Beruflich Dokumente
Kultur Dokumente
Management:
An Asian Perspective
(Second Edition)
Chapter 1
Introduction to Human
Resource Management
Management process
– The five basic functions of planning,
organizing, staffing, leading, and
controlling.
Getting results
– The bottom line of managing
Authority
– The right to make decisions, direct others’
work, and give orders.
Staff authority (Advisory)
– The authority gives right to the HR manager
to advise other managers or employees.
Line authority (Superior-Subordinate)
– The authority of managers to direct people in
his or her own department.
A line function
– The HR manager directs the activities of the
people in his or her own department and in
related service areas (like the plant cafeteria).
A coordinative function
– HR managers also coordinate personnel
activities, a duty often referred to as
functional control.
Training Specialist
– Plan, organize and direct training
– Advise managers on training
Job Analyst
– Collect information about jobs
– Prepare job description
Recruiter
– Collect information about jobs
– Interview and recommend suitable
candidates
EEO (Equal Employment Opportunity)
Coordinator
– Investigate EEO grievances
– Examine HR practices for potential violations
Compensation Manager
– Develop compensation plans
– Handle employee benefits program
Employment relations specialist
– Advise managers on ER issues
– Negotiate with unions
– HR Expense Factor
HR expense ÷ Total operating expense
Sources: Robert Grossman, “Measuring Up,” HR Magazine, January 2000, pp. 29–35; Peter V. Le Blanc, Paul Mulvey, and Jude T.
Rich, “Improving the Return on Human Capital: New Metrics,” Compensation and Benefits Review, January/February 2000, pp. 13–
20;Thomas E. Murphy and Sourushe Zandvakili, “Data and Metrics-Driven Approach to Human Resource Practices: Using
Customers, Employees, and Financial Metrics,” Human Resource Management 39, no. 1 (Spring 2000), pp. 93–105; [HR Planning,
Commerce Clearing House Incorporated, July 17, 1996;] SHRM/EMA 2000 Cost Per Hire and Staffing Metrics Survey; www.shrm.org.
New Proficiencies
– HR proficiency
– Business proficiency
– Leadership proficiency
– Learning proficiency
HR Certification
– HR is becoming more professionalized.
– Professional institutes
- Certification
- Upgrading skills and expertise
- Exchange views
- Contribute to community
Is HR a profession?
– To look at criteria for a Profession
Professional Institutes
– Training and education
– Up-to-date knowledge and information
– Maintain links with similar organizations
in other countries
– Active in regional associations
– International conferences
– Authority to specify qualification of
members
Confucianism
– Harmonious relationship
– Mutual obligations
– Hierarchy
– Social order
Sun Tzu’s Art of War
– Explains theories of organization, planning,
leadership and strategies
– Importance of training, discipline and loyalty
Other approaches
– Thailand: Buddhist approach
– Malaysian cultural values
– National Values:
• Indonesia: Pancasila
• Malaysia: Rukunegara
• Singapore: National Shared Values