HUMAN RESOURCE MANAGEMENT

HRM 504

CASE-STUDY TOPIC: PLIGHT OF AN

INTELLECTUAL MANAGEMENT TRAINEE
SUMMARY OF THE CASE STUDY

MAIN POINTS

REASONS

CONSEQUENCES

SUGGESTIONS AND RECOMMENDATIONS OF THE ISSUE

QUESTIONS AND SOLUTIONS

 SUMMARY OF THE CASE STUDY
– Topper in production engineering Mr.Malhotra chosen as a management trainee in X-look company.

– Started working under Mr.Ravi Shankar In R&D department

– All of a sudden the design manager’s post became vacant and Ravi Shankar recommended
Mr.Malhotra to that post.

– Later on, the management found that the decision taken against the policy and did not go down well
with other employees

– Management finally decided to shift back Malhotra to a management trainee position

 MAIN POINTS
– The HR policies of X-look company for recruiting entry level as well as higher cadre
employees.
– It is also the Management’s responsibility to ensure that its practices do not have an
adverse impact on day to day operations or violate ethical standards.
– Lack of positive assurance action from the company acted as a deterrent for Malhotra
which eventually led him to take the decision.
– This was not a win-win situation for both Malhotra & X-Look Company who in their
process of not handling this situation properly lost out an efficient and enterprising
employee and Malhotra found his promising career to be derailed.
 REASONS
– Breaking the policy is the root according the situation this leads to unexpected problems
in the organisation.

– The first problem is about the co-workers of Malhotra they felt unfair and mostly
favoured this leads to failure in team work in the organisation.

– The second problem is about failure in prediction of problems which would be occurring
in the future.
.
– Malhotra might be also lacking in leadership qualities which may also leads to failure in

gaining impression in the co-workers and organisation.

– He was not given enough time to prove himself to the organisation and also to co-workers
Consequences of the issue:

– Both Malhotra and X-look have lost a lot of things.

– Malhotra, who was an enthusiastic person by taking the decision of quitting the
company, has been derailed from his career goals.
– In the same way, the company lost a very efficient worker which could have
added value to the company.
– Lack of experience
– Lack of leadership quality
– Wrong recruitment by management
 SUGGESTIONS AND RECOMMENDATIONS

Change old rules and policies

Should conduct immediate

Give more importance to
evaluation to all employees
human element rather than
Not to a one single employee
mechanical element

Should create internal

partnerships like
labor-management-cooperation
Steps to make changes to HR policies
The People on Top

HR manager

Union representative

Employees Top management observe,

analyse and decide
whether to change or not
Union rep proposes his views to
HR manager and hr manager will
finalise changes to HR policies
Employees proposes their
requirement to union
representative
Employees interact with each
other what changes they require in
HR policies
 QUESTIONS AND SOLUTIONS
1. According to you, what is the root cause of the problem in the Malhotra episode and who is
to be blamed for his present troubles?

2. If you had been Malhotra, what would have been your response to these developments?

3. What steps should the management take to avert the recurrence of such a situation in the
future?