IBM Global Business Services

SAP Master Data Governance Overview

Date: 14 Mar 2015
Duration : 15 Mins

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Introductions

 Anjan Nandy
 SAP MDG SME

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Data Governance - What is it?

 Governance is the decision making processes of an organization
 Governance is FAST and EFFECTIVE decision making in times of ambiguity
 Governance is a mechanism to drive and shorten the transition leading to
accelerated benefits realization
 Governance is ensuring adherence to policies, standards & alignment to
roadmap

Data Governance Definition

Data Governance is how an enterprise manages its data assets. Governance
includes the rules, policies, procedures, roles and responsibilities that guide overall
management of an enterprise’s data. Governance provides the guidance to ensure
that data is accurate & consistent, complete, available, and secure.

“Most Data Stewardship programs are developed to establish and maintain consistent data
definitions and business rules so the company can achieve a ‘single version of the truth’ and save
time on developing new applications and looking for data.” TDWI; Data Quality and the Bottom Line
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Business Symptoms of Inadequate Data Governance
Integrated View of Customer
Location Based
Messaging
• Inability to deliver voice
driven data cost effectively
• $ millions lost incremental
revenue
Proactive
Communications
• Incorrect customer
contact information
• Inability to proactively
notify service events
• $ millions lost, churn
and lost opportunities
Health Care
• Inability to aggregate,
access, analyze
treatment level data
cost effectively
• $ millions spent in
healthcare research,
product development
• Inability to assemble
and integrate customer
data from multiple
sources and channels
• $ millions lost, services
errors, manual rework
• $ millions lost
incremental cross and
up-selling revenue
Fraud &
Collections
• Incorrect payee
contact
information
• $ millions
uncollected
Credit Services
• Inability to quickly
assess total
profile of one
client
• $ millions lost
through
unforeseen risks
Shipping
• Incorrect
address
information
• $ millions spent
Corporate
correcting miss- Management &
shipments Planning
• Inability to agree on
Operational KPI figures; different
departments report
Planning &
different values, e.g.
Execution because of different
definitions of products,
• Inability to aggregate, markets/channels, etc.
analyze and project
• $ millions lost through
operational capacity cost
poor product strategy
effectively
and marketing
• $ millions over invested in
sub-optimized operational Process
infrastructure, people Automation
• Inability to
Supply Chain & forward data
Purchasing across Sales,
Delivery, Billing, etc.
• Lack of integrated processes due to silos of
buying information per applications with local data
supplier and product
• $ millions spent entering the
• $ millions of discounts same data multiple times, and
not able to negotiate manual data reconciliation
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Data Governance Process Stages

Define
Discover • Business glossary creation
• Data discovery Discover • Data classifications
• Data profiling • Data relationships
• Data inventories • Reference data
• Process inventories • Business rules
• CRUD analysis • Data governance policies
• Capabilities assessment Measure • Other dependent policies
and Data Define • Key Performance Indicators
Measure Monitor Governance
and Monitor
•Proactive monitoring Apply
•Operational dashboards • Automated rules
•Reactive operational DQ audits • Manual rules
•Dashboard monitoring/audits Apply
Apply • End to end workflows
•Data lineage analysis • Business/IT collaboration
•Program performance
•Business value/ROI

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SAP Master Data Governance Solution Brief

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SAP Master Data Governance ( Process Flow )

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SAP MDG – Data Quality Functions – Search Overview

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SAP Master Data Governance Process Overview

Process Modeling
Processor

Workflow BRF Plus Workflow Steps

UI Modeling

Business Activity Change Request Type UI Configuration

Data Model Entities Types

Data Modeling Attributes

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SAP MDG High Level Architecture Overview

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MDG Master Data Maintenance – the architecture view

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Overview of SAP Road Map for Enterprise MDM

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Important Links –
SAP Master Data Governance - http://scn.sap.com/community/mdm/master-data-governance

SAP Master Data Governance Road Map - https://websmp201.sap-ag.de/~sapidb/011000358700000627802013E.pdf

Configuration and Enhancement of SAP Master Data Governance - http://scn.sap.com/docs/DOC-7858

Customizing Synchronization between MDG and ERP (Guide) - https://scn.sap.com/docs/DOC-41435

Innovations in SAP Master Data Governance 7.0 - http://scn.sap.com/community/mdm/master-data-

governance/blog/2013/12/06/innovations-in-sap-master-data-governance-70

MDG 7.0 Demo Series - http://scn.sap.com/community/mdm/master-data-governance/blog/2014/01/23/blog-series-demos-on-

innovations-in-sap-master-data-governance-70

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