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Seven Characteristics of Technical
Communication
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Addresses particular readers.
O Establish a profile of your audience.
O Structure the document to make it easy for
this particular group to locate and
understand the information they seek.
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Helps readers solve problems.
O Technical communication is used for people
to analyze a situation and solve a problem.
O Example: You read a college catalog to find
out the procedures for registration, what is
covered in a particular course and
requirements for a major.
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Reflects an organization's
goals and culture.
O Prince Andrew produces newsletters,
newspapers, classroom rules and
regulations, school websites, parentwise etc.
to reflect goals and culture of the school and
students who attend here.
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Produced collaboratively.
O People work as a team to produce
complicated document.
O Collaboration can take many forms from
having a colleague review your two page
memo to working with a team of a dozen
technical professionals on a 200 page
catalog.
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Uses design to increase
readability.
O Technical communicators use design
features to make their documents more
effective
O Typography
O Spacing
O Color
O Special paper
O Etc.
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Consists of words or graphics
or both.
O In technical communication, graphic help the
writer perform 5 main function:
O Make the document more interesting and
appealing to readers
O Communicate and reinforce difficult concept
O Communicate Instructions and descriptions of
objects and processes
O Communicate large amounts of quantifiable data
O Communicate with nonnative speakers of english
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Is produced using high-tech
tools.
O Every phase of the production of technical
documents involves high-tech tools such as
personal computer.
O Technical communicators also rely on
software such as:
O Word Processing Software
O Graphic Software
O Desktop Publishing Software