The 7 Habits of Highly Effective People Final

30th March 06 /L &D team
Dream the dreams that have never been dreamt

How do we become effective?

The 7 Successful Habits ... an overview.
7
Sharpen saw
Interdependence
Understand Synergize
5 PUBLIC 6
VICTORY
Think win-win
4
Independence
3
1 things 1st
st
PRIVATE
1 VICTORY 2
habit = knowledge Be Proactive End in mind
+ skill
+ desire
Dependence
www.LeadershipSucces
Developing Habits…
DESIRE
(Want to)
HABITS
KNOWLEDGE
(What to & Why) SKILL
(How to)

It begins with foundational principles.

Principles & Values…
Principles:
• Natural law or fundamental truth
• Universal, Time-tested
• Produce predictable outcomes
• External to ourselves
• Operate with or without our understanding
• Self-evident and enabling when understood

Principles & Values…
Values:
• The priority we place on people, things, ideas or
principles
• Self chosen
• Internal, subjective, based on how we see the world,
• Influenced by upbringing, society and personal
reflection.

Pause ……..

Dr. Scott W. Kunkel
University
Dream the dreams of San
that have Diego
never been dreamt
Dr. Scott W. Kunkel
University
that have Diego
never been dreamt
Dr. Scott W. Kunkel
University
that have Diego
never been dreamt
Paradigm (Greek)
The way individual perceives, understands

and interprets the surrounding world.
Essence = How we see the world

= Like a map

Paradigm - How do we “see” things?
• The “lens” we all wear
– We all see things through our own “Paradigms”, which are our own ways of thinking.
– We may not know the paradigm exists, like contact lens. We think what we see is objective. But it may not be.
– Two people can see the same thing, disagree and yet both be right.

Paradigm
• Our unique experience creates the “lens”
– Family
– Education
– Environment
– Culture
• Paradigm is our map

– Reality, the way things are, where are we now.
– Value, the way things should be, where do we want to be
• Paradigm determines
– Our attitudes
– Our behaviors

New Level of Thinking
“The significant problems we

face cannot be solved at the
same level of thinking we
were at when we created
them”
– Albert Einstein

How to see differently?

• Be aware of yr paradigm
• Take responsibilities of them, examine them, test
them against reality
• Listen to others, be open to their perspectives
• Get the large picture

• Paradigm shift is powerful
– Fundamentally change our attitudes and behaviors
• The only way for us to make significant and quantum changes
– Science
• From Earth center to Sun center
• From bloodletting to gem theory
– Society
• From Kings to Democracy
– Life
• Life threaten crisis
• Step into a new role

• What are the “maps” we are using?
– The way we “see” things
– The way we “handle” things
• Are the “maps” correct?
– Can they explain our current situation?
– Can we get to the destination using them?
– Are we lost using the current map?
• Correct Maps are principle centred
• Change the map

Pause ……..

There was a farmer in a village. One day he discovers that his goose
laid a golden egg in his courtyard. At first, he thinks it must be some
kind of trick and was about to throw the egg aside. On a whim, he
takes it to town to have it appraised.
The egg turns out to be real gold!! He’s rich! The farmer can’t believe
his fortune. He becomes even more incredulous the following day
when he saw another golden egg. And it continues–day after day!!
The goose lays one golden egg everyday.

But with his increasing wealth comes greed and
impatience. Unable to wait day after day for the
golden eggs, the farmer decides to kill the goose
and get all the egg at once. But when he opens the
goose, he finds it empty. There are no golden eggs -
and now there is no way to get anymore. The
farmer has destroyed the goose that produced them.

P / PC Balance
GOLDEN EGG
•Effective result, GOOSE

•Production.
•Task •Efficient Asset
•Producing Result
•Production Capabilit

Pause ……..

INTERDEPENDENCE
UNDERSTAND FIRST
THEN BE SYNERGISE
UNDERSTOOD
PUBLIC
VICTORY
THINK
WI N / WIN
INDEPENDENCE
First things
First
PRIVATE
VICTORY
BE Begin with the
PROACTIVE End in mind
DEPENDENCE

Habit # 1
Be Proactive

“Please Use the Space Between A Stimulus & Response”
Between stimulus and response, human beings have the freedom to choose.

HABIT OF PROACTIVITY
 As human beings, we are responsible for our own lives.

 Our behavior is a function of our decisions, not our
conditions.
 Responsibility is a combination of words
Response
Ability

Freedom
Stimulus to Response
Choose
Self- Independent
Awarness Will
Imagination Conscience

Circle
Circle of
of Concern/Circle
Concern/Circle of
of Influence
Influence
Circle of Concern
Circle of
Influence

Circle of Concern
Circle of Influence

Circle of Concern
Circle of Influence

FOCUS OF REACTIVE APPROACH
AREA OF CONCERN
AREA OF
INFLUENCE
NEGATIVE ENERGY REDUCED AREA OF INFLUENCE
AREA OF CONCERN FOCUS OF PROACTIVE APPROACH
AREA OF
INFLUENCE
23rd March POSITIVE ENERGY INCREASING AREA OF INFLUENCE

Pause ……..

Habit # 2
Begin with the

End in Mind

HABIT 2 : BEGIN WITH THE END IN MIND
 All things are created twice

The mental creation
 The physical creation
THEREFORE, we need to clearly define what

we are trying to accomplish.

Habit 2
If you don’t know where you are

going, how will you know
when you get there?

Habit 2
The focus is on three things:

 What we want to be (character)
 What we want to do (contributions and achievements)
 Values or principles on which being and doing are based.

WRITING A MISSION STATEMENT
 It takes
deep introspection
 careful analysis
 thoughtful expression
 often many rewrites to produce it in final form.
THEREFORE
It forces us to think through our priorities deeply,
carefully and to align our behavior with our beliefs.

PLEASE WRITE DOWN YOUR MISSION
STATEMENT

ROLES AND GOALS
 Identifying roles.
 Selecting goals.
 Scheduling
 Daily adapting

Pause ……..

Habit # 3
First Things First

Time Management Matrix
Urgent Not Urgent

Important
I II
Activities: Activities:
Crises Prevention, PC activities
Deadline Driven Projects Relationship building
Fire fighting Recognizing new opportunities
Planning, recreation
III IV
Not Important
Activities: Activities:
Interruptions, some calls Trivia, busy work
Some mail, some reports Some mail
Some meetings Some phone calls
Proximate, pressing matters Time wasters
Popular activities Pleasant activities

STRATEGY OF EFFECTIVE PEOPLE
 Stay out of Quadrant III

 Stay out of Quadrant IV
 Shrink Quadrant I down to size
 Spend more time in Quadrant II
Effective people are not problem minded; they are

opportunity minded.
We have to decide what our highest priorities are and
have the courage to say “no” to other things.
INTERDEPENDENCE
UNDERSTAND FIRST
THEN BE SYNERGISE
UNDERSTOOD
PUBLIC
VICTORY
THINK
WI N / WIN
INDEPENDENCE
First things
First
PRIVATE
VICTORY
BE Begin with the
PROACTIVE End in mind
DEPENDENCE

Pause ……..

HABIT 4 : THINK WIN / WIN
 WIN / WIN = agreements or solutions are mutually

beneficial and mutually satisfying.
 The approach is cooperative, not competitive.
 This paradigm is based on the belief that there is plenty
for everyone.

HABIT 4 : THINK WIN / WIN
 WIN / LOSE = People use position, power, credentials,

possessions or personality to get their way.
 LOSE / WIN = People are usually quick to please or
appease.
 LOSE / LOSE = People are blind to everything except
their desire for the other person to lose, even if it means
losing themselves.
 WIN = People secure their own ends and leave it to
others to secure theirs.

THINK WIN / WIN
A habit of interpersonal leadership
It involves:
 Self awareness
 Imagination
 Conscience
 Independent will
 Relationships with others

THE FOUR STEP PROCESS OF WIN / WIN
1. See the problem from the other point of view.

2. Identify the key issues & concerns involved.
3. Determine what results would constitute a fully
acceptable solution.
4. Identify possible new options to achieve their results.

HABIT 5 : SEEK FIRST TO UNDERSTAND,
THEN TO BE UNDERSTOOD
 Take the time to diagnose, to really, deeply understand

the problem first.
 Communication is the most important skill in life.

FIVE LEVELS OF LISTENING
 Ignoring
 Pretending
 Selective listening
 Attentive listening
 Empathetic listening = we fully, deeply understand the
other person emotionally and intellectually.

EBA
DEPOSITS WITHDRAWLS
KINDNESS UNKINDNESS
KEEPING PROMISES BREAKING PROMISES
HONOURING VIOLATING
EXPECTATIONS EXPECTATIONS
LOYALTY DUPLICITY
APOLOGIES PRETENCE OF
PERFECTION
WILLINGNESS TO
ADMIT MISTAKES
OUR OWN EBA = OUR COMMITMENTS TO OURSELVES
23rd March
23rd March
HABIT 6 : SYNERGIZE
 Synergy is the principle of creative cooperation where

the whole is greater than the sum of its parts.
 Ecology basically describes synergism in nature where
everything is related to everything else.

The more genuine the involvement
The more sincere and sustained the participation in

analyzing and solving problems.
The greater the release of everyone’s creativity and of
their commitment to what they create.

HABIT 7 : SHARPEN THE SAW
 In regard to our personal production capacity, we need to

renew the four dimensions of our nature:
Physical
Spiritual
Mental
Social / Emotional

FOUR ASPECTS OF PERSONAL
RENEWAL
1. physical = exercise, nutrition, stress management.

2. Social / emotional = service, empathy, synergy,
intrinsic security.
3. spiritual = value clarification and commitment,
study and meditation.
4. mental = reading, visualizing, planning, writing.

CONCLUSIONS
 Character cannot be made except by a steady, long
continued process.
 Renewing our social / emotional dimension requires
exercise.
 A life of integrity is the most fundamental source of
personal worth.
 Peace of mind comes when our life is in harmony with
true principles and values and in no other way.

INTERDEPENDENCE
UNDERSTAND FIRST
THEN BE SYNERGISE
UNDERSTOOD
PUBLIC
VICTORY
THINK
WI N / WIN
INDEPENDENCE
DO
WHAT IS
IMPORTANT
PRIVATE
VICTORY
BE PERSONAL
PROACTIVE MISSION
DEPENDENCE

We Learn. . .
95%
100 Teach
80%
90 Experi-
ence
80 70%
Discuss
70
50%
60 See &
50 Hear
30%
40 20% See
10% Hear
20 Read
0
William Glasser Dream the dreams that have never been dreamt
Personal Effectiveness
Communicating
and Listening/
Communicating
with Others
Feedback Taking Charge

Fundamentals of Your
Development
Interaction Investing in
Adapting Influencing
Skills for Your Others
to Change
Success Learning
Personal
Empowerment:
Building Trust
Taking
Initiative
Working
through
Conflict

“ We are what we repeatedly
do.
Excellence, then,
is not an act, but a habit ”
Aristotle

“Management is doing things right;
Leadership is doing the right things.”
-- Peter Drucker

Personal Effectiveness
“I Have Learned That People Will Forget

What You Said, People Will Forget What
You Did, But People Will Never Forget
How You Made Them Feel”
Maya Angelov-


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30th March 06 /L &D team

Dream the dreams that have never been dreamt

30th March 06 /L &D team

Dream the dreams that have never been dreamt

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

The way individual perceives, understands

Essence = How we see the world

30th March 06 /L &D team

• The “lens” we all wear

Dream the dreams that have never been dreamt

• Paradigm is our map

Dream the dreams that have never been dreamt

“The significant problems we

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

•Effective result, GOOSE

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

Dream the dreams that have never been dreamt

30th March 06 /L &D team

 As human beings, we are responsible for our own lives.

30th March 06 /L &D team

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

Dream the dreams that have never been dreamt

NEGATIVE ENERGY REDUCED AREA OF INFLUENCE

AREA OF CONCERN FOCUS OF PROACTIVE APPROACH

23rd March POSITIVE ENERGY INCREASING AREA OF INFLUENCE

Dream the dreams that have never been dreamt

30th March 06 /L &D team

Begin with the

Dream the dreams that have never been dreamt

 All things are created twice

THEREFORE, we need to clearly define what

30th March 06 /L &D team

If you don’t know where you are

Dream the dreams that have never been dreamt

The focus is on three things:

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

30th March 06 /L &D team

First Things First

Dream the dreams that have never been dreamt

Urgent Not Urgent

Dream the dreams that have never been dreamt

 Stay out of Quadrant III

Effective people are not problem minded; they are

30th March 06 /L &D team

30th March 06 /L &D team

 WIN / WIN = agreements or solutions are mutually