hire for the job—experience, technical skill-- in Anglo
countries
– Context dependent—practices limited to specific
country settings, or companies
• Hire for their potential in Japan
Implications for HRM
Western training programs are unlikely to have a
positive impact when:
– Appraisal systems violate cultural norms
– Performance standards give way to interpersonal
relationships
– If high power conditions exist, delegation &
participation are likely to be rejected
– If job designs that emphasize higher level needs
don’t fit with the culture
– The efficiency focus of HRM programs is
inconsistent with social purposes of
organizations
Management development: Africa
The Malawi culture that carries over to organizations
includes
– Collectivist values—maintaining personal
relationships, ritualized behavior and avoidance of
critical evaluation
– Emphasis on power distance & status differences
– Stability and security values leads to rigidity
– Instrumental view of organizations to satisfy their
& family needs (rather that production goals)
– Centralization with concentration of power
– Arbitrary decision processes with low predictability
Convergence or Divergence?
• Large corporations’ • Need to follow local
preference for HRM laws
consistent worldwide
systems • Development of
• Smaller companies’ unique techniques
desire for more and practices to suit
professional systems local cultural and
legal requirements