Maintenance organization can take an infinite number of forms,
the best form for particular situation being determined by systematic consideration of the influencing factors. Organization of maintenance resources for a multi-trade maintenance work load is a difficult managerial problem which involves three areas of organization decision making. 1- Those concerned with the mix. Location and size of the maintenance resources 2- Those concerned with the nature and type of administrative procedures 3- Those concerned with the type of work planning and scheduling systems necessary to match the level and supply of resources to the work load. Maintenance Resource Structure The objective is to set up the mix, location and sizes of resources which will best respond to the expected maintenance workload. The workload in general falls into two categories: (a) The deterministic work load: which can be planned and scheduled in the long term.(preventive maintenance, modifications project) (b) The probabilistic load: those which can be scheduled only in the short term. (Corrective and emergency maintenance). The fluctuating nature of the latter makes the organization of maintenance resource a difficult task. Trade force mix: The work load is usually divided according to trade in addition to the above classification. This demarcation according to trade influences the range of plant equipment that can be effectively dealt with by an individual tradesman. This demarcation: determines the number and size gangs; Makes more difficult the achievement of high labour utilization; Renders work planning more difficult due to the complexity of trade coordination. Trade force location: The trade force Location must reduce the time of plant unavailability. If the work load is widely distributed will due contains a large proportion of high cost emergency maintenance, permanent decentralization of the trade force reduces the cost, both direct and indirect. For a localized work load centralization of the maintenance improves utilization of resources. For infrequent, but anticipated, highly specialized work, the use of contract labour must be considered. The aim of trade-force location is to balance the advantages of centralization against the cost associated with travelling. The solution is often a partially decentralized system. In this case, the maintenance gangs carry-out the emergency work as priority and also as much of the scheduled work as possible, while the functions of the main workshop are: 1. To act as a reserve of labour for the areas g.ige: 2. To undertake the major reconditioning and overhand work; 3. To act as a base for those trades men who ire better centralized; 4. To coordinate the externally contracted work Major Over haul and complex repairs are taken care of by the central workshop. For a few specialized maintenance work load which is beyond the capability of the central workshop, contracted labour is utilized Trade force size: If the workload is deterministic, it is not difficult to determine the best size of the trade force. However, in rnr.st manufacturing situations the work load usually contains a large probabilistic component which renders setting of trade force size a difficult task. The basic aim should be to achieve a trade force size and structure which will minimize the total cost of labour and waiting time. Utilization of trade force needs to be optimized. In most cases clear understanding of the maintenance situation coupled with efficient costing will enable a sound resource structure to be developed and subsequently adjusted as necessary. Administrative Structure In discussing any maintenance administrative structure, two facts should be straightened out from the outset. 1. There is no ideal administrative structure jar maintenance. 2. The administrative structure should be designed in conjunction with and to suit the resource structure. In general maintenance administrative structure is based on division of the work into specialization including centralized planning functions. The area foremen are responsible for maintenance workload within the specified area and are accountable to the mechanical engineer. Maintenance engineers, i.e. mechanical, electrical and building, are responsible for overseeing and .supervising all maintenance workload undertakings directly under them; are responsible for overall maintenance works and are accountable to the maintenance manager. Main function of the maintenance manager and engineers may include: 1. Set maintenance objectives and determine maintenance policy. 2. Assist with technical advice and decision making. 3. Assist with medium term work planning and scheduling. 4. Look after day-today personnel problems. Work Planning and Scheduling The objective of work planning and scheduling is to get the right resources to the right place, to do the right job in the right way and at the right time in order to carry out the maintenance function at minimum overall cost. Work planning In designing a maintenance work planning some basic rules should be observed. The most important of these are: 1. The work planner must have the authority to make the necessary decisions (i.e. allocation of priorities) which affect the work load and the resources. 2. The work planner must have the right information at the right time about both the work load and the resources. Here it is important to note that it is essential to have different levels of work planning. 3. The areas of responsibility of, and lines (If communication between, the planning levels must be clearly defined. In setting a workable maintenance plan, the maintenance workload should be categorized based on the nature of the workload. This categorization should include the random and deterministic workloads. i. The probabilistic load: This category consists of the emergency and corrective maintenance workload which is random in nature. This workload fluctuates with time. The repair situation can be represented by queuing mode. The function of a maintenance department as regards the probabilistic workload is to: a) Locate the malfunction; b) Diagnose the fault; c) Prescribe the action to correct the mal function; d) Decide on the work priority; e) Plan the resources necessary to undertake the work; g) Schedule the work; h) Issue job instructions; i) Check that the work is satisfactory. Such a work can only be scheduled, with any degree of certainty, a short time ahead. ii. The deterministic work load This consists of the preventive maintenance work and the necessary plant modifications. It can be planned in detail and scheduled some time ahead. The functions of a maintenance department as regards the deterministic workload is to: a) Schedule all preventive maintenance- fixed -time maintenance; b) Perform ‘all performance monitoring and set schedules based on the condition of the plant; c) Determine all reconditioning activities d) Recommend appropriate long term solution to recurring problems to enhance plant maintenance and maintainability. When the total work load for a department is serviced from common resources, usually the preventive maintenance is neglected. Therefore the planning policy should even out the total work load while conforming to priority rules. Proper work planning is facilitated by appropriate equipment records. Two important equipment records are: 1, equipment record card which contains useful data regarding the acquisition and installation of the equipment, and 2, equipment history record card in which all faults, corrections, replacements, repairs, etc. are recorded during its operation time. Maintenance Scheduling A maintenance schedule shows the maintenance work to be done, frequency of the work, by whom the work has to be done and estimated time required to complete the work. Maintenance scheduling is a sequential arrangement of maintenance jobs showing which has to be done first, second, and so on. The queuing of the workload to be accomplished depends on priority set
availability of spares,
skilled labour and
equipment.
The maintenance schedule has to be prepared in collaboration
with production department. In executing the maintenance schedule, the supervision must every morning assign work to every worker. Every worker has to be informed of the work he has to perform, the time the job requires, the expected finishing time, etc. The detail of the maintenance work to be done on each equipment/item on schedule varies in type and complexity of equipment as well as type of maintenance to be performed. Maintenance Job Order A maintenance job order is a detailed and complete work order by means of which a technician, a mechanic, an electrician or any other skilled person is given the authority to attend to a specific maintenance workload. In addition to the workload, the job order card lists the equipment, spares, estimated time, skill required, etc.