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MGSC 487
Team Selection
Case Study – Ford ABF
Background
◦ Organization
◦ Players
◦ Situation
◦ Key Elements of ABF
Central Issue?
What conclusions?
Key Question:
◦ Which processes can be made efficient and
effective
Supply Process
1. Recognize the Need
2. Describe the need
3. Identify Potential Sources
4. Select Supplier / Establish Terms
5. Prepare and place PO
6. Follow Up and Expedite
7. Receive and Inspect
8. Clear Invoice and Pay
9. Maintain Records and Relationships
1. Recognize the Need
What?
How Much?
When?
Issue RFx
◦ RFI
◦ RFQ
◦ RFP
◦ RFB
4. Supplier Selection
Simple – comparing bids of multiple
suppliers
Complex – negotiation
Types of PO
◦ Blanket
◦ Open
◦ Service Agreement
6. Follow Up & Expedite
Follow Up = Routine
Process Efficiency
◦ Decision rules
◦ Prepayment
◦ Progress Payments
3 Way Match
◦ Data from PO
◦ Data from Invoice
◦ Data from Receiving
9. Maintain Records & Relationships
Records
◦ PO is a legal contract
◦ Record Retention (7 years?)
◦ Westinghouse = 60 years
Relationships
◦ Performance Scorecards
◦ Problem Reporting and Resolution
The Supply Process (again)
Where did Q’mont Mining Struggle?
1. Recognize the Need
2. Describe the need
3. Identify Potential Sources
4. Select Supplier / Establish Terms
5. Prepare and place PO
6. Follow Up and Expedite
7. Receive and Inspect
8. Clear Invoice and Pay
9. Maintain Records and Relationships
Technology as an enabler
Enable efficiency & effectiveness
◦ Make data transparent, accurate & available
◦ Relieve decision makers of lower value adding
tasks
eProcurement
Online Catalogs
EDI (electronic data interchange)
RFID (radio frequency identification)
Online reverse auctions
Technology Triangle