Beruflich Dokumente
Kultur Dokumente
Elements of Product
Planning for Goods
and Services
• Pricing is difficult
1-13
Implications of Heterogeneity
1-14
Implications of Simultaneous Production &
Consumption
1-15
Implications of Perishability
1-16
Continuum of Evaluation for different types of Products
Expanded Marketing Mix for Services
Interactive Exercise: Attribute Ratings
Whole Product Lines Must Be Developed Too
+
Product Assortment, Product
Line or Individual Product?
Well-recognized brands
- Make shopping easier
- Reduce marketer’s selling time & effort
- Improve the company image
Conditions Favorable to Branding
Brand
Insistence
Brand
Preference
Brand
Recognition
Brand Non-
Recognition
Brand Rejection
The Right Brand Name Can Help
Lanham Act
Counterfeiting Is Accepted
In Some Cultures
What Kind of Brand to Use?
Licensed
Family Brand
Brand
Brand
Choices
Generic Individual
“Brand” Brand
What Kind of Brand to Use?
Manufacturer
Dealer Brands
Brands
• Also called • Also called
national brands private brands
Battle or store brands
• Created/owned of the
by producers Brands • Created/owned
by middlemen
• Develop demand
across many • Create higher
markets margins for
dealers
The Strategic Importance of Packaging
Packaging Can
Packaging Sends
Enhance the
a Message
Product
Packaging Can
UPC Codes
Lower
Speed Handling
Distribution Costs
What Is Socially Responsible Packaging?
Promises in Magnuson-
Writing Moss Act
Service
Guarantees
Product Classes Help Plan Marketing Strategy
Staples
Emergency Products
Homogeneous
Shopping Products
Shopping Products
Heterogeneous
Shopping Products
Specialty Products
New Unsought
Products
Unsought Products
Regular Unsought
Products
One Product May Be Seen Several Ways
Business Products Are Different
Derived Demand
Accessories
Raw
Installations
Materials
Business
Product
Classes Component
Professional
Services Parts &
Materials
MRO Supplies
Interactive Exercise: Business Product Classes
Key Terms