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This document outlines the procedures for handling labor disputes involving domestic workers (kasambahays) in the Philippines. It clarifies that complaints can be filed with either the Department of Labor and Employment (DOLE) field/regional offices or attached agencies. If not settled through mediation, attached agencies must refer the case to the appropriate DOLE office. For all labor disputes, DOLE field offices will have jurisdiction and will attempt settlement through mandatory mediation conferences within 30 days.
This document outlines the procedures for handling labor disputes involving domestic workers (kasambahays) in the Philippines. It clarifies that complaints can be filed with either the Department of Labor and Employment (DOLE) field/regional offices or attached agencies. If not settled through mediation, attached agencies must refer the case to the appropriate DOLE office. For all labor disputes, DOLE field offices will have jurisdiction and will attempt settlement through mandatory mediation conferences within 30 days.
This document outlines the procedures for handling labor disputes involving domestic workers (kasambahays) in the Philippines. It clarifies that complaints can be filed with either the Department of Labor and Employment (DOLE) field/regional offices or attached agencies. If not settled through mediation, attached agencies must refer the case to the appropriate DOLE office. For all labor disputes, DOLE field offices will have jurisdiction and will attempt settlement through mandatory mediation conferences within 30 days.
22 June 2018 Confusion over who has jurisdiction over complaints of Kasambahays. Different ideas/conclusions in handling labor disputes involving Kasambahays. Attached Agencies refuses/forward to RO the complaint for SENA. Settlement of Labor Disputes Speedy Impartial Inexpensive To provide Labor Justice to all parties Implementing Rules and Regulations of Republic Act No. 10396, otherwise known as “An Act Strengthening Conciliation-Mediation as a Voluntary Mode of Dispute Settlement for all Labor Cases, amending for this purpose Article 28 of Presidential Decree No. 442, as amended, otherwise known as the Labor Code of the Philippines. All issues arising from labor and employment Request for Assistance DOLE Offices and Attached Agencies For Kasambahays, RFA can be filed at Nearest DOLE Office or Attached Agency. All Labor-Related Disputes shall be filed before DOLE Field/Provincial/Regional Office having jurisdiction over the workplace Will undergo SEnA SEnA fails, Mandatory Conference not exceeding 30 days Issuance of DOLE Compliance Order Motion for Reconsideration Appeal ATTACHED AGENCIES FIELD/PROVINCIAL/REGIONAL If RFA was filed with Attached Agency , OFFICES OF DOLE the receiving Office shall acquire If RFA was filed with DOLE jurisdiction over the RFA and the Field/Provincial/Regional Office, the Kasambahay shall undergo the SEnA receiving Office shall acquire jurisdiction process. over the RFA and the Kasambahay shall In case conciliation-mediation undergo the SEnA process. procedure fails, Attached Agency shall refer the RFA to DOLE Office who has In case SEnA fails, Mandatory Conference jurisdiction over the workplace. shall be conducted as provided under IRR of Batas Kasambahay. Procedure under IRR of Batas Kasambahay will be followed. In case of Referrals, the 30-day period for MC shall commence from the date of referral. Encourages settlement at any stage of proceedings. Issuance of Compliance Order after the conduct of Mandatory Conference. Request for Assistance Filed Settled? Attached Agencies If Yes, RFA Settled. DOLE Offices Yes No If No, Referral to DOLE FO/PO/RO